The product I purchased wasn't what I expected but after contacting them, the company was quick to resolve the issue. The lady who I dealt with was Amber and she was very helpful. There was no delay i... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
I sent multiple emails concerning an order and never got a response, so I had to go through PayPal, where I purchased the item. Now I have a gross tracking number I hope I receive the stainless... Toon meer
Bedrijf heeft geantwoord
I bought some car polish they were advertising on Facebook. There was a video showing the use of this product. When I got it and tried it it did not work as shown in the video. I thought I had a way o... Toon meer
Bedrijf heeft geantwoord
Definitely scammers. Never received my item. Original tracking showed it was returned to sender (from another state). When I disputed the charge, they completely changed the tracking link to show deli... Toon meer
Bedrijf heeft geantwoord
2,3
Slecht
314 reviews
Heeft 13% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
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I had some confusion with my order
I had some confusion with my order. I emailed the company and they rectified the issue immediately. That is excellent customer service!
16 april 2026
Review zonder uitnodiging
Antwoord van Ivyever
Dear customer,
We sincerely appreciate your positive review. It is our pleasure to serve you, and we are glad you had a good experience. Thank you for your trust, and we look forward to further cooperation.
Customer Service Team
The product I purchased wasn't what I…
The product I purchased wasn't what I expected but after contacting them, the company was quick to resolve the issue. The lady who I dealt with was Amber and she was very helpful. There was no delay in her response to my queries.
2 april 2026
Review zonder uitnodiging
Antwoord van Ivyever
Dear customer,
Thank you so much for taking the time to leave such a wonderful review! We’re really happy to hear that you’re satisfied with our service. Your kind words mean a lot to our team and encourage us to keep doing better. We hope to serve you again soon!
Customer Service Team
Fast resolution of a duplicate order…
Fast resolution of a duplicate order mistake (on my part). Efficiency was much appreciated 🙏🏼
15 april 2026
Review zonder uitnodiging
Antwoord van Ivyever
Dear customer,
Thank you for your lovely review! We’re delighted that you’re happy with our service. Your satisfaction is our biggest motivation. We look forward to welcoming you back in the future!
Customer Service Team
My order was double processed and…
My order was double processed and Durian was quick to fix it for me and refund one of the orders!
Thank you so much!!
14 april 2026
Review zonder uitnodiging
Antwoord van Ivyever
Dear customer,
We sincerely appreciate your positive review. It is our pleasure to serve you, and we are glad you had a good experience. Thank you for your trust, and we look forward to further cooperation.
Customer Service Team
I bought some car polish they were…
I bought some car polish they were advertising on Facebook. There was a video showing the use of this product. When I got it and tried it it did not work as shown in the video. I thought I had a way out because they advertised a Money back guarantee but when I emailed them they would not reply even after repeated emails. This company is a scam. They will take your money and send you something but they will not give you a refund or accept a return. DO NOT BUY ANYTHING from these scammers!!!!!!!!!!!!!!!
25 maart 2026
Review zonder uitnodiging
Antwoord van Ivyever
Dear customer,
We’re sorry for the inconvenience caused.
We’re unable to locate your order based on the review alone. Please contact us at daijiaying0502@gmail.com with your order number, name, and email address so we can assist you in checking the delivery status and provide a solution.
Customer Service Team
Poor customer service
I sent multiple emails concerning an order and never got a response, so I had to go through PayPal, where I purchased the item.
Now I have a gross tracking number
I hope I receive the stainless steel cutting board I ordered
10 april 2026
Review zonder uitnodiging
Antwoord van Ivyever
Dear customer,
We’re sorry to hear about your experience.
We’ve already reached out to you directly to help check the shipping status of your order. Our team will follow up closely and make sure you either receive the product or are properly refunded.
Thank you for your patience while we sort this out.
Customer Service Team
Coming up on 30 days since I ordered
Coming up on 30 days since I ordered. They say sorry for the delay but your order has shipped. DO NOT ORDER ANYTHING FROM THIS PLACE!!!!
11 april 2026
Review zonder uitnodiging
Antwoord van Ivyever
Dear customer,
We’re sorry for the inconvenience caused.
We’re unable to locate your order based on the review alone. Please contact us at daijiaying0502@gmail.com with your order number, name, and email address so we can assist you in checking the delivery status and provide a solution.
Customer Service Team
I ordered the car care spray I received…
I ordered the car care spray I received 4oz bottle of some generic stuff. Totally disappointed. I sent an email no response.
5 april 2026
Review zonder uitnodiging
Antwoord van Ivyever
Dear customer,
We’re sorry that the product didn’t meet your expectations.
Our team has reached out to you to better understand the issue and will verify the details to ensure you receive the correct product or an appropriate refund. We appreciate you bringing this to our attention.
Customer Service Team
Definitely scammers
Definitely scammers. Never received my item. Original tracking showed it was returned to sender (from another state). When I disputed the charge, they completely changed the tracking link to show delivered. Criminals and thieves!
24 maart 2026
Review zonder uitnodiging
Antwoord van Ivyever
Dear customer,
We’re sorry for the inconvenience caused.
We’re unable to locate your order based on the review alone. Please contact us at daijiaying0502@gmail.com with your order number, name, and email address so we can assist you in checking the delivery status and provide a solution.
Customer Service Team
Double ordered
I'd inadvertently ordered double the number of Ivyever's peelers. I contacted the company immediately I realised the mistake and asked for a refund to be made in respect of the 2nd order. They've in fact refunded me for both orders. They replied almost immediately and I'm just waiting for the refund to hit my account and I intend reordering just one pack of 3 peelers.
31 maart 2026
Review zonder uitnodiging
Antwoord van Ivyever
Dear customer,
Thank you so much for taking the time to leave us a 5-star review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team
The auto stir coffee mug that I ordered…
The auto stir coffee mug that I ordered came timely and were absolutely beautiful. The colors are nice and crisp and the mug was quality. I would surely not hesitate to order from them again!
25 maart 2026
Review zonder uitnodiging
Antwoord van Ivyever
Dear customer,
Thank you for your lovely review! We’re delighted that you’re happy with our products. Your satisfaction is our biggest motivation. We look forward to welcoming you back in the future!
Customer Service Team
Julia and the customer service team…
Julia and the customer service team helped me out so much! They were on top of every email and went over and beyond! Great costumer service. If I could have left more stars I would have! 😊
1 april 2026
Review zonder uitnodiging
Antwoord van Ivyever
Dear customer,
We really appreciate your kind words and positive feedback! It means the world to our team. We work hard to make sure every customer has a great experience, and we’re so glad we succeeded with
Customer Service Team
I’m still waiting for my order
I’m still waiting for my order, when I use the tracking on the receipt it doesn’t load
24 maart 2026
Review zonder uitnodiging
Antwoord van Ivyever
Dear customer,
We’re sorry to hear about your experience.
We’ve already reached out to you directly to help check the status of your order. Our team will follow up closely and make sure you either receive the product or are properly refunded.
Thank you for your patience while we sort this out.
Customer Service Team
I have found the products package good…
I have found the products package good and solid quality for the price. Great value overall - very satisfied with my experiences.
23 maart 2026
Review zonder uitnodiging
Antwoord van Ivyever
Dear customer,
We really appreciate your kind words and positive feedback! It means the world to our team. We work hard to make sure every customer has a great experience, and we’re so glad we succeeded with
Customer Service Team
We have ordered other products from…
We have ordered other products from Ivyever, all have reached our expectations! Thank you to Ivyever for always sending products that meet or exceed our expectations!
24 maart 2026
Review zonder uitnodiging
Antwoord van Ivyever
Dear customer,
Thank you so much for taking the time to leave such a wonderful review! We’re really happy to hear that you’re satisfied with our service. Your kind words mean a lot to our team and encourage us to keep doing better. We hope to serve you again soon!
Customer Service Team
Great price
Great price! Easy to use. Fit perfectly. Solid items. Very happy.
22 maart 2026
Review zonder uitnodiging
Antwoord van Ivyever
Dear customer,
Thank you for your lovely review! We’re delighted that you’re happy with our products/service. Your satisfaction is our biggest motivation. We look forward to welcoming you back in the future!
Customer Service Team
I placed the order with this company…
I placed the order with this company like two weeks ago the order number that I was given, it says not found they took money out of my account, but I never received the email saying when will my order be delivered at this point I’m trying to see if I’ve been scammed
19 maart 2026
Review zonder uitnodiging
Antwoord van Ivyever
Dear customer,
We’re sorry to hear about your experience.
We’ve already reached out to you directly to help check the shipping status of your order. Our team will follow up closely and make sure you either receive the product or are properly refunded.
Thank you for your patience while we sort this out.
Customer Service Team
I've bought more than 3 items the last…
I've bought more than 3 items the last 3 weeks. All items are as advertised and expected
20 maart 2026
Review zonder uitnodiging
Antwoord van Ivyever
Dear customer,
We really appreciate your kind words and positive feedback! It means the world to our team. We work hard to make sure every customer has a great experience, and we’re so glad we succeeded with
Customer Service Team
Will continue to add Ivyever products
Will continue to add Ivyever products. The order process is very good, shipping is fast and I have been impressed with each of the items purchased. The latest was saker steel wire trimmer head which was excellent.
21 maart 2026
Review zonder uitnodiging
Antwoord van Ivyever
Dear customer,
Thank you so much for your amazing review! We’re thrilled to hear that you enjoyed your experience with us. It makes our day to know we’ve made you happy. Thank you for choosing us, and we hope to see you again soon!
Customer Service Team
Ordered plus size solid color bath…
Ordered plus size solid color bath towel. Arrived next friday. Happy with the order and with the delivery.
5 maart 2026
Review zonder uitnodiging
Antwoord van Ivyever
Dear customer,
We truly appreciate your positive feedback! It’s great to know that you had a pleasant experience with us. Thank you for your support and trust. We will continue to provide high-quality service for all our customers.
Customer Service Team
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