Had the best time ever with the best tour guide EGY ! he was super patient and super down to earth and went out of his way to ensure we had our trip maximised. Brought us safely to and fro and recomme... Toon meer
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Unfortunately due to fires around the Bromo area we could not visit Mount Bromo crater rim nor the sea of sand. However they offer us an alternative plan, the king Kong hill trekking (absolutely stun... Toon meer
Bedrijf heeft geantwoord
We are a group of friends and we did the 2N3D tour of mount Bromo and Ijien. JVTO team organized the trip in every detail and took care of us. The timing of the trip is well organized so that you get... Toon meer
Bedrijf heeft geantwoord
Awesome views, intensed packed back to back lack of sleep and multiple climbs to achieve and unlock the views. Great driver egi & Ijen crater guide andi, semeru & tempaksewu guide Sulin. Apprecia... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
In the chaotic and often unregulated world of adventure tourism, Java Volcano Tour Operator (JVTO) stands as a singular anomaly in East Java. We are not just a travel agency; we are the region’s only expedition specialist founded and led by an active Tourist Police officer, Mr. Agung ("Mr. Sam") Sambuko. This unique lineage defines everything we do. While other operators compete on rock-bottom prices, JVTO competes on peace of mind. Born from Mr. Sam’s years of experience protecting tourists and witnessing the gaps in local safety standards, JVTO was built to bridge the divide between wild, raw adventure and professional, verified security. When you book with us, you aren't just hiring a driver; you are engaging a team that operates with the discipline and logistical oversight of a security operation, backed by official government licensing (NIB 1102230032918). But safety is just the foundation; connection is the experience. We believe that a tour is only as good as the person leading it. That is why we don’t use random freelancers. Our team consists of local legends like Gufron, who doubles as a professional photographer for your memories; Rendi, our technical specialist for the arduous Ijen crater descent; and Pras, a driver whose safety record is as impeccable as his English. At JVTO, we trade in radical transparency. We will never promise you the "Blue Fire" if nature decides otherwise, nor will we hit you with hidden fees halfway up a mountain. We promise you a private, seamless, and deeply personal journey through the fires of Ijen and the mists of Bromo, knowing that behind every breathtaking moment is a rigorous infrastructure of safety watching your back. This is East Java, verified.
Contactgegevens
Jl. Khairil Anwar No.102 A, Badean, Kec. Bondowoso, 68214, Bondowoso, Indonesië
- +6282244788833
- hello@javavolcano-touroperator.com
- javavolcano-touroperator.com
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Great guide and very efficient

Antwoord van Java Volcano Tour Operator
Mount Ijen/ Mount Bromo was amazing
Our tour guide (KiKi) and driver (Nur) was amazing. Communication was easy, instructions were clear, and they made the experience fun and safe. Kiki also took amazing photos for us. 100% recommend

Antwoord van Java Volcano Tour Operator
kiki and nur was both fantastic at…
kiki and nur was both fantastic at their job

Antwoord van Java Volcano Tour Operator
It was a very fun trip
It was a very fun trip. The driver, Yandi, took great care of us the whole time and brought us everywhere we wanted to go. The guides, Rendi and Yandi, communicated well in English and helped take really great photos. If you’re planning to travel to Surabaya, I highly recommend this place.

Antwoord van Java Volcano Tour Operator

Antwoord van Java Volcano Tour Operator
We have such a wonderful moments
We have such a wonderful moments
Even in the bad weather ,anyway we can enjoy the trip. All The guides are very kindness, friendly and sincerely especially Yandi and Rendi , two thumbs up!!!!!!

Antwoord van Java Volcano Tour Operator
Well organized from pick-up to send…
Well organized from pick-up to send off. Great assistance from both Yandi and Boy throughout the trip. The visit to Mt Ijen, Mt Bromo and especially Madakaripura was well organized and a must see for all travelers to Surabaya/Bromo.

Antwoord van Java Volcano Tour Operator
Ahboy was an amazing guide-…
Ahboy was an amazing guide- knowledgeable, caring and fun. Wr're so glad he showed us ljen.

Antwoord van Java Volcano Tour Operator
Amazing trip
Had an amazing trip visiting Bromo, Ijen Crater, and Tumpak Sewu Waterfall! Everything was well organized and the price was really good. The staff were super kind and helpful — special thanks to Yandi (our driver who’s been staying with us the whole trip) and Boy (our guide to Ijen crater). They were so friendly and shared lots of useful info. Even though we had to wake up in the middle of the night, it was totally worth it! Highly recommended

Antwoord van Java Volcano Tour Operator
Fantastic trip
The tour guides were extremely friendly and accommodating. One of our friends was injured and they helped him as well. Overall, fantastic planning from the team!

Antwoord van Java Volcano Tour Operator
What an unbelievable experience
What an unbelievable experience I don't think there is a better tour guide anywhere than Anjas the personal touch he provides and the knowledge he as over everywhere we went will put this company head and shoulders above the rest. One experience we are never going to forget 😁😘

Antwoord van Java Volcano Tour Operator
Professional and Knowledgable Guides
JVTO takes pride in assuring their customers by giving them prompt prior information and were quick to answer any questions we had. The driver Yandi and guide Boy, who were assigned to us, were great. We had a wonderful time at Ijen today, were blessed with good weather, and Boy took wonderful photos for us and took us to the scenic spots. Both of them were helpful and kind through the whole tour.

Antwoord van Java Volcano Tour Operator
Great tour
Rendi and Fredi were great tour hosts .all your needs were taken care of throughout the tour . All the days were fully explained in advance what to expect and when to be ready

Antwoord van Java Volcano Tour Operator
Ahboy was a phenomenal Ijen guide from…
Ahboy was a phenomenal Ijen guide from start to end. Not only was he incredibly knowledgeable and went out of his way to make sure everything we needed was sorted out (safety, logistics, equipment), he also made sure to build a strong bond with each one of us. Above all, an amazing and fun person to be around and we’re glad he was able to show Ijen to us!

Antwoord van Java Volcano Tour Operator
Visiting Mount Ijen
Visiting Mount Ijen was such a beautiful experience. We had a great time with our guide Ahboy he was so fun and helpful!

Antwoord van Java Volcano Tour Operator
I recently joined a tour to East Java…
I recently joined a tour to East Java with JVTO, and it was absolutely incredible! Our guide, Gufron, and driver, Holili, made the entire trip so comfortable and safe.
Gufron was so knowledgeable, friendly, and attentive. He made sure we are safe during the hike and help taking many pictures for us. He also chooses good spots for photos 🤣.
Thanks to both of them, we got to see the best of East Java — from sunrise at Mount Bromo to the blue fire of Ijen — all perfectly organized and stress-free. However, keep in mind, ljen can be dangerous when going down to see the blue fire, requiring hiker to be good in shape.
It’s sad when we went back to Bali and couldn’t find good tour guide like them.

Antwoord van Java Volcano Tour Operator
Being a solo traveler it was safe and…
Being a solo traveler it was safe and stress free experience with JVTO. The staffs were on time and friendly. Loved the hotels and food recommendations got from the guides. Thank you for the patience and support for the treks!

Antwoord van Java Volcano Tour Operator
Perfect trip
We can only praise the JVTO team, and above all our guide Rendi and our driver Joyo, in the highest terms. We came across JVTO by chance, and looking back, we are incredibly grateful for the great experience and unforgettable memories. From pick-up to support/accompaniment and communication to the spectacular unsolicited photo sessions followed by photo uploads, everything was perfect. We were always kept fully informed about the itinerary, the accommodations we chose were great, and we were always helped with ideas and transportation services when it came to meals. We wish the JVTO team all the best!

Antwoord van Java Volcano Tour Operator
Ijen and Bromo tour
Our driver Yandi was really reliable and friendly. He briefed us on what to expect for the day and was really helpful throughout our trip. Our guide for Mount Ijen was Gufron and he was really encouraging throughout the hike and helpful. He guided us well and was really friendly too. would recommend this tour to family and friends in the future!

Antwoord van Java Volcano Tour Operator
On a vécu une superbe expérience avec…
On a vécu une superbe expérience avec Oboy qui nous a guidé tout le long du voyage. L’expérience était vraiment top!
Je recommande Oboy, qui a vraiment été au petit soin pour nous.

Antwoord van Java Volcano Tour Operator
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