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Lees wat reviewers zeggen

Beoordeeld met 3 van de 5 sterren

I loved the fact that my order was easy to place and reached very quickly. However im disappointed that my pendant was received bent.

Beoordeeld met 1 van de 5 sterren

awful scam website designed to collect credit card information to be resold. Avoid this site if you value your security and personal information. After I made an order, the site owner (JAY) called... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Before Jawa Jewelers, I was dealing with Palm Beach. Everything was a complete & total nightmare, especially customer service. They still haven't refunded me. Anyway, Jawa Jewelry not only has great a... Toon meer

Beoordeeld met 1 van de 5 sterren

Horrible customer service! Seems like their main objective is to collect payment first, then deal with unsatisfied customers after collecting their money. Ordered and paid in full and haven’t received... Toon meer

Bedrijfsgegevens

  1. Sieradenwinkel
  2. Kledingwinkel

Geschreven door het bedrijf

Jawa Jewelers is a registered and licensed American based company which deals in Gold, Diamond, Silver and related fashion jewelry including all kinds and styles of chains, pendants, bracelets, watches, earrings, studs and rings for men and women.. We have a worldwide clientele and have thousands of satisfied customers from all around the world.


Contactgegevens

3,5

Gemiddeld

TrustScore 3.5 uit 5

142 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft nog niet op negatieve reviews gereageerd

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Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

better than expected

I received my necklace one week after ordering it and it looked better than it did in the pictures and I'm very happy with it.

12 december 2025
Beoordeeld met 3 van de 5 sterren

Nice Quality

The cubic zirconia hoop earrings were bigger in diameter than they appeared online. I still like them do not love them the cost is very reasonable and they shipped and delivered in a fast and timely manner. I would purchase from the store in the mall but not online.

2 juni 2025
Beoordeeld met 5 van de 5 sterren

My new turquoise pendant is beautiful…

My new turquoise pendant is beautiful and actually larger than I expected, a nice surprise. Since it was made after I ordered it, I had to wait a bit longer to receive it, but it's worth it. The package shipped well and the pendant was well-protected. I will purchase more items.

19 december 2024
Beoordeeld met 1 van de 5 sterren

I returned my purchase because it was…

I returned my purchase because it was small then I imagine!!! I would like 4mm instead!!!

23 september 2024
Logo Jawa Jewelers

Antwoord van Jawa Jewelers

Hello Cedric,

Thank you for your feedback. We are truly sorry to hear that the necklace didn’t meet your expectations. We understand how important it is for jewelry to feel just right, and we strive to provide our customers with high-quality products that match their specifications.

Upon reviewing your order, we can confirm that the 3mm, 20-inch necklace was shipped exactly as ordered, and we take great care in fulfilling orders accurately. However, we understand that sizing and fit can sometimes feel different in person than anticipated, and we regret that it didn’t meet your personal preference.

We always aim to ensure that our customers are satisfied with their purchase, and we appreciate you returning the item. We would be happy to assist you further if you're looking for a different size or style that better suits your needs.

Please don't hesitate to reach out to us directly if you need any further assistance or if you'd like help choosing a different item. Your satisfaction is very important to us, and we value your feedback as we continue to improve our service.

Best regards,
Jay Khan
Jawa Jewelers
Customer Service Team

Beoordeeld met 5 van de 5 sterren

I had a nice experience visiting

I had a nice experience visiting! They have a great selection of watches and it’s a very appealing atmosphere! They helped me out with my jewelery repairs and was friendly and helpful! I would recommend!

1 september 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Late and broken

Paid for 2 day shipping, still showed up a few days late. Chain broke almost right away. I have tried calling and emailing, and I cannot get ahold of anyone

22 augustus 2024
Beoordeeld met 1 van de 5 sterren

Beware -horrible service no response no refund …

Service is horrible- I needed to return the necklace I bought as it didn’t work with pendant I bought it for. Called to see what I needed to do no return call- on website it states ship back with all paperwork- I emailed ? Where to ship as address that shipped from was different than main address- no response. I shipped via FedEx got pic and confirmation of delivery- I have called and left messages numerous times emailed even went on the automated assistant - I got one response looking for tracking number - I sent her tracking number no response- I continue to email and call no response no refund. Beware of this company!!!!!

17 juni 2024
Beoordeeld met 5 van de 5 sterren

My experience at Jawa Jewelers was…

My experience at Jawa Jewelers was exceptional. The staff was incredibly knowledgeable and helpful, guiding me through the selection process with patience and expertise. The quality of their jewelry is outstanding, and their friendly service made the whole experience enjoyable. I highly recommend Jawa Jewelers for anyone looking for beautiful pieces and excellent customer service.

20 maart 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

I have several gold necklaces like I…

I have several gold necklaces like I ordered , I don’t like hollow, l only but solid gold necklaces, this one in comparison especially with that price is very very light. Does not feel like a solid gold necklace at all. Very very disappointed. I bought before and always got great service and products. But not this time.

8 maart 2024
Logo Jawa Jewelers

Antwoord van Jawa Jewelers

Thank you for bringing this matter to our attention. We're truly sorry to hear about your disappointment with the gold necklace you received. Your satisfaction is incredibly important to us, and we want to make things right.

We understand your preference for solid gold necklaces and we regret that the item did not meet your expectations, especially given your past positive experiences with our products. We want to assure you that this is not indicative of the quality and service we strive to deliver.

In light of your feedback, we would like to offer you a full refund for the necklace. Please feel free to return the item at your earliest convenience, and we will promptly process your refund.

If you have any further questions or concerns, or if there's anything else we can assist you with, please don't hesitate to reach out to us. We value your satisfaction and hope to have the opportunity to serve you better in the future.

Warm regards,

Jawa Jewelers

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