Do not buy! Hours spent on customer service cause it wouldn't work. Multiple times it would drop off data or not work. Customer service was useless in helping. They walk through the same 4 steps... Toon meer
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Lees wat reviewers zeggen
DO NOT BUY! I ordered two cards through a third‑party and was not made aware that JetSim will not activate without the third‑party order number. This practice feels like a tracking & marketing racket,... Toon meer
After extending my stay out of country, I found myself in need of a new esim once my initial one expired. I was able to purchase and activate my new Jetsim over a trusted wifi connection + vpn, and... Toon meer
Kilka razy miałem okazję korzystać,plan standard,wszystko było oki,nie zawodziło mnie,jestem na tak i będę korzystać ponownie 👍
Bedrijfsgegevens
Geschreven door het bedrijf
JetSim delivers fast, reliable global eSIM solutions for travelers and remote workers. With 1-minute setup, keep your existing SIM and enjoy secure internet access in 200+ countries. No hidden fees, no roaming charges – just seamless connectivity wherever you go.
Contactgegevens
London, Verenigd Koninkrijk
- simservices63@gmail.com
- jetsim.app
3,3
Gemiddeld
52 reviews
Vraagt klanten om een review
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Heeft nog niet op negatieve reviews gereageerd
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Such bad app i paid 42$ something &…
Such bad app i paid 42$ something & it’s not working at all i wish i didn’t pay that much
8 februari 2025
Antwoord van JetSim
Hi! We’re sorry to hear about your experience and would like to resolve this as soon as possible. Our support team has already reached out to you via email. Please check your inbox and reply at your earliest convenience so we can assist you.
Antwoord van JetSim
Hi! Great to hear 🔥 Let us know if you ever need help on your future trips. Enjoy staying connected!
The worst company ever
The worst company ever. I bought the unlimited plan but its not working. I contacted the support, everything was correct on the settings but there is no internet connection. They never give me my money back.
17 januari 2025
Review zonder uitnodiging
Antwoord van JetSim
Hi! We're so sorry to hear about your experience. We want to make this right for you as quickly as possible. Could you please send us an email at support@jetsim.app? Kindly include a link to this review so we can locate your case and fully understand the situation. We're here to help and will do our best to sort this out for you promptly🩵
Good speed of internet
7 januari 2025
Antwoord van JetSim
Hi there! Great to know the speed was on point for you. Thanks for the support 💫
It’s not working and my money is done…
It’s not working and my money is done for nothing
10 januari 2025
Antwoord van JetSim
Hi! Sorry to hear you're having trouble. We just sent you an email to help figure this out. Please check your inbox, or you can also reach us at support@jetsim.com or through the support widget on our website. We’ll do our best to get this sorted for you!
I highly recommend it
I am in France, where I am currently, and I bought the internet for the first time and it works very well, I am satisfied.
2 januari 2025
Antwoord van JetSim
Hi! We’re so happy you’re enjoying the service! Hope everything continues to run smoothly while you’re in France ✨
it locked my phone
1 januari 2025
Antwoord van JetSim
Hi! We’re really sorry to hear about this, and we’d love to get it sorted out for you. We’ve already reached out to you by email, so please check your inbox when you get a chance. If you didn’t receive anything, you can also contact us through the support widget on our website or email us at support@jetsim.com – we’re here to help! 🙏
If you hate you're life and want your…
If you hate you're life and want your brain to get melted with customer service choose jetsim , I choose the plan for a 7 days on the 5th day which was a Saturday my data completely stopped working, like a normal human being I emailed they're support which recommended me to turn the data on and off like I wasn't already did that , then the Elon musk that work at Jetsim kept me with no help for 2 days untill Monday when my plan ended and said to me I have to get a new one because it finished....I would recommend to go to a gas station or a use a pager it would be faster then they're actually eSim or even better send a fkin pigeon with a letter to they're customer suport so they can fix you're problem befor the plan ends , useless you'll get better signal if you go in a cave and have an old Motorola phone
19 december 2024
Review zonder uitnodiging
Antwoord van JetSim
Hello! Sorry to hear you had a frustrating experience. We always do our best to be as responsive as possible and made sure to reply to every email you sent the same day. We also issued a full refund. If you ever need anything else, just let us know. We are always happy to help 🙂
Stranded with no data
So much confusion when activating the sim. I’ve used many other eSIM providers and I simply scan the qr code and activation is sorted. With this one, I scanned the qr code and then was stranded in another country with no data for a while. Thanks JetSim
7 december 2024
Antwoord van JetSim
Hi! We’re so sorry to hear about this, and we totally understand how frustrating it must have been 😔 Please contact us at support@jetsim.com or reach out through the support widget on our website. We’ll do everything we can to sort this out for you quickly. Your connection matters to us, and we’re here to help!
Antwoord van JetSim
Hi there! So glad to hear you liked it! We can’t wait to be part of your next adventure. Safe travels 🌍
Amazing connection everywhere
6 december 2024
Antwoord van JetSim
Thank you so much! We’re glad JetSim worked perfectly for your adventures. Stay connected and enjoy every trip ahead 🌟
No real conection
4 december 2024
Antwoord van JetSim
Oh no, that doesn’t sound right! Please get in touch with us at support@jetsim.com or through the widget on our website so we can check what went wrong and make things right for you 😊
Very good app and no complications paid…
Very good app and no complications paid and start using it is worthy
4 december 2024
Antwoord van JetSim
Hi! We’re so happy JetSim has been a great fit for you. Thanks for the positive review!
Antwoord van JetSim
Hi! It’s great to hear everything was fast and easy. Thanks for trusting JetSim to keep you connected. Safe travels ✈️😊
It didn’t work and I was not able to…
It didn’t work and I was not able to use the esim at all. I wrote to the company but heard nothing back.
3 december 2024
Antwoord van JetSim
Hi there, we're so sorry to hear about your experience. We’ve tried looking for your request but couldn’t locate it in our system. Could you please reach out to us again at support@jetsim.com or use the contact widget on our website? We’ll make it a priority to assist you and ensure everything gets sorted out quickly. Thanks for your patience – we’re here to help!
It doesn’t work
7 december 2024
Antwoord van JetSim
Hi there, we’re so sorry to hear this! We’d love to help resolve the issue as quickly as possible. Could you please reach out to us at support@jetsim.com or use the support widget on our website? Our team is ready to assist and make things right for you. Looking forward to hearing from you soon!
Muy útil durante mi viaje a Dubai
Muy útil durante mi viaje a Dubai, muchas gracias por su asistencia
21 november 2024
Antwoord van JetSim
¡Hola! ¡Gracias por compartir tu experiencia en Dubai! Nos alegra muchísimo haber podido ayudarte durante tu viaje. ¡Esperamos verte en tu próxima aventura! ✨
Unlimited data 15 days
First 2 days internet was awesome (used about 30GB), but after two days internet just stoped working. Tried everything, but without results. Dont recomend!
16 november 2024
Antwoord van JetSim
Hi! We're really sorry about what happened after those first two amazing days. Please drop us a line at support@jetsim.com or through our website chat and we'll get you a new eSIM right away. Thanks for bringing this to our attention ⭐️
I paid for ESIM and I have never used…
I paid for ESIM and I have never used it. It never installed and no one offered any assistance. Poor service
17 november 2024
Antwoord van JetSim
Hi! We're really sorry you haven't been able to use your eSIM. Let us help make this right – just contact our support team at support@jetsim.com or via our website chat. We'll sort this out immediately with either setup help or a refund. Thanks for letting us know ⭐️
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