Fantastic gym! It has the BEST classes on, great new equipment and the staff are fab, especially Jenny who puts her all into every class she delivers, by far the best classes I’ve done in any gym! Gre... Toon meer
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Lees wat reviewers zeggen
All round excellent gym the facilities and equipment is brilliant , staff are also really friendly and if you have any questions or problems they will give you the help that you need.
I have always liked JD and have been a member in the past. I recently joined again due to the selection of classes however after my recent body pump class I was reminded why I left. The class was do... Toon meer
Bedrijf heeft geantwoord
Could benefit having someone walk around and actively try to stop people leaving areas a mess, or even working out dangerously and maybe punish the repeat offenders. Has benefitted recently by addin... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over JD Gyms - Sunderland
Geschreven door het bedrijf
Contactgegevens
Trimdon Street Retail Park, SR4 6AA, Sunderland, England, Verenigd Koninkrijk
- 1917319829
4,4
Uitstekend
317 reviews
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Excellent gym
Excellent facilities, friendly people and lots of machinery and also a sauna
26 juli 2023
Antwoord van JD Gyms - Sunderland
Hi there, thank you for leaving us a review, we are thrilled to see the 5 stars ⭐
The JD Gyms Team 💚
Good stuff!
Very well thought through workout. Timely advice from knowledgeable and polite instructor. Very happy!
22 juli 2023
Antwoord van JD Gyms - Sunderland
Hi, thanks for the 5 star review!
Glad to hear that you are enjoying the gym, keep up the great work 👍
The JD Gyms Team 💚
Staff very friendly and helpful gym is…
Staff very friendly and helpful gym is nipping clean 👌
20 juli 2023
Antwoord van JD Gyms - Sunderland
Hi there, thank you for leaving us a review, we are thrilled to see the 5 stars ⭐
The JD Gyms Team 💚
Really helpful with our rejoin
Really helpful with our rejoin
Explained how everything works with direct debit and entering gym
7 juli 2023
Antwoord van JD Gyms - Sunderland
Hello, thanks for the review!
It's great to hear you're enjoying your fitness journey with JD Gyms 💪💚
the gym is great but the locker room…
the gym is great but the locker room smell is always awful
10 juli 2023
Antwoord van JD Gyms - Sunderland
Hello, thank you for taking some time to leave us a review!
We're always keen to find out what our members think, so if you'd like to pass on your comments or any suggestions you may have, please send an email to the Manager on sunderland@jdgyms.co.uk
The JD Gyms Team 💚
I like the gym
I like the gym, I like the equipment. I like the amount of free weights and mirrors. My only gripe is through laziness really, but the machines are scattered all over the place. There's no form to how they're placed. A map would be handy for newcomers, instead of looking like a melt on a treasure hunt. I'm glad the first month was only a tenner.
30 juni 2023
Antwoord van JD Gyms - Sunderland
Hello, thank you for taking some time to leave us a review!
We're always keen to find out what our members think, so if you'd like to pass on your comments or any suggestions you may have, please send an email to the Manager on sunderland@jdgyms.co.uk
The JD Gyms Team 💚
Such a nice environment
Such a nice environment there. Everyone is super helpful. Plenty of machines and weights and the sauna is my fave after a work out
2 juli 2023
Antwoord van JD Gyms - Sunderland
Hi, thanks for the 5 star review!
Glad to hear that you are enjoying the gym, keep up the great work 👍
The JD Gyms Team 💚
1st time ever
My first time going to a gym ,would of been nice if there was a member of staff there to help ,didn't see a single member of staff my whole visit ,I had to ring a friend who's a member to drive down and show me what to do,lovely clean gym plenty to do
2 juli 2023
Antwoord van JD Gyms - Sunderland
Thank you for leaving us a review. If you wish for an induction to the gym, you can arrange this with the team directly. Please feel free to drop an email to the gym or give them a call and a member of the team will be in touch. All contact information can be found on our website. The JD Gyms Team 💚
Antwoord van JD Gyms - Sunderland
Hi there, thank you for leaving us a review, we are thrilled to see the 5 stars ⭐
The JD Gyms Team 💚
Changing room has a rotten smell every…
Changing room has a rotten smell every day you walk in. The same unearthly smell will not be continuing on with a membership long term. Absolutely horrific.
16 juni 2023
Antwoord van JD Gyms - Sunderland
Hello, thank you for taking some time to leave us a review!
Staff do undertake regular checks, however if you have any concerns about the facilities in club, please notify staff on site as soon as you can.
The JD Gyms Team 💚
Very good 24 hour gym.
Varied equipment and a clean environment. Local and 24 hours access too.
16 juni 2023
Antwoord van JD Gyms - Sunderland
Hi there, thank you for leaving us a review, we are thrilled to see the 5 stars ⭐
The JD Gyms Team 💚
always crowded and small facility when…
always crowded and small facility when compared to the number of people coming there
5 juni 2023
Antwoord van JD Gyms - Sunderland
Hi there
Many thanks for your review. We will take your comments on board and use the feedback to help us improve our service in the future.
Best wishes
The JD Gyms Team 💚
Great staff plenty of equipment loads…
Great staff plenty of equipment loads of space
Great value for money
Definitely recommend
25 mei 2023
Antwoord van JD Gyms - Sunderland
Hi there
Wow, we're so pleased to hear you love our gym as much as we do! Thanks for the 5 star review and comments. It's really made our day 😀
Best Wishes, The JD Gyms Team 💚
So far so good!
Good value. Easy to join. Easy to use.
I haven't used a gym in years, and the atmosphere of most gyms I have used previously has been pretty toxic to say the least. The JD Gym in Sunderland by contrast is welcoming and relaxed.
21 mei 2023
Antwoord van JD Gyms - Sunderland
Hi there
Wow, we're so pleased to hear you love our gym as much as we do! Thanks for the review and comments. It's really made our day 😀
Best Wishes, The JD Gyms Team 💚
I haven't received a code for the front…
I haven't received a code for the front door and I get anxiety asking people so it's a bit inconvenient sorry for the rating.
8 mei 2023
Antwoord van JD Gyms - Sunderland
Hi there
We are sorry to hear this. Please download the JD Gyms APP and login. You will then be able to gain access using the QR code every time you visit.
Best wishes
The JD Gyms Team
Antwoord van JD Gyms - Sunderland
Hi there
Wow! Thanks for the 5 star review and comments. It's really made our day 😀
Best Wishes,
The JD Gyms Team 💚
Bathroom/ Changing area Stinks
The ambiance great. Équipement well stocked. Changing area stinks.
30 april 2023
Antwoord van JD Gyms - Sunderland
Hi there
Many thanks for your review. We will take your comments on board and use the feedback to help us improve our service in the future.
Best wishes
The JD Gyms Team 💚
Love it 🧡
Love it 🧡
Staff are kind, friendly always willing to help!
It's super clean and has a fabulous vibe from the minute you walk in till the minute you leave.
1 mei 2023
Antwoord van JD Gyms - Sunderland
Hi there
Wow! Thanks for the 5 star review and comments. It's really made our day 😀
Best Wishes,
The JD Gyms Team 💚
Initial experience as a newbie entering…
Initial experience as a newbie entering the gym not very good. There was no greeting even though I quite clearly didn’t have a clue what I was doing or where I was going. I had to approach the staff asking where I could purchase a lock for the lockers I was pointed towards a machine. I had such a carry on with the machine, I was there ages and again no one offered any help. I was nervous going into a new gym as it was and felt like a right tatie! Then I had to ask where the ladies changing rooms were, the man on the desk kindly stopped his chat with the girl on the desk and told me where to go. If I was a retail eye and scores were on the door this experience would be pretty bleak. It’s just sheer will power that’s going to force my return there 🤦🏻♀️ Im also a member of another local gym, slightly further afield, and I’ve got to say their approach so far has been much more community feel. I’m so disappointed as I really wanted this to be great! The equipment and decor of the place is lovely though.
4 mei 2023
Antwoord van JD Gyms - Sunderland
Hi there
Thanks for taking the time to leave us some feedback.
It's not good to hear that you didn't feel particularly welcomed by our team. We'll certainly raise this with the Sunderland Manager!
Hopefully you're next visit will be much more positive.
Best wishes
The JD Gyms Team
I had a good outing with nice…
I had a good outing with nice facilities, however there's no staff to guide or take me on an induction session for the first day ,considering the best equipment to be used for a particular training to achieve a desired result I wish to get at the end. Another thing,can I use my access together with my partner at the same time?
5 mei 2023
Antwoord van JD Gyms - Sunderland
Hi there
Thank you for leaving us a review, we love to see the 4 stars!
If you wish for an induction to the gym, you can arrange this with the team directly. Please feel free to drop an email to the gym or give them a call and a member of the team will be in touch. All contact information can be found on our website.
As long as you both have your own active memberships, you can use the gym together any time.
Best wishes
The JD Gyms Team 💚
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