Jianhui London (online store) Reviews 

502
TrustScore 4.5 uit 5

4,7

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Beoordeeld met 5 van de 5 sterren

I'm in love with my purchase - I think Jianhui is extraordinary, finds beauty in things other would discard and creates amazing objects we can all wear and enjoy. Life is too short to be boring, so wh... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Each time I receive a parcel from Jianhui I’m surprised yet again how much more beautiful the jewelry is in real life. Even at the peak of his flash sale, Jianhui suggested and carried out the modific... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

Still can’t believe how fast Jianhui ships from the UK to San Francisco! That continues to be great. As far as the necklaces I purchased, though the design was ingenious, the actual worksmanship was... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

What a brilliant shop with wonderful staff. I’ve just received my parcel containing Jianhui’s unique and exceptional jewellery and I’m over the moon. A huge thank you from Switzerland.

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Sieradenontwerper
  2. Namaaksieraden winkel

Geschreven door het bedrijf

FROM HIS FIRST PIECE , made from broken vintage items found at London’s Portobello Market, Jianhui has been creating versatile sustainable fashion from recycled and upcycled materials for almost two decades. His hand crafted wearable art is loved not only by style icons such as Iris Apfel and celebrities like Lily Tomlin, Dame Prue Leith but also prestigious art museums such as MoMa, Museum of Contemporary Art in Chicago and Museum of Art and Design in NYC runs a special exhibition for Jianhui’s sustainable designs on Earth Day every year. Sustainability is not a trend, but a mission to use resources well and help make our planet greener. This belief is central to everything he does, with his recycled leather collection winning a sustainability award at the NY Now show and his ‘Aqua’ collection being made entirely by hand from recycled plastic bottles and newspapers. Jianhui’s designs and the way he recycles materials have been used as examples in Smithsonian’s text book about climate and sustainability for its worldwide youth education. Jianhui has also been invited for a talk at the Climate School of Columbia University during the Climate Week in 2023. And above all, his designs are flamboyant, playful and simply JUST BEAUTIFUL.


Contactgegevens

4,7

Uitstekend

TrustScore 4.5 uit 5

502 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,7

Alle reviews

(502)

168 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

First class artist and extraordinary human being. This artist is the most creative one I…

This artist is the most creative one I know. His pieces are not only beautiful but wearable and light. There is something so beautiful, so close to the beauty and splendor of nature. that I love all his work. Besides his amazing pieces, his appreciation on how they look on women who wear them, this artist is an honest responsible human being. I don’t know how to use the internet very well, and I thought I had bought only one piece. But no, I had clicked twice. He noticed my error, wrote immediately, asked if I meant to buy two of the same art, I realized my error, I wrote to him admitting my error, he cancelled the second order, kept in touch until my money had been returned to my bank. This gentleman is not only a first class artist but he is also a very honest decent trustworthy person. He has my appreciation, my gratitude, and my heart. ❤️

8 april 2026
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Antwoord van Jianhui London (online store)

Dear Ms. Sanchez

Millions of thanks for your review! It means a lot to me. You are a very kind lady!

I'm so happy to hear that you love our designs and enjoyed our service!

We always try to give our customers the best experience we could and make online shopping a more personal experience as you do shopping at a physical store. Your appreciation means a lot to us.

Many thanks again and we look forward to hearing from you in the near future.

Take care and Have a great summer!

Jianhui

Jianhui London
www.jianhui.london
Instagram: JianhuiLondon
Facebook: Jianhui London

Beoordeeld met 5 van de 5 sterren

Perfect gift for my bestie

Perfect gift for my bestie. Will order more for the rest of the crew during the upcoming political season.
VOTE PEOPLE!!!

5 juni 2026
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Antwoord van Jianhui London (online store)

Dear Heidi

Millions of thanks for your review!

We're so happy to hear that it's a perfect gift!

We look forward to hearing from you before the election and we wish you and your friends good luck!

Take care and Have a great summer!

Jianhui

Jianhui London
www.jianhui.london
Instagram: JianhuiLondon
Facebook: Jianhui London

Beoordeeld met 5 van de 5 sterren

Wardrobe boost

I am always surprised when the items arrive, as they look even better than in the pictures. And delivery is amazingly fast!

10 juni 2026
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Antwoord van Jianhui London (online store)

Dear Maureen

Millions of thanks for shopping with us regularly! Your support means a lot to us!

SO happy to know that the designs look even better than in the pictures! What a wonderful compliment!

I'm also very happy to know that the delivery was fast.

We look forward to hearing from you in the near future.

Take care and Have a great summer!

Jianhui

Jianhui London
www.jianhui.london
Instagram: JianhuiLondon
Facebook: Jianhui London

Beoordeeld met 5 van de 5 sterren

Always delighted

9 juni 2026
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Antwoord van Jianhui London (online store)

Dear Ms Gollehon

Millions of thanks for shopping with us regularly! Your support means a lot to us! Apologies for the delayed response to your review.

We're very happy to know that you always enjoy our designs!

We look forward to hearing from you in the near future.

Take care and Have a great summer!

Jianhui

Jianhui London
www.jianhui.london
Instagram: JianhuiLondon
Facebook: Jianhui London

Beoordeeld met 5 van de 5 sterren

As usual, all good!

As usual, delivery was prompt, and the necklace is pretty and fun!

9 juni 2026
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Antwoord van Jianhui London (online store)

Dear Lynne

Millions of thanks for your review and Apologies for the delayed response.

We're very happy to know that you always enjoy our designs!

We look forward to hearing from you in the near future.

Take care and Have a great summer!

Jianhui

Jianhui London
www.jianhui.london
Instagram: JianhuiLondon
Facebook: Jianhui London

Beoordeeld met 5 van de 5 sterren

always great!

9 juni 2026
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Antwoord van Jianhui London (online store)

Dear Ms Baxter

Millions of thanks for shopping with us regularly and your review. Apologies for the delayed response.

We're very happy to know that you always enjoy our designs!

We look forward to hearing from you in the near future.

Take care and Have a great summer!

Jianhui

Jianhui London
www.jianhui.london
Instagram: JianhuiLondon
Facebook: Jianhui London

Beoordeeld met 5 van de 5 sterren

Introduced to Jianhui London on line

Introduced to Jianhui London on line. Liked the style and concept so ordered a pair of earrings. I’m in Canada, so took a while to get here but well worth the wait. Fabulous earrings, great design, light weight and though I’ve only had the opportunity to wear them once so far, I’ve already had compliments on them.

28 mei 2026
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Antwoord van Jianhui London (online store)

Dear Ms Smith

Millions of thanks for your review and Apologies for the delayed response.

We're very happy to know that you like the earrings and already got many compliments!

It generally takes 7-10 business days to arrive in Canada by post office service.

We look forward to hearing from you in the near future.

Take care and Have a great summer!

Jianhui

Jianhui London
www.jianhui.london
Instagram: JianhuiLondon
Facebook: Jianhui London

Beoordeeld met 5 van de 5 sterren

Beautiful

Timely and quality!

4 juni 2026
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Antwoord van Jianhui London (online store)

Dear Ms. Curry

Millions of thanks for your review and Apologies for the delayed response.

We're very happy to know that you like the designs and enjoyed our fast delivery.

We look forward to hearing from you in the near future.

Take care and Have a great summer!

Jianhui

Jianhui London
www.jianhui.london
Instagram: JianhuiLondon
Facebook: Jianhui London

Beoordeeld met 5 van de 5 sterren

Great products and a great service

Great products and a great service.
I have ordered several times and would highly recommend Jianhui.

27 mei 2026
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Antwoord van Jianhui London (online store)

Dear Ms. Nicholls

Thank you so much for your review! It means a lot to us!

We are very happy to know that you love our designs and enjoyed our service. We appreciate you!

Best regards
Jianhui
Jianhui London Ltd
www.jianhui.london

Beoordeeld met 5 van de 5 sterren

I gave a gift of Jianhui and my friend…

I gave a gift of Jianhui and my friend shared, “oh my gosh, my favorite designer. ‘

27 mei 2026
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Antwoord van Jianhui London (online store)

Dear Marsha

This is wonderful ! We are thrilled to hear this and thank you so much for sharing it!

Best regards
Jianhui
Jianhui London
www.jianhui.london

Beoordeeld met 5 van de 5 sterren

Matching Earrings

You made the ear rings to match the necklace and thru are perfect! Unfortunately I had to pay $22+ duties and fees so won't be ordering anything again anytime soon.

2 juni 2026
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Antwoord van Jianhui London (online store)

Dear Ms. Zinser

Many thanks for your review. So happy to know that you like the matching earrings .

We shall refund you the $22+ duty now. I am very sorry for this duty thing caused by UPS.

I'm so sorry to hear about the duty. When we were booking the shipping label on UPS website, it says 'duty 0'. That's why we chose to let you pay for it (if we chose to pay for this $0.00 duty, UPS will still charge us £5.30 admin fee).

We always pay for all duties for our customers despite UPS charges us £5.30 (about $7.00) for admin fee for processing duty for us. But sometimes on its website, somehow for our US customers, it says 'duty 0'. Their website is very unreliable.

Many thanks for shopping with us! We appreciate you!

Best regards
Jianhui
Jianhui London
www.jianhui.london

Beoordeeld met 5 van de 5 sterren

great customer service

great customer service. Wonderful merchandise.

28 mei 2026
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Antwoord van Jianhui London (online store)

Dear Ms. Jenkins

Thank you so much for your review!

So happy to know that you love my designs and enjoyed our service.

Looking forward to hearing from you in the near future.

Best regards
Jianhui
Jianhui London
www.jianhui.london

Beoordeeld met 5 van de 5 sterren

Me receiving my earrings and a short…

Me receiving my earrings and a short period of time once I received them, the quality was excellent. The colors were bright. I have no issues and will be ordering other items.

29 mei 2026
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Antwoord van Jianhui London (online store)

Dear Ms. Jett
Many thanks for your review. So happy to hear that the quality is good.
We look forward to hearing from you in the near future.
Best regards
Jianhui London

Beoordeeld met 5 van de 5 sterren

Très ingénieu

Le fait qu'elle soit confectionnée avec des matériaux reciyée

22 mei 2026
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Antwoord van Jianhui London (online store)

Dear Ms. Beaudoin
Many thanks for your review. So happy to hear that you like our sustainable designs.
We look forward to hearing from you in the near future.
Best regards
Jianhui London

Beoordeeld met 5 van de 5 sterren

Beautiful earrings can’t wait to wear…

Beautiful earrings can’t wait to wear mine

8 mei 2026
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Antwoord van Jianhui London (online store)

Thank you so much for the review. So happy to know that you like the earrings you bought recently.
We look forward to hearing from you in the future!
Jianhui

Beoordeeld met 3 van de 5 sterren

Not as expected and kind of stupid.

Not as expected and kind of stupid.

13 mei 2026
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Antwoord van Jianhui London (online store)

Dear Ms. Michelle Disher

Many thanks for your review.

Sorry to hear that the hand painted rectangular necklace you bought wasn't something you expected. Our photos online show you how it looks on someone. If you need any more detail, I'd advice you to read the description before you buy which tells you the material, length and sometimes about how it was made.

This design has actually been very popular among boutique stores, museum stores and our own online store since we launched it 8 years ago.

But we do appreciate that different people have different taste.

Jianhui
Jianhui London
www.jianhui.london

Beoordeeld met 5 van de 5 sterren

Love the vintage jade

Love the vintage jade, goes well with yellow Jianhui earrings and I have received compliments.

6 mei 2026
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Antwoord van Jianhui London (online store)

Dear Anne

Many thanks for the review and shared your beautiful picture with us!

So glad that you love the vintage jade necklace and it goes well with the earrings you bought from us!

Enjoy and get compliments wherever you go!

Best regards
Jianhui

Beoordeeld met 1 van de 5 sterren

I love quality and uniqueness of the…

I love quality and uniqueness of the jewelry BUT YOU HAVE TO WAIT FOREVER TO RECEIVE YOUR PACKAGE. DON'T ORDER FROM THE SITE UNLESS YOU DON'T NEED IT UNTIL 2027

13 mei 2026
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Antwoord van Jianhui London (online store)

Dear Ms. Linda Harding

Very happy to know that you love the quality and uniqueness of our designs and your order has arrived within the normal delivery time. As we mentioned on our website, post office delivery service is 7-10 working days. Your order actually took 7 working days to arrive: you placed the order at 9:27pm on the 11th May. Today is the 20th May. So it's exactly 7 WORKING days.

If you wanted a faster service, you should've chosen our UPS express service which takes 2-3 working day from our office in the UK to your home in the US.

You emailed me at 17:13 on the 17th May to ask me about the delivery, I replied to you on at 20:10 on the same day, although I was travelling from the UK to the US.

You then emailed me again about the delivery at 6:41am on the 19th May, yesterday. I replied to you at 7:01am on the same day to explain again how long it may take for the necklace to arrive with post office service.

Many of our US customers said our delivery service is faster than most of their online purchases in the US. And as an independent designer, I am very proud to tell you that so far in my 20+ years of business history, you are the 1st and only one who thinks our delivery is very slow. If you have time, please do read our 100s of reviews from our worldwide customers. By the way, we only started Trustpilot review 3 years ago.

Many thanks again for shopping with us and appreciating our designs.

Kind regards

Jianhui
Jianhui London
www.jianhui.london

Beoordeeld met 4 van de 5 sterren

I have purchased several other things…

I have purchased several other things from you. I am a little disappointed by how much several of the leather piece necklaces look alike. In the photo of the model wearing 3 or 4 necklaces they look like they vary more. That being said, I continue to love your jewelry and wish I could afford more.

Bernis

4 mei 2026
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Antwoord van Jianhui London (online store)

Dear Ms. Emmett

Many thanks for your review and huge apologies for the delayed reply! We've been in the US for a fashion show and just got back to our office.

About the hand painted leather necklaces, if they are painted at the same time, then there's less difference in between them. If they were painted at different times, then there might be a bigger difference. It's very difficult to make them exactly the same, but we always to to make the difference as little as possible because we want our customers to buy what they see online, otherwise we may get lots of complaints.

Many thanks for appreciating my designs! We appreciate you!

Take care and look forward to hearing from you in the near future.
Jianhui

Beoordeeld met 5 van de 5 sterren

Beautiful bracelet and thank you gift

Beautiful bracelet and thank you gift! Very happy.

5 mei 2026
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Antwoord van Jianhui London (online store)

Dear Sherri

Many thanks for your review!

So happy to know that you love the bracelet and gift!
Enjoy!

We look forward to hearing from you in the future.

Best regards
Jianhui London

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