JDF Property Reviews 14

TrustScore 4 uit 5

4,1

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Bedrijfsgegevens

  1. Eigendomsbeheerder
  2. Serviceaccommodatie
  3. Appartementverhuur voor korte termijn

Geschreven door het bedrijf

JDF Property offers property management to Landlords and Serviced Accommodation providers. We offer guaranteed rent with full hands-off management for landlords as well as specialised Serviced Accommodation Management.


Contactgegevens

4,1

Goed

TrustScore 4 uit 5

14 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Beoordeeld met 5 van de 5 sterren

I used Airbnb to book a house in…

I used Airbnb to book a house in Kingston, London. I arrived at the house to find, tea and coffee available with the house beautifully clean and warm. The house was very comfortable and clean, inside and out so I couldn’t fault the service we received.
Additionally the communication with the company was exemplary.
I will be using them again and staying at the same house.

21 november 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

jdfproperty happy to host nightmare tenants

Unfortunately have to live next to one of their properties. Just endured two months of screaming and aggressive yelling going on at all hours. Rubbish is piled in front garden, bins overflowing (this week bin man kindly emptied relevant bin following complaint to council). Now have rats because of heap of food waste and packaging. Fence adjacent to other neighbour is falling dangerously into their garden. Have both complained to management who make promises then do nothing. It has taken a long search to find who is responsible for the property as the platforms it is advertised on deny any responsibility for the bookings. Fortunately this set of nightmare tenants have just left (but not their rubbish). They have been the second behaviourally antisocial tenants since the summer when jdfproperty took on the property. Interestingly on publication of similar review on another site the management company got the owner of the house to publish a glowing review of their management, Did at least remove the rubbish after one set of short term tenants were not happy and neither was incoming tenant.

1 november 2024
Review zonder uitnodiging
Logo JDF Property

Antwoord van JDF Property

Hi Kath,

Thank you for taking the time to leave a review,

Firstly I'm sorry to hear of the concerns you have,

I know we have spoken with the guests that were in situ when you raised your concerns and can confirm they did respect social hours to watch TV from that point on. They worked peculiar hours from memory.

Bin collection is a weekly process however we are finding the bins aren't large enough for us, so we have requested an additional general waste bin to avoid extra bags left outside of the bins.

You mentioned the rats a while ago, I requested pest control to attend that same week who confirmed the rats were in face coming from the river which is directly at the end of the road.

Please rest assured all points you raise are taken seriously and have been actioned accordingly.

I do take pride in offering a complete management of all of our houses and apartments and offering comfortable accommodation for guests alike. Of course I take on board your comments and will endeavour to action them where possible.

Thanks

- Jordan

Beoordeeld met 1 van de 5 sterren

Fraudulent and unscrupulous

Fraudulent and unscrupulous. I tried to book an apartment through Booking.com and thought i had paid. I then received an email informing me that payment had nor been made and i needed to book on the organisation's platform. I did so and it took me ages. And then received a requirement to fill in a contract that was illegible and upload a picture in order for me to be allowed into the premises. They asked for more and more personal information including a picture of me and my date of birth. I requested my money be returned immediately but it was refused . this is a fraudulent fishing scam stealing money on false pretences. Do not have anything to do with JDF tours. They will try to offload the issue by claiming the wrong organisation, but someone definitely took my money and if it were not them they need to investigate whom they are working with as theft was the clear agenda; my money was never refunded and I was blamed for that.

5 september 2024
Review zonder uitnodiging
Logo JDF Property

Antwoord van JDF Property

Hi There Caroline,

I believe you have the wrong business!

Thanks for your review

Beoordeeld met 1 van de 5 sterren

Be careful...

Do not use this for the Reading 4 story townhouse. Booked using booking.com and it was a disaster. The house was unsafe, nothing like the pictures.
The security is not acceptable & the front door is not secure.
The bedding was dirty, with hairs and suspect stains.
The overall condition of the property was poor. Fortunately booking.com refunded my 2 weeks stay, however I still was charged cleaning fees (laughable really) and a 1 night stay.
We did not even stay 1 night in the end.
Not safe for kids either.

Rethink your plans!

21 februari 2023
Review zonder uitnodiging
Logo JDF Property

Antwoord van JDF Property

Hi Matt,

I'm sorry to see this review has been written.

It seems that our house didn't suit your needs in the end to which we refunded your stay, however Its surprising to see this review!

The property is Victorian and as such has hard wood floors, We had an inspection of the property prior to your check in with our maintenance team and found no issue with the property and certainly no security issues. All of our properties are secured with CCTV and double locking front doors to give guests extra peace of mind.

All of our guests are of course entitled to their opinions of our properties and their stays, they are usually glowing so we are surprised to see a review like this come through, thank you for sharing this. We will use the opportunity to speak with Booking . com also as they confirmed there was no fault with the property.

Beoordeeld met 5 van de 5 sterren

So glad we signed up with JDF.

At first we didn’t get it (their M.O.). But we’re so pleased that we did sign up with JDF. They simply sort everything out for us, and almost our only involvement is to note the payment into our bank account every month (a huge improvement on the way we operated before). And not only do they care for our properties, but they even keep the neighbours happy too. That’s quite something. We’ve recommended JDF to other Landlords, and are keen do so again, whenever we can. These people are serious professionals.

20 november 2021
Review zonder uitnodiging
Logo JDF Property

Antwoord van JDF Property

Thanks for taking the time to leave your thoughts Adam.

I do appreciate the kind words and it helps us to continue to offer a great service.

Beoordeeld met 5 van de 5 sterren

JDF is the best in the business

i have know Jordan and the team at JDF a very long time, both personally and professionally.
the properties are kept in top condition and the communication between the property owner, JDF and the guest are seamless. i would have no hesitation in recommending JDF to either perspective guests or potential landlords looking to make the most out of their property.

18 oktober 2022
Review zonder uitnodiging
Logo JDF Property

Antwoord van JDF Property

Thanks for your kind words Adam,

They help us to continue offering a great service!

Beoordeeld met 5 van de 5 sterren

SA Managment of our properties - highly recommended

Have been using Jordan and the team for nearly 2 years now and have always been super impressed with the proffesionalism, on time payments, bookings and just overall ease as a landlord using their services. Bookings have been great and more than we had with a previous managment company, payments and data is shared same time on time every month. Very happy, have other properties with them now and more being given to them in the coming 6 months. Highly recommended.

18 november 2021
Review zonder uitnodiging
Logo JDF Property

Antwoord van JDF Property

Thanks Steve for taking the time to share your thoughts, Really happy to see you are enjoying the service we offer.

Beoordeeld met 5 van de 5 sterren

Excellent upkeep and prompt service

JDF property have been managing our property for over a year and have been doing an excellent job. Everytime I visit the property it is in top notch condition and any info requested from Jordan is provided in minutes. Very impressive.

28 april 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I can’t praises Jordan and his team…

I can’t praises Jordan and his team highly enough. They have looked after our property for 8 months and we have had no issues whatsoever. Jordan is always on hand to answer any questions quickly and efficiently, and is always able to make himself available if required. We tenanted the property for 4 years privately but this model of renting our property has proved to be much less hassle and offered greater peace of mind as we live out of area. Highly recommend!

27 april 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great communication and service!

I switched from a different management company to this one, and I can say these guys definitely provide a better service! Communication is great and they are always available to answer any questions you may have. Highly recommended!

6 april 2022
Review zonder uitnodiging

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