Was looking for a replacement glass chimney for a antique wall light. Google kept directing me to Amazon & would have to be shipped from either the US or China. I came across John Moncrieff Lighting.... Toon meer
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Lees wat reviewers zeggen
Helpful advice leading to a successful purchasing experience. High quality shades. Superb packaging. The very large sized box proved essential as it took a couple of puncture hits in transit - but the... Toon meer
I emailed an enquiry and photos regarding a non standard lampshade to your company at 3.37pm on April 1st 2026. At 3.43pm I received a very helpful response from Amy Martin, Office Manager... Toon meer
Bedrijf heeft geantwoord
Better than I could expect, John Moncrieff provided a friendly, useful, efficient and good value service. I would thoroughly recommend them. I just wanted a single length of glass tubing with no fri... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
John Moncrieff is an independent lighting specialist, offering a beautiful and unique selection of contemporary and traditional lights. We also offer a repair and restoration service to both individuals and companies, bringing your precious heirlooms back into action.
Contactgegevens
Unit 11 Clashburn Road Bridgend Industrial Estate, Kinross, KY13 8GB, Kinross, Verenigd Koninkrijk
- 01577864870
- amy@jmoncrieff.co.uk
- jmoncrieff.co.uk
4,9
Uitstekend
712 reviews
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Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
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Antwoord van John Moncrieff Lighting Ltd
Thanks for the great feedback—this is exactly the level of service we’re aiming to hit. We appreciate the support and look forward to serving you again.
Exceptionally good service from a…
Exceptionally good service from a dedicated, courteous and efficient person at all times.
A welcome contrast to what customers are expected to tolerate in the modern era.
Cannot recommend the company highly enough.
22 maart 2026
Antwoord van John Moncrieff Lighting Ltd
Thank you for your kind words—we really appreciate it.
We aim to provide friendly, reliable service at all times, so it’s great to hear that reflected in your experience. Your recommendation means a lot to us.
Thanks again for your support.
Excellent service
Despite an error in quantity sent, my issue was handled immediately, politely and without a problem. Customer service and communication were excellent. Will be very pleased to order from them again.
21 maart 2026
Antwoord van John Moncrieff Lighting Ltd
Thank you for your feedback—we really appreciate your understanding.
While we aim to get every order right first time, it’s good to hear that any issues were resolved quickly and without hassle. We take customer service and communication seriously, so your comments mean a lot.
We look forward to serving you again.
Great service
Great service. Order received promptly and perfectly packed against breakage.
Would recommend to anyone.
4 augustus 2025
Antwoord van John Moncrieff Lighting Ltd
Thank you for the great feedback.
We’re pleased to hear your order arrived quickly and was well protected in transit—that’s exactly what we aim for. Your recommendation is much appreciated.
Communication post order was fabulous
Communication post order was fabulous , Greg was every responsive and flexible on shipping my order to ensure I was able to receive it
18 maart 2026
Antwoord van John Moncrieff Lighting Ltd
Thanks for your great feedback! We're glad Greg could help with your delivery and keep things running smoothly. We’ll pass this on to him.
Oil Lamp Shade
Good website and easy to navigate. Please with the glass oil lamp shade and arrived well packaged at a fair price.
2 maart 2026
Antwoord van John Moncrieff Lighting Ltd
Thanks for your feedback. Great to hear you found the site easy to use and that your glass oil lamp shade arrived well packaged and at a fair price.
We appreciate your support.
Antwoord van John Moncrieff Lighting Ltd
Thanks for the great feedback. Delighted to hear everything was quick and positive from start to finish.
Delivered quickly and well packed.
3 maart 2026
Antwoord van John Moncrieff Lighting Ltd
Thanks for your feedback. Great to hear your order arrived quickly and was well packaged.
WHY GO ELSEWHERE?
Excellent shopping experience, great range of lights/accessories. Once order received, was expedited promptly and received all intact having been very well packed with FRAGILE tape on exterior of package, not all companies do this. Thank you!
9 maart 2026
Antwoord van John Moncrieff Lighting Ltd
Thank you for the excellent feedback. Great to hear you were happy with the range, fast dispatch, and the care taken with packaging—we make a point of getting those details right.
We appreciate your support.
Antwoord van John Moncrieff Lighting Ltd
Appreciate the feedback—great to hear the service, pricing, and product quality all hit the mark.
Thanks for your support.
Well pleased
Well pleased , good products many which imitate vintage products but at more competitive prices . Prompt attention and delivery
5 maart 2026
Antwoord van John Moncrieff Lighting Ltd
Thank you for your feedback. Glad to hear you’re pleased with the product range and value, along with the prompt service and delivery.
We appreciate your support.
Antwoord van John Moncrieff Lighting Ltd
Appreciate the positive feedback—good to hear the service and delivery speed met expectations.
Thanks for your support.
Antwoord van John Moncrieff Lighting Ltd
Thanks for your feedback—we appreciate it.
Glad to hear everything arrived quickly, was well packed, and fits as expected. That’s exactly the standard we aim to deliver.
Antwoord van John Moncrieff Lighting Ltd
Thanks for your continued support—great to hear we’re consistently delivering the level of service you expect.
We appreciate it.
Antwoord van John Moncrieff Lighting Ltd
Thanks for the feedback—great to hear you found the service fast and reliable.
All goodas promised
28 februari 2026
Antwoord van John Moncrieff Lighting Ltd
Thanks for your feedback—glad everything delivered as promised.
We appreciate your support.
Disappointed
I was prepared to £15.00 for each glass smoke chimney plus P&P but for that I would expect all 4 for be clean and scratch free. Not so grimy Im finding it hard to remove as it on the inside and 2 badly scratched.
27 februari 2026
Antwoord van John Moncrieff Lighting Ltd
Hi,
We’re sorry to hear you’re disappointed with the lamp chimney you received. This is certainly not the standard we aim to deliver. Unfortunately, we haven’t been able to locate any contact from you regarding this issue, and we would always encourage customers to get in touch with us directly so we can resolve problems quickly.
If you could please contact our customer service team with your order details and a photo of the item received, we’ll be happy to review this for you and work towards a suitable resolution.
Kind regards,
John Moncrieff Ltd
Table lamp parts
I was able to find just what I needed on your website and my order was delivered swiftly.
23 februari 2026
Antwoord van John Moncrieff Lighting Ltd
Great to hear you found exactly what you needed and that delivery was swift. That’s exactly what we aim for.
Thanks for your support.
Mantle for Aladdin Oil Lamp
Very prompt delivery and good product. All round good service. I will be going on the website for more items now I’ve seen stock.
21 februari 2026
Antwoord van John Moncrieff Lighting Ltd
Thanks for the great feedback. Pleased to hear the delivery was prompt and the product met expectations—and even better that you’ll be back for more.
We appreciate your support.
Antwoord van John Moncrieff Lighting Ltd
Thanks for your feedback—great to hear you’re happy with the quality and quick delivery.
We appreciate your support.
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