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Ivy Reviews 

580
•
TrustScore 5 uit 5

4,9

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Beoordeeld met 5 van de 5 sterren

I found dealing with Ivy very easy. Ivy has a great range of luxury properties in great locations. The staff were very helpful and always responded very quickly. The property I leased via Ivy was be... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We have been using Ivy Lettings for 10 years. Their service has been consistently courteous, professional and customer friendly. The quality of their properties is excellent and any issues (of whic... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Our stay was a 5, could not have been better as usual. Everything was perfect. It was our second stay at 27 Princes Square and it did not disappoint. Clean and tidy and well appointed just like our... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Check in was easy, simply picked up keys at a shop adjacent to the nearest underground station. The property was spotless and nicely equipped. The large windows provided a lovely view of the garden... Toon meer

Bedrijfsgegevens

  1. Verhuurbedrijf voor vakantiehuizen
  2. ook in
  3. Vakantieaccommodatie
  4. Vakantieappartement
  5. Vakantiehuis
  6. Vakantiewoning verhuurbedrijf
  7. Vakantiewoningverhuur

Geschreven door het bedrijf

We're London vacation rentals experts. All our stays are professionally managed and we pride ourselves on our highly attentive, responsive and personal service, allowing our guests to book with absolute confidence in our carefully selected homes and the service they’ll receive before, during and after they stay with us. Our bookings come as standard with: - Highly responsive service, before & during your stay - 5* hotel grade linen and toiletries - Professional home preparation by Ivy-trained housekeepers - Full management and support during your stay for any issues/questions - Flexible check in/out & luggage solutions free of charge whenever possible We look forward to helping with your stay!


Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

580 reviews

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4,9

Alle reviews

(580)

13 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

A very pleasant stay

The location was very convenient for our interests. The neighborhood is very quiet, yet close to the shops and other amenities. The flat itself was comfortable and well-appointed.

16 maart 2023
Review zonder uitnodiging
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Antwoord van Ivy

Dear Elizabeth

Many thanks for taking the time to submit this review!

It was an absolute pleasure hosting you at our Ennismore Gardens home and we're thrilled to hear you enjoyed your stay.

On behalf of the Ivy team, we do hope to hear from you again soon and wish you all the best until then!

Kind regards
Johan
Ivy


Beoordeeld met 5 van de 5 sterren

We had a wonderful trip to London…

We had a wonderful trip to London thanks to Ivy Lettings and our stay at the Hasker Street property. It was perfect for our family of five. We felt very at home and knew that the Ivy group was there if we needed anything. Absolutely loved this beautiful house!

10 maart 2023
Review zonder uitnodiging
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Antwoord van Ivy

Dear Kathleen

Many thanks for taking the time to submit this wonderful review!

It was an absolute pleasure hosting you at our Hasker Street home and we're thrilled to hear that you enjoyed your stay!

Until your next visit, we wish you all the best and hope to hear from you again soon.

Warm regards
Ivy

Beoordeeld met 5 van de 5 sterren

best rental experience we've had

My family (two grandkids, their parents and my wife and I) recently completed a stay at an apartment on Smith Terrace, London. Our experience was five stars for a number of reasons for which there is not enough space to list, but the "headline" reasons would be:
...an absolutely gorgeous apartment a block from King Street, Chelsea, London. The apartment had everything you'd want in a stay. What's so interesting is that the pictures and description does not do the apartment justice. It is far nicer than any description you'll read.
...the best customer service and support I've ever experienced when renting a vacation home/apartment. I was so pleased to see a whole new level of customer support that I had not found when renting from other brands.

15 maart 2023
Review zonder uitnodiging
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Antwoord van Ivy

Dear Barry

Many thanks for taking the time to submit this wonderful review!

Smith Terrace truly is a spectacular home and we're thrilled to hear that you enjoyed your stay as well as our service offerings! From start to end, it was an absolute pleasure hosting the Feldman family.

We do of course hope to hear from you again soon!

Warm regards
Ivy

Beoordeeld met 5 van de 5 sterren

What a way to spend Christmas

I don’t know if there is a better place than London at Christmas time. And better yet, to be only a block off New Bond Street in Mayfair is just icing on the cake. Thank you Ivy Lettings for workings with us as our flight schedules changed. What a wonderful studio to spend 10 days in. Terrifically furnished and easily accessible to the new Elisabeth line only a block away.

21 december 2022
Review zonder uitnodiging
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Antwoord van Ivy

Dear Leon

Thank you for taking the time to submit this wonderful review!

It was an absolute pleasure hosting you at our Mayfair apartment and we're thrilled to hear that you enjoyed your stay.

We hope to hear from you again soon!

Warm regards
Ivy

Beoordeeld met 5 van de 5 sterren

29 Smith Terrace

29 Smith Terrace, fue una experiencia encantadora. La casa tiene todo lo necesario para sentirte en tu propia casa. La ubicación es magnífica, en uno de los mejores y más bonitos barrios de Londres. Volveríamos con toda seguridad a reservarla en un próximo viaje.

9 januari 2023
Review zonder uitnodiging
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Antwoord van Ivy

Dear Francisco

Thank you for taking the time to submit this wonderful review!

It was an absolute pleasure hosting you at our Smith Terrace home and we look forward to hearing from you again soon

Until then, wishing you all the best from the Ivy team!

Beoordeeld met 5 van de 5 sterren

Great Location and Spacious

This property is in a great location! It is close to the underground, a grocery store and the gigantic Westfield Shopping (it has every store you could think of). We wish we would have explored more of Shepard's Bush as it is lively and has many restaurants, but we spent most of our trip exploring other parts of London. The flat is very well appointed, large in size and has comfortable beds. It was very clean and we felt safe and secure in the neighborhood. The only issue we had was with the washer/dryer combo, it didn't dry the clothes great and we had to run it several times to get them fully dry. Ivy Lettings is very responsive and made our stay smooth, and allowed us an early and late check in. Would definitely recommend this place and to book through Ivy Lettings. Thanks!!!

26 december 2022
Review zonder uitnodiging
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Antwoord van Ivy

Good day Jake

Thank you for taking the time to submit this wonderful review!

As always, it was an absolute pleasure hosting you at our Sinclair Road home and we're please to hear you enjoyed your stay! Our team will also look into the washer/dryer and appreciate you bringing this to our attention

Until we see you again, wishing you all the best!

Warm regards
Ivy

Beoordeeld met 5 van de 5 sterren

Hasker Street Beauty

Hasker street is a beautiful home and a lovely place to return to each night from our London adventures. It was an easy walk to two underground stations and several grocery stores and all the shopping we needed. The street is quiet during the day and night.

The staff at Ivy Lettings made our stay so easy from booking to check-out. They replied to every query we had in a prompt and courteous manner. We will be definitely using Ivy Lettings for all our future London stays!

19 december 2022
Review zonder uitnodiging
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Antwoord van Ivy

Good day Cheryl

Thank you so much for taking the time to submit this wonderful review!

It was an absolute pleasure hosting you at Hasker Street and we're pleased to hear that you enjoyed your stay!

We look forward to hearing from you and wish you all the best for 2023

Warm regards
Ivy

Beoordeeld met 5 van de 5 sterren

Excellent apartment in a great neighborhood

We very much enjoyed our stay at 22 Paradise Walk. Although we did not spend much time there, the accommodations and location were great. We very much appreciated the quiet and peaceful nature of this neighborhood situated so conveniently to the theatres, shopping, restaurants, and other wonderful sites. In addition, the staff was most helpful and responsive. This will be our destination of choice for our future travels to London.

6 december 2022
Review zonder uitnodiging
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Antwoord van Ivy

Good day Larry

Thank you so much for taking the time to submit this wonderful review!

We're pleased to hear that you enjoyed your stay at Paradise Walk and do hope to hear from you again soon

Warm regards
Ivy

Beoordeeld met 5 van de 5 sterren

Beautiful flat, convenient location

We thoroughly enjoyed our stay. The flat was beautiful, clean, and everything we needed was easy to find. The proximity to the Gloucester Road tube stop was especially convenient. I would recommend bringing extra toiletries for longer stays - the one little bottle of shower gel was not enough for our family of four, and we ended up having to purchase more. Otherwise, it was a great stay!

21 november 2022
Review zonder uitnodiging
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Antwoord van Ivy

Good day Jennifer

Thank you so much for your review!

We're pleased that you enjoyed your stay and appreciate your feedback regarding our amenities. It was an absolute pleasure hosting you and we look forward to hearing from you again soon

Warm regards
Ivy

Beoordeeld met 5 van de 5 sterren

Loved this apartment!!

Loved this apartment!!! Absolutely perfect for my daughter and I. Extra attic room allowed for a cousin to visit and stay. Great location between 2 train stations. Had planned to stay at Earls Court or Kensington however this location was fabulous. Lovely apartment with 2 bathrooms and smart decor. Would highly recommend and would stay again. Thank you Ivy.

6 december 2022
Review zonder uitnodiging
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Antwoord van Ivy

Good day Joanne

Thank you so much for submitting this wonderful review!

We're pleased to hear that you enjoyed your stay at Sinclair Road and do hope to hear from you again soon!

Until then, wishing you all the best
Ivy

Beoordeeld met 5 van de 5 sterren

Very happy!

We stayed for a week and had to extend for a few days because of a missing passport. The property is Immaculate. We received immediate responses to our emailed questions from Nicola at Ivy. We were very pleased!

18 november 2022
Review zonder uitnodiging
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Antwoord van Ivy

Good day Celeste

Thank you so much for taking the time to submit this wonderful review!

It was an absolute pleasure hosting you and we look forward to hearing from you again soon

Wishing you all the best
Ivy

Beoordeeld met 5 van de 5 sterren

Lovely place, as advertised

The flat was clean and as pictured, and we had no maintenance issues. It was light and airy in the mornings, and quiet at night. We could hear neighbors through walls occasionally, but only for short periods of time, and not at night. It was a 10 minute walk to the restaurants on King’s Road and 20 minutes to the nearest underground station, but the location shown by Ivy is accurate and we knew this going in. The beds were comfortable enough. My only negative comments: first, the thermostat automatically reset to 16 degrees C every few hours, so we would get cold then have to adjust the temperature again, and second, it was a bit chilly a night and it would be nice to have additional blankets available. We only found the two throw blankets on the sofas.

19 november 2022
Review zonder uitnodiging
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Antwoord van Ivy

Good day Amanda

Thank you so much for taking the time to submit this review!

We apologize for the low heating and insufficient blankets experienced during your stay and have taking this feedback as an opportunity to address the heating and purchase additional blankets for the home.

Overall, it was an absolute pleasure hosting you and we do hope to hear from you again soon

Wishing you all the best
Ivy

Beoordeeld met 5 van de 5 sterren

Child's Street just perfect

We really like staying with Ivy Lettings in London. I like their properties. Always located well, clean & comfortable and Ivy are always on hand in case I need any extra help or information. Child's Street was perfect recently. An ideal space for family of 3, for work and leisure. Thank you Ivy - we'll be back again soon, Valerie Dublin Ireland

1 november 2022
Review zonder uitnodiging
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Antwoord van Ivy

Good day Valerie

Thank you so much for taking the time to submit this wonderful review!

It was an absolute pleasure hosting you at our Child's Street home and we look forward to hearing from you again soon!

Wishing you and your family all the best!

Ivy

Beoordeeld met 5 van de 5 sterren

Phenomenal Service and Wonderful Stay

We had a wonderful booking experience working with Ivy Lettings. The property was as described, in immaculate condition and the staff were very helpful with any inquiries we had. I would highly recommend them and we would definitely use this service again for future London visits.

11 augustus 2022
Review zonder uitnodiging
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Antwoord van Ivy

God day Kathryn

Thank you so much for taking the time to submit this wonderful review!

We're thrilled to hear that you enjoyed your stay at Elvaston Mews and do hope to see you again soon, it was an absolute pleasure hosting you!

Wishing you all the best
Ivy

Beoordeeld met 5 van de 5 sterren

Fantastic flat in great location!

This flat is fantastic! The Letting agency is so professional and everything was well taken care of. The flat itself is beautiful and in a fantastic location, the bedroom was extremely quiet and the backyard so pretty. The flat was clean, beautiful decor and everything was so nice and homely. I really want to rent the flat again!

12 oktober 2022
Review zonder uitnodiging
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Antwoord van Ivy

Good day Sirine

Thank you so much for taking the time to submit this wonderful review!

We're thrilled to hear that you enjoyed your stay at Prince's Square, it was an absolute pleasure hosting you and we look forward to seeing you again soon!

Wishing you all the best
Ivy

Beoordeeld met 5 van de 5 sterren

Blenheim Crescent

Perfect for what I needed

3 oktober 2022
Review zonder uitnodiging
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Antwoord van Ivy

Good day Nicholas

Thank you so much for taking the time to submit this review!

It was an absolute pleasure having you stay in Blenheim Crescent home and we look forward to hearing from you again soon

Wishing you all the best
Ivy

Beoordeeld met 5 van de 5 sterren

Ivy is perfect for your London holiday rental!

This was our fifth stay at an Ivy Lettings property and, as always, the team were courteous, efficient and professional.

The property was exactly as described, perfect for us in its Chelsea location and near to buses and the Tube and good shops ~ we miss it already.

We will be back!

17 oktober 2022
Review zonder uitnodiging
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Antwoord van Ivy

Good day Tanya

Thank you so much for taking the time to submit this wonderful review!

As always, it was an absolute pleasuring having you stay in our Cagodan Street home and we look forward to hearing from you again soon

Wishing you all the best
Ivy

Beoordeeld met 5 van de 5 sterren

Ivy was most wonderful to work with

Ivy was wonderful to work with. They responded to every communication within hours (or less) and were most accommodating with an extension for check out when our flight was delayed. The property was as advertised and a small maintenance issue was corrected within three hours. The assurance of having a staff watching out for our needs while in a foreign country was priceless.

8 oktober 2022
Review zonder uitnodiging
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Antwoord van Ivy

Good day Rebecca

Thank you so much for taking the time to submit this wonderful review!

Your feedback is greatly appreciated and we're thrilled to hear that you enjoyed your stay with us.

Wishing you all the best and look forward to hearing from you again soon!

Ivy

Beoordeeld met 5 van de 5 sterren

Great location

The location was near the person we were visiting, close to multiple bus stops and a short walk to restaurants. The apartment was very clean. We did run out of some basic supplies and Ivy Lettings was quick to replenish them. We also left something in the apartment upon our departure so we called Ivy Lettings and they were extremely helpful so that we could gather the item and still make our flight on time. If I ever come back to London I will absolutely book housing accommodations with them.

5 oktober 2022
Review zonder uitnodiging
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Antwoord van Ivy

Dear Trina

Thank you so much for the wonderful review!

It was an absolute pleasure hosting you and we look forward to seeing you again soon!

Wishing you all the best
Ivy

Beoordeeld met 5 van de 5 sterren

Overall wonderful experience

Overall wonderful experience. We really enjoyed our stay with Ivy Lettings. The space was just as listed and was incredibly clean and tidy for our arrival. Check-in was straight forward and check-out was simple. Our group split into two stays - one Ivy Lettings, one AirBnB - and I'm beyond glad we booked the Ivy booking as communication was much simpler and the flat much more accommodating and cleaner than the airbnb.

7 oktober 2022
Review zonder uitnodiging
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Antwoord van Ivy

Good day Stacey

Thank you so much for taking the time to submit this wonderful review!

It was an absolute pleasure hosting you and we're thrilled to hear that you enjoyed your stay.

We look forward to hearing from you again soon!

Warm regards
Ivy

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