We ordered a product and unfortunately, what we purchased was not what we were expecting. When I reached out to see about returning the product for a refund their customer support was quick to respo... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
I ordered a migraine mask (order egospg 3963451) I am still waiting for it. I sent an email and they responded with tracking information. The fun part is I never received the package. I am still wait... Toon meer
I have received several emails with a tracking number for my order. However, the tracking button on the website is not functional. I have attempted to contact customer service via email to resolve thi... Toon meer
Bedrijf heeft geantwoord
Easy to order. I thought at first I might of missed my package being delivered. I communicate with the company and they were quick to respond. Even resolution if it did didn’t show. The next day it sh... Toon meer
Bedrijf heeft geantwoord
2,6
Slecht
129 reviews
Heeft 16% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
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Migraine mask debacle
I ordered a migraine mask (order egospg 3963451) I am still waiting for it. I sent an email and they responded with tracking information. The fun part is I never received the package. I am still waiting for any kind of response. Still waiting So very disappointed and frustrated.
17 december 2025
Review zonder uitnodiging
Great customer service!
We ordered a product and unfortunately, what we purchased was not what we were expecting. When I reached out to see about returning the product for a refund their customer support was quick to respond. They were apologetic and refunded us for our purchase. When asked about returning the product they told us to go ahead and keep the product and not worry about trying to return it.
I really appreciated their quick response and willingness to rectify the situation.
13 april 2026
Review zonder uitnodiging
Antwoord van Eigoods
Dear customer,
Thank you so much for taking the time to leave us a good review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team
Antwoord van Eigoods
Dear customer,
Thank you so much for taking the time to leave us a good review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team
FALSE: Your order is on the way. Track your shipment to see the delivery status
I have received several emails with a tracking number for my order. However, the tracking button on the website is not functional. I have attempted to contact customer service via email to resolve this issue but have not received a response. It has now been over two weeks since I placed my order, and I would like to request a full refund.
14 april 2026
Review zonder uitnodiging
Antwoord van Eigoods
Dear customer,
We’re sorry for the inconvenience caused.
We’re unable to locate your order based on the review alone. Please contact us at beem81591@gmail.com with your order number, name, and email address so we can assist you in checking the delivery status and provide a solution.
Customer Service Team
Wonderful customer service
Wonderful customer service. The best
12 april 2026
Review zonder uitnodiging
Antwoord van Eigoods
Dear customer,
Thank you so much for taking the time to leave us a good review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team
My concern was handle with urgency and…
My concern was handled with urgency and professionalism.
Thank you.
13 april 2026
Review zonder uitnodiging
Antwoord van Eigoods
Dear customer,
Thank you so much for taking the time to leave us a good review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team
Both Amber and Julia were helpful
Both Amber and Julia were helpful. Quick to reply and resolve my challenge. They processed it promptly! Keep up the good work! Thank you!
10 april 2026
Review zonder uitnodiging
Antwoord van Eigoods
Dear customer,
Thank you so much for taking the time to leave us a good review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team
Easy to order
Easy to order. I thought at first I might of missed my package being delivered. I communicate with the company and they were quick to respond. Even resolution if it did didn’t show. The next day it showed. Customer service was outstanding
7 april 2026
Review zonder uitnodiging
Antwoord van Eigoods
Dear customer,
Thank you so much for taking the time to leave us a good review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team
Do not order anything from this…
Do not order anything from this company. They falsely advertise their products. I ordered the NeeDoh golden egg hunt. It is nothing like the video advertisement. It is a quarter of the size and doesn’t include one of the advertised squishys. Total waste of money and you have to wait more than a month to receive it.
7 april 2026
Review zonder uitnodiging
Antwoord van Eigoods
Dear customer,
We’re sorry for the inconvenience you experienced with your order and the lack of timely support.
Our team has reviewed your case and will be reaching out to you directly to resolve this matter as quickly as possible. Thank you for your patience.
Customer Service Team
Honest followup
2 april 2026
Review zonder uitnodiging
Antwoord van Eigoods
Dear customer,
Thank you so much for taking the time to leave us a good review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team
I was very disappointed with the…
I was very disappointed with the product. I was expecting a 30" cutting board and received a 12". I received a reply to my email in a timely manner and was able to receive a refund. Amber was very helpful and professional.
4 april 2026
Review zonder uitnodiging
Antwoord van Eigoods
Dear customer,
Thank you so much for taking the time to leave us a review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team
Horrible craftsmanship and customer service
I ordered a bourbon cup for my boyfriends christmas present, it came two months later and has a crack in it. I've emailed them several times and no response
2 februari 2026
Review zonder uitnodiging
Antwoord van Eigoods
Dear customer,
We’re sorry for the inconvenience caused.
We’re unable to locate your order based on the review alone. Please contact us at beem81591@gmail.com with your order number, name, and email address so we can assist you in checking the delivery status and provide a solution.
Customer Service Team
This has been one of the worst places I…
This has been one of the worst places I have ever ordered from. Tracking is never up-to-date. When you reach out to someone you get no clarification they just give you the same thing tracking does. I bought four full-size needohs and then the surprise box and only got the surprise box and now I can’t get a refund.
4 april 2026
Review zonder uitnodiging
Antwoord van Eigoods
Dear customer,
We’re sorry for the inconvenience caused.
We’re unable to locate your order based on the review alone. Please contact us at beem81591@gmail.com with your order number, name, and email address so we can assist you in checking the delivery status and provide a solution.
Customer Service Team
Horrible customer service it’s been…
Horrible customer service it’s been almost a month and product still has not arrived. They won’t reply to my email either.
3 april 2026
Review zonder uitnodiging
Antwoord van Eigoods
Dear customer,
We’re sorry for the inconvenience caused.
We’re unable to locate your order based on the review alone. Please contact us at beem81591@gmail.com with your order number, name, and email address so we can assist you in checking the delivery status and provide a solution.
Customer Service Team
Just had a double great customer…
Just had a double great customer service afterwards
03/25/26
25 maart 2026
Review zonder uitnodiging
Antwoord van Eigoods
Dear customer,
Thank you so much for taking the time to leave us a good review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team
I ordered 6 of the golden egg hunt…
I ordered 6 of the golden egg hunt Needoh kits that were also suppose to come with 4 full size Needoh’s. The kits were much smaller than they made them look and I got zero full size Needoh’s. I am extremely upset and now I have to come up with a new plan for my kids Easter gifts.
30 maart 2026
Review zonder uitnodiging
Antwoord van Eigoods
Dear customer,
We’re sorry for the inconvenience you experienced with your order and the lack of timely support.
Our team has reviewed your case and will be reaching out to you directly to resolve this matter as quickly as possible. Thank you for your patience.
Customer Service Team
I ordered 2 needoh golden egg hunt kits…
I ordered 2 needoh golden egg hunt kits with 4 full size needohs the egg kits came 1/4 of the size shown and no full size needohs what a joke waste of money
27 februari 2026
Review zonder uitnodiging
Antwoord van Eigoods
Dear customer,
We’re sorry for the inconvenience caused.
We’re unable to locate your order based on the review alone. Please contact us at beem81591@gmail.com with your order number, name, and email address so we can assist you in checking the delivery status and provide a solution.
Customer Service Team
If I could review without stars I…
If I could review without stars I would. I cancelled the order immediately, within minutes, next day received confirmation of shipping. Send five emails to cancel never got a response…..AND still have not received the order that was supposedly shipped. Avoid at all costs!
10 maart 2026
Review zonder uitnodiging
Antwoord van Eigoods
Dear customer,
We’re sorry for the inconvenience caused.
We’re unable to locate your order based on the review alone. Please contact us at beem81591@gmail.com with your order number, name, and email address so we can assist you in checking the delivery status and provide a solution.
Customer Service Team
EiGoods was a great company
EiGoods was a great company. They resolved my issue in days and I’m very happy with the results. Thank you!
25 februari 2026
Review zonder uitnodiging
Antwoord van Eigoods
Dear customer,
Thank you so much for taking the time to leave us a good review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team
Well they handled my problem quickly…
Well they handled my problem quickly and satisfactory and the problem was my fault. Could not ask for better customer service!!
23 maart 2026
Review zonder uitnodiging
Antwoord van Eigoods
Dear customer,
Thank you so much for taking the time to leave us a good review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team
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