A fantastic, caring company to deal with. Other's could learn from this attention to customer assistance. But I will definitely buy from Japebo in the future. Thanks very much. Mads was extremely he... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Easy to navigate and order from, competitive prices and genuine stock. Quick delivery. I'll be back for more soon.
Bedrijf heeft geantwoord
Delivery several days longer than the promised delivery in two days. Provide more realistic delivery dates please. Also, the unit being purchased (a Signia Pure Portable Charger) appears to be very ov... Toon meer
Bedrijf heeft geantwoord
When I contacted customer support for advice, the replies were extremely helpful and friendly. Mads went out of the way to help me. Delivery was extremely quick and the receiver I received has made a... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Japebo.ie
Geschreven door het bedrijf
Japebo supplies original spare parts, wireless accessories, and care products for hearing aids from all leading brands, including Oticon, Widex, Phonak, Signia, and ReSound.
We understand how important it is that your hearing aid works reliably in everyday life. That’s why we offer a carefully selected range of products to help you maintain and care for your device – ensuring great sound quality and long-term performance. 🔊
🛒 Simple and easy webshop
Our website is designed to make it easy to find the right products. With clear categories,
search functionality, and detailed descriptions, you can quickly find the parts and accessories
that fit your hearing aid.
🚚 Fast dispatch & tracked delivery
We dispatch orders quickly and provide tracking on all shipments,
so you can follow your delivery every step of the way.
💬 Friendly customer support
Need help choosing the right product? Our support team is always happy to help via email,
both before and after your purchase.
🔒 Safe and flexible shopping
Japebo offers a 90-day return policy, so you can shop with confidence.
⭐ We value all feedback and actively use Trustpilot reviews to improve our service and customer experience.
Why choose Japebo?
Geschreven door het bedrijf
- Everything in one place
- At Japebo, you’ll find original spare parts, accessories, and care products for hearing aids from leading brands. We make it easy to find exactly what you need.
- Helpful support when you need it
- Not sure which product is right for you? We’re here to help. Our support team is ready to assist you before and after your purchase.
- Fast dispatch & tracked delivery
- We dispatch orders quickly and provide tracking, so you can follow your delivery.
- Safe and flexible shopping
- We offer a 90-day return policy, so you can shop with confidence. We use customer feedback to continuously improve our service.
Contactgegevens
Fabriksvej 9A, 4200, Slagelse, Denemarken
- info@japebo.ie
- japebo.ie
Everything you need for your hearing aid
4,4
Uitstekend
242 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Slight mix up with the original order…
Slight mix up with the original order but the manner in which that was addressed was extremely helpful and efficient. Well done and thanks
30 mei 2025
Antwoord van Japebo.ie
Thank you for your review! We're sorry for the initial mix-up, but we're very pleased to hear that our team could resolve the issue efficiently and helpfully. Your positive feedback means a lot to us.
Thank you for choosing Japebo — we look forward to assisting you again!
Best regards,
Johanna, Japebo
Antwoord van Japebo.ie
Thank you for your review! We’re glad to hear that your order arrived quickly — fast delivery is something we always aim to deliver.
Thank you for choosing Japebo — we look forward to serving you again!
Best regards,
Johanna, Japebo
Product not as advertised
8 mei 2025
Antwoord van Japebo.ie
Hello Bill,
I’m sorry to hear that your product was not as expected. I can see that you ordered a 1 m USB cable, and I will contact you shortly to better understand what does not match the description.
Thank you for bringing this to our attention.
Kind regards
Per – Japebo
Antwoord van Japebo.ie
Thank you so much for your wonderful review! We’re delighted to hear that you were happy with our service, the quality of the products, and the fast delivery — that’s exactly the experience we aim to provide.
Thank you for choosing Japebo — we look forward to assisting you again!
Best regards,
Johanna, Japebo
Antwoord van Japebo.ie
Thank you very much for your kind review! We’re happy to hear that you had a smooth ordering experience and were satisfied with our delivery service. It means a lot to us that everything met your expectations.
Thank you for choosing Japebo — we’ll be glad to assist you again anytime!
Best regards,
Johanna, Japebo
Antwoord van Japebo.ie
Thank you very much for your review! We’re happy to hear that you received exactly what you ordered and that it arrived promptly — that’s exactly the kind of experience we aim to deliver every time.
Thank you for choosing Japebo — we look forward to assisting you again!
Best regards,
Johanna, Japebo
Antwoord van Japebo.ie
Thank you very much for your review! We're happy to hear that everything was as advertised and that you were satisfied with your experience.
Thank you for choosing Japebo — we’re here if you need us again!
Best regards,
Johanna, Japebo
prompt action by the company
Recieved prompt action from the company. Got an immediate refund when the item was reported lost or not delivered
13 april 2025
Antwoord van Japebo.ie
Thank you very much for your feedback! We’re glad to hear that you were satisfied with the way we handled the situation and that the refund was processed promptly. Even when things don’t go as planned, we always aim to provide quick and reliable support.
Thank you for choosing Japebo — we’re here if you need any further assistance!
Best regards,
Johanna, Japebo
Haven’t received the goods yet ……..
23 april 2025
I did not receive them
23 april 2025
Prompt and efficient
20 april 2025
Antwoord van Japebo.ie
Thank you very much for your review! We’re happy to hear that you found our service prompt and efficient — that’s exactly what we aim to deliver every time.
Thank you for choosing Japebo — we’re here if you need us again!
Best regards,
Johanna, Japebo
Very fast and efficient service and…
Very fast and efficient service and easy to deal with.
15 april 2025
Antwoord van Japebo.ie
Thank you so much for your kind review! We're thrilled to hear that you found our service fast, efficient, and easy to deal with — exactly what we aim to deliver.
We truly appreciate your trust in Japebo and look forward to serving you again in the future!
Best regards,
Johanna, Japebo
Antwoord van Japebo.ie
Thank you so much for your great review! We're delighted to hear that you found the ordering process very easy and that your delivery arrived quickly. We aim to make every step as smooth and efficient as possible.
Thank you for choosing Japebo — we look forward to assisting you again in the future!
Best regards,
Johanna, Japebo
Antwoord van Japebo.ie
Thank you so much for your review! We're happy to hear that you found our service fast and efficient. We always aim to provide a smooth and reliable experience for our customers.
Thank you for choosing Japebo — we look forward to assisting you again in the future!
Best regards,
Johanna, Japebo
Antwoord van Japebo.ie
Thank you so much for your review! We're thrilled to hear that you're satisfied with the service and that we were able to live up to our commitment. We always strive to provide the best experience for our customers.
Thank you for shopping with Japebo, and we look forward to assisting you again in the future!
Best regards,
Johanna, Japebo
Antwoord van Japebo.ie
Thank you so much for your review! We're thrilled to hear that you were satisfied with the speedy delivery and fair pricing. We always strive to provide our customers with both excellent service and value.
Thank you for shopping with Japebo, and we look forward to assisting you again in the future!
Best regards,
Johanna, Japebo
greatful for easy ordering and…
Was greatful for easy ordering and quick delivery. Thankyou
30 maart 2025
Antwoord van Japebo.ie
Thank you so much for your review! We're thrilled to hear that you appreciated the easy ordering process and quick delivery. We always strive to provide our customers with a smooth and efficient shopping experience.
Thank you for shopping with Japebo, and we look forward to assisting you again in the future!
Best regards,
Johanna, Japebo
Fast delivery reasonably priced
14 maart 2025
Antwoord van Japebo.ie
Thank you for your review! We're glad to hear that you're satisfied with both the fast delivery and the reasonable pricing. We always aim to offer efficient service and great value to our customers.
Thank you for shopping with Japebo, and we look forward to assisting you again in the future!
Best regards,
Johanna, Japebo
Antwoord van Japebo.ie
Thank you so much for your positive review! We’re thrilled to hear that you found our service fast, efficient, and accurate. Your satisfaction is our top priority, and it’s wonderful to know that we met your expectations.
If you have any further feedback or need assistance in the future, please don’t hesitate to reach out. We look forward to serving you again!
Best regards,
Johanna, Japebo
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