I would have to say the biggest issue with Jenoss is the shipping to be honest I was that frustrated I was going to get in touch with my bank and raise a dispute. If you pay for extra shipping you a... Toon meer
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Lees wat reviewers zeggen
Thank you for making sure that I received my purchase. A stand up company. I would only ask that you find a more reliable distributor. Waiting 3 months is a bit too long to wait for a purchase. Thank... Toon meer
While there may not be a wallet that is perfect for everyone, after trying several other “minimalistic” brands, I finally found this one which seems to work best for me. It comes beautifully... Toon meer
Bedrijf heeft geantwoord
Everything was great besides the beeping on my tracking card doesn’t work, however support is helping me to get a free new one so everything besides the card was great.
Bedrijf heeft geantwoord
3,4
Gemiddeld
31 reviews
Geen gegevens bekend over review-uitnodigingen
Dit bedrijf heeft hun klanten niet uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 33% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
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Product meets my expectation especily…
Product meets my expectation especily manteic closing part and cash store.
Delivery was slow and communication could be improved!
25 maart 2025
Don't order from them
Placed my order.after 2 weeks i I contacted customer service. It was at that time I was told the wallet I ordered was out of stock. They did offer a different wallet in it's place. It's supposed to arrive in a few days
25 maart 2025
I am very dissatisfied because I have…
I am very dissatisfied because I have not received the product. I emailed you to ask, but you did not reply. I am very sorry for choosing to buy from you.
25 maart 2025
Esqueceram de enviar a compra
Esqueceram de enviar a compra. Até hj não recebi a carteira. Já faz mais de um mês. Se eu não tivesse reclamado várias vezes talvez nem tivessem despachado o produto.
25 maart 2025
Never got the wallet
Never got the wallet, it has been 2 months since I made the purchase, worst customer experience ever
10 maart 2025
Error with order but ok
They are okay and legit, was unfortunate and they made a shipping error with my order but they refunded my order quickly.
29 maart 2025
Review zonder uitnodiging
Still waiting...
Ordered a wallet bundle on Feb 21, a week later they email to say the wallet is out of stock and if a different one was fine, I say okay. Mar 10 I get my package of half of my bundle, NO wallet. Today is Mar 17, nearly a month later and I still have no wallet and customer service through emails is a joke. This was meant for a birthday present which has long passed now thanks a lot.
17 maart 2025
Review zonder uitnodiging
Antwoord van Jenoss
Hello Mallory,
I'm very sorry for your bad experience. As mentioned earlier, your gift has already been delivered, but your wallet has not yet arrived. We are actively working with the shipping carrier to resolve this issue.
To make things right, we’d like to offer you two options, and we kindly hope for your understanding in removing the 1-star review:
1. We will send you a new order along with a free Manda wallet as a gift.
2. We will provide a full refund for your order.
Please reach out to us via email so we can assist you in the best way possible.
Thank you for your patience and understanding!
Very slow service
The item was ordered on the 13th of February.
The estimated time of delivery is one month after the order, and not 7- to 15 days, as stated in the order receipt!
This has to be improved if the seller wants his business to thrive. Consistency and credibility are of paramount importance!
26 februari 2025
Antwoord van Jenoss
Hello Nikolaos,
I’m very sorry for your bad experience. As mentioned in the email, your order has now arrived at the post office, so please kindly pick it up.
Regarding the delayed delivery, this was an issue from the shipping carrier, and we have done our best to resolve it. I sincerely apologize for this inconvenience.
If, after picking up your order, you are still not satisfied with your experience, we will be happy to offer you a refund. We would also appreciate it if you could consider removing the 1-star review.
Thank you for your understanding!
Pocket Friendly Wallet
Delivered in less than one week. This Wallet is well made a real High Quality product
27 januari 2025
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