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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

BUYERS BE WHARE I Placed my order over 8 business days ago An it still has not shipped i have emailed this company an got no answer from them now I have to cancal my debit card an file a fra... Toon meer

Beoordeeld met 2 van de 5 sterren

So great way to get someone to spend they money but a total waste of time I have spent over 350 bucks and I have got a total of 14 bucks in all like what a shame you do this to people to wax and bath... Toon meer

Beoordeeld met 2 van de 5 sterren

I have bought several candles as gifts for family and not once has any of them had over a $2 bill. The candles have nice scents and the jars are wonderful to reuse. Those are the only two things I can... Toon meer

Beoordeeld met 1 van de 5 sterren

I made an order from this place for my birthday present to me. They took my payment and I waited for th 5 to 7 business days, was suppose to arrive to me on March 30 Never received anything, not at my... Toon meer

Bedrijfsgegevens

  1. Kaarsenwinkel
  2. Cadeauwinkel

Informatie afkomstig van verschillende externe bronnen

For lovely-smelling candles with jewelry inside, visit Jewelry Candles! We have a huge selection of 2-in-1 gifts to surprise and delight you. Shop now!


Contactgegevens

1,6

Zeer slecht

TrustScore 1.5 uit 5

50 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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1,6

Alle reviews

(50)

14 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 1 van de 5 sterren

It really is zero rates I did the same…

It really is zero rates I did the same thing I bought six of them and each one of them had two dollars in it. That doesn’t make sense for them to take all that money from people but that’s all right like they say what goes around comes around. What I mean about that company will go broke some day maybe not but it will

20 december 2023
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

This place is a scam for sure I placed…

This place is a scam for sure I placed 2 orders with $2 bill inside and a half dollar. All these reviews are accurate they lie to get you to buy over priced items they are really getting a bad reputation in which they obviously don't care about. This is why we should always read the reviews first. Terrible company and I would never recommend.

2 februari 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

I placed about 4 orders with this…

I placed about 4 orders with this company and then stole lots of money off my charge card and never refunded me back yet . I got the smallest about of money in a exspend bath both I got $2.50 from a bath bomb that was $30. Dollars. They lie to you and don’t treat you nice ether. I’m still waiting for my full refund , I ordered this items last June and I’m still waiting for my full refunds.

12 december 2023
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

I ordered the birthday candle for my…

I ordered the birthday candle for my daughter with apple pie scent. There was no smell at all . My daughter waited patiently for the candle to burn. She thought she got something good because the packet was bulky. She only got a $2 bill. I'm disappointed because of the price they could have put 2 dollars bills in it

21 oktober 2023
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

i wont be ordering from this place…

i wont be ordering from this place again
i had bought my mom sister and myself a candle and in each and every one there is only a $2 bill and i had gotten the bahama mama, fresh linen and the sugar cookie and they just smell like they are burning and it doesnt have any other smell to it. i had ordered from here before 2 times and each time it was only a $2 in both of them and i wish i could get my money back but the refund policy isnt able to be used

3 mei 2023
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

No Way to Redeem Bitcoin Candles

They give an instruction sheet for the redemption of Bitcoin, but the instructions do not match their website. No response from the contact form. I should not have to work this hard for customer service. Fun idea, but since they don't seem to honor the Bitcoin redemption, it is really just a candle. Just another scam.

18 april 2023
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Received a Birthday Candle with NO PAYOUT

Received a Birthday Crypto (Bitcoin) Candle for my birthday. I've contacted them SEVERAL times since end of December 2021 regarding the "payout" to cash in the "coin." NO RESPONSE, NO PAYOUT, NOTHING in over 1 year.

It's a gimmick to get people to waste their hard earned money on a extremely overpriced candle with no payout whatsoever.

20 december 2021
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

So Difficult to Deal With

My boyfriend ordered me a candle in December of 2021 and I still haven’t gotten them yet. I emailed them first but didn’t hear anything for a week or so. Then my boyfriend tells me he emailed them as well but never got a response.
When I finally called to ask about the candle, they did the usually and asked for my shipping address. Everything was correct except for the zip code. I was told that the package was being shipped back to their warehouse (remember this), and that they just needed to receive it to process a refund or they can send it back to me with the correct address. I asked to leave it as is so I can think and talk about it with my boyfriend over the weekend.

Monday comes along and I decided to call them again asking for a refund. Cue the walkthrough address talk and options I can choose from. Of courses I tell the representative I want a refund. Then I proceeded to ask about the package itself. UPSP says it’s in route to be delivered on December 29, 2021 but why was it saying it was being shipped to their warehouse instead? Their answer?
“Oh, I just clicked on the link and yes it does say it’s being delivered as of December 29.”

I’m thinking, “Okay that’s fine people make mistakes and forget to double check things”. Then ask for clarification about the address because my boyfriend said just copied and pasted the address I sent him. I had already gone through my text messages to ensure i sent the right address right before calling JewerlyCandles.com. I am told that the shipping addresses are printed out electronically. Again I just wanted clarification. I was then told to called USPS to have them either redirect my package to me or their warehouse for a refund so that’s just what I did.

I called USPS right afterwards but since it’s a holiday, there’s no representatives I can speak with.

All in all, I felt that rather JewerlyCandles helping me deal with my package issue, I was just given information if I asked for it. I didn’t feel like they cared or empathize with me about the difficulties of dealing with the incorrect address on a package. I was interrupted a few times before I could even ask if there were any other options rather than the two given ones.

I no longer want the candle because I don’t want to be reminded of how difficult it was to deal with them. I am to the point of just asking for a refund so they can deal with the package themselves since it will no longer be mines.

17 januari 2022
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Possible scam. They never let you redeem voucher in your candle.

Wife bought the cryptocandle. Comes with a voucher to redeem actual cryptocurrency. Sent out form to redeem weeks ago with no acknowledgement. Followed up about a week ago and nothing. Just sent out another email. Will ask the wifey to do a chargeback next. Cool concept and was going to get some for friends but I think this may be a scam.

9 maart 2021
Review zonder uitnodiging

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