Do not buy! Hours spent on customer service cause it wouldn't work. Multiple times it would drop off data or not work. Customer service was useless in helping. They walk through the same 4 steps... Toon meer
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Lees wat reviewers zeggen
DO NOT BUY! I ordered two cards through a third‑party and was not made aware that JetSim will not activate without the third‑party order number. This practice feels like a tracking & marketing racket,... Toon meer
After extending my stay out of country, I found myself in need of a new esim once my initial one expired. I was able to purchase and activate my new Jetsim over a trusted wifi connection + vpn, and... Toon meer
Kilka razy miałem okazję korzystać,plan standard,wszystko było oki,nie zawodziło mnie,jestem na tak i będę korzystać ponownie 👍
Bedrijfsgegevens
Geschreven door het bedrijf
JetSim delivers fast, reliable global eSIM solutions for travelers and remote workers. With 1-minute setup, keep your existing SIM and enjoy secure internet access in 200+ countries. No hidden fees, no roaming charges – just seamless connectivity wherever you go.
Contactgegevens
London, Verenigd Koninkrijk
- simservices63@gmail.com
- jetsim.app
3,3
Gemiddeld
52 reviews
Vraagt klanten om een review
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Antwoord van JetSim
Hi! We're really sorry you had this experience! Your refund is already processed and on its way (it can take up to 14 days to reach your account, depending on your bank). If you need any updates, just drop us a line at support@jetsim.com or use our website chat – we're here to help! Thank you so much for your patience 🤝
You are not helpful
You are not helpful, and technically cheating your customers, you should made it verh clear before buying your product explain that it is not suitable for all models, and to specify clearly which model is suit for,
Even though I wrote to you explaining the above to either refund the money or to give me other options but instead you kept silence.
You loose your reputation like this and I will put my review on the media to alert the people.
13 november 2024
Antwoord van JetSim
Hi! Thank you so much for taking the time to share this feedback. We're really sorry for this experience and would love to make it right. You're absolutely right about clearer compatibility info. Drop us a line at support@jetsim.com or use the chat widget on our website, and we'll process your refund immediately. Thank you for helping us improve! 🤝
Antwoord van JetSim
Hi! The Android app is still in our future plans, but here's the good news – you can still buy and activate your travel data directly at jetsim.app. Simple setup and our team is here to guide you every step of the way 🌟
DATA USED BEFORE LEAVING
I purchased a plan on Nov. 16 and received a notification on the 17th that the data was all used up and offered me to buy another plan. I had not even left on my trip. How is this possible? I tried to contact support to find out what I did wrong and no answer.
16 november 2024
Review zonder uitnodiging
Antwoord van JetSim
Hi! We're really sorry about what happened with your plan. This was a technical issue on our end that has since been fixed. Thank you for bringing this to our attention, and we apologize for the confusion and frustration 💙
I couldn’t use the sim at all it was…
I couldn’t use the sim at all it was useless for me . I want refund but dint know how to get it
10 november 2024
Antwoord van JetSim
Hi! We're here to help! Your eSIM is available for installation, and our support team can guide you through the setup process or help with a refund if you'd prefer. Just reach out to us 💙
So far so good
So far so good, but not had a chance to connect to data out and about. I’ll reserve judgement!
17 november 2024
Antwoord van JetSim
Hi! Thanks for sharing your first impressions. Just remember to activate data roaming once you arrive. Have a great trip!
can't get my esim card even though it…
can't get my esim card even though it is compatible with my device.
14 november 2024
Antwoord van JetSim
Hello! Sorry to hear you’re having trouble getting your eSIM up and running – it should definitely be smoother than this!
Our support team is ready to dive in and help. Just reach out to us through the chat widget on our website, or drop an email at support@jetsim.com. Once we hear from you, we’ll get you set up ASAP. Thanks for your patience, we’ll make sure you’re connected in no time ✈️
Could not install eSiM card
Could not install eSiM card. The instructions did not match the settings in my phone.
11 november 2024
Antwoord van JetSim
Hi! We’re really sorry to hear about your experience – staying connected should be simple, and we know how frustrating it is when things don’t go as planned. It sounds like there may have been a compatibility issue with your device, which can happen occasionally with certain models. We’ve already processed a refund. If there’s anything else we can do to assist or troubleshoot, we’re just a message away. Our support team is here for you 24/7 at support@jetsim.com 😊
Your QR is not working
Your QR is not working. You don't have an app for android phones. You don't answer your emails. I am going to cancel the payment. Maybe you are a scamer.
10 november 2024
Antwoord van JetSim
Hi there! We’re really sorry to hear about the issues you ran into. It looks like your phone might not be compatible with eSIM technology. You can always find a list of supported devices on our website, and we recommend checking it before making a purchase.
We’ve already processed your refund, so it should be with you soon. If you have any other questions, please feel free to reach out – we’re here to help 🙂
I purchased an online data
I purchased an online data , then i i cancelled my flight.
Thanks to the cooperation of the team to make the refund easy and smooth.
1 november 2024
Antwoord van JetSim
Hi there! Thank you for sharing 😊 We're glad we could make the refund process smooth and hassle-free, even with the change in your travel plans. If you ever need data again for future trips, we’ll be here to help you stay connected. Safe travels ahead!
Jetsim.app Scam
Scam, Providing completly other thing. That they are saying
15 augustus 2024
Review zonder uitnodiging
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