Was looking for a replacement glass chimney for a antique wall light. Google kept directing me to Amazon & would have to be shipped from either the US or China. I came across John Moncrieff Lighting.... Toon meer
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Lees wat reviewers zeggen
Helpful advice leading to a successful purchasing experience. High quality shades. Superb packaging. The very large sized box proved essential as it took a couple of puncture hits in transit - but the... Toon meer
I emailed an enquiry and photos regarding a non standard lampshade to your company at 3.37pm on April 1st 2026. At 3.43pm I received a very helpful response from Amy Martin, Office Manager... Toon meer
Bedrijf heeft geantwoord
Better than I could expect, John Moncrieff provided a friendly, useful, efficient and good value service. I would thoroughly recommend them. I just wanted a single length of glass tubing with no fri... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
John Moncrieff is an independent lighting specialist, offering a beautiful and unique selection of contemporary and traditional lights. We also offer a repair and restoration service to both individuals and companies, bringing your precious heirlooms back into action.
Contactgegevens
Unit 11 Clashburn Road Bridgend Industrial Estate, Kinross, KY13 8GB, Kinross, Verenigd Koninkrijk
- 01577864870
- amy@jmoncrieff.co.uk
- jmoncrieff.co.uk
4,9
Uitstekend
712 reviews
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Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
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Item arrived as ordered
20 juli 2026
Good quick no nonsense service and…
Good quick no nonsense service and delivery. Very satisfied.
12 juli 2026
Nice good quality replacement for my…
Nice good quality replacement for my lighting. Came on time and exactly what I wanted.
13 juli 2026
Order is followed up very precisely…
Order is followed up very precisely until delivery.
Excellent service.
14 juli 2026
Supplier of choice
Excellent range of high quality affordable glassware for antique oil lamps at our heritage railway, always well packed and in perfect condition.
2 juli 2026
They were so efficient
They were so efficient. Had the right shade got my vintage light and it arrived within 36 hours in perfect condition
24 juni 2026
A first class service
A first class service. The item was securely wrapped. the lamp shade fitted beautifully. I can thoroughly recommend this Company
23 juni 2026
Bomb-proof packaging!
Helpful advice leading to a successful purchasing experience. High quality shades. Superb packaging. The very large sized box proved essential as it took a couple of puncture hits in transit - but the glassware arrived unscathed. Full marks to JMC!
9 juni 2026
British made
Was looking for a replacement glass chimney for a antique wall light. Google kept directing me to Amazon & would have to be shipped from either the US or China. I came across John Moncrieff Lighting. UK company established in 1865. Easy to use website,competitive prices. They stocked to Chimney I required & was packaged really well with several wraps of "bubble Wrap", in a strong carboard box filled with Loose Fill Packing Peanuts. delivery was quick. excellent quality glass chimney, which fitted perfectly.
9 juni 2026
Excellent packaging
8 juni 2026
Shade fir 40 yr old wall lights
Thank you for the safe delivery of the glass lamp shade. Saved my 40 year old fittings. Thank you
12 juni 2026
A1 in every respect
Fast despatch, excellent packagings,quality authentic goods, good communication*****
10 juni 2026
Top marks here
Top marks here, very good quality, very good service and delivery top marks
10 juni 2026
Not what were ordered & not fit for purpose
The items were delivered promptly enough, although the box was delivered mistakenly to a neighbour, but this is an on-going issue with the particular courier.
Unfortunately, even though the invoice stated that I had been sent 2 oil-lamp chimneys with 55mm bases, this was not at all so. The delivered bases had 2 inch (51mm) bases, which are too small and would break to try fitting them. The 55mm would be 2 & 1/4 inch bases, which were precisely what was required; not too tight or too loose. I will not be paying good money to send something back that I should not have received in the first place, I won’t unfortunately be buying from this business again. My invoice states 55mm were ordered. All I am hoping is the mistake was just carelessness rather than a cynical off-loading of items
16 mei 2026
Antwoord van John Moncrieff Lighting Ltd
Hi Paula,
Thank you for your review.
We're sorry to hear that the lamp chimneys you received were not suitable for your requirements. However, we are disappointed that you chose to leave this review without contacting us first, as we were never given the opportunity to investigate or resolve the issue for you.
We take product accuracy very seriously and would never knowingly send an incorrect item or "off-load" unsuitable stock. If there has been an error in the product supplied, we would have been happy to look into it and work towards a solution had we been made aware of the problem.
As we have no record of any contact regarding this order, we would encourage you to get in touch with our customer service team so we can review the details and determine whether an incorrect item was dispatched or if there is another explanation for the sizing discrepancy.
Kind regards,
John Moncrieff
Antwoord van John Moncrieff Lighting Ltd
Thank you for your 5-star review. We're delighted to hear you love our products and received excellent customer service.
We really appreciate your support.
– John Moncrieff Ltd
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