Was looking for a replacement glass chimney for a antique wall light. Google kept directing me to Amazon & would have to be shipped from either the US or China. I came across John Moncrieff Lighting.... Toon meer
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Lees wat reviewers zeggen
Helpful advice leading to a successful purchasing experience. High quality shades. Superb packaging. The very large sized box proved essential as it took a couple of puncture hits in transit - but the... Toon meer
I emailed an enquiry and photos regarding a non standard lampshade to your company at 3.37pm on April 1st 2026. At 3.43pm I received a very helpful response from Amy Martin, Office Manager... Toon meer
Bedrijf heeft geantwoord
Better than I could expect, John Moncrieff provided a friendly, useful, efficient and good value service. I would thoroughly recommend them. I just wanted a single length of glass tubing with no fri... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
John Moncrieff is an independent lighting specialist, offering a beautiful and unique selection of contemporary and traditional lights. We also offer a repair and restoration service to both individuals and companies, bringing your precious heirlooms back into action.
Contactgegevens
Unit 11 Clashburn Road Bridgend Industrial Estate, Kinross, KY13 8GB, Kinross, Verenigd Koninkrijk
- 01577864870
- amy@jmoncrieff.co.uk
- jmoncrieff.co.uk
4,9
Uitstekend
712 reviews
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Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
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Fantastic customer service and amazing range of products
The lady I spoke too went out of her way to help me too quickly find a replacement for a glass lampshades that were a main feature and would have been an absolute pain of expense and inconvenience to sort out otherwise. I am delighted.
20 februari 2026
Antwoord van John Moncrieff Lighting Ltd
Thank you for the great feedback. Delighted to hear our team went the extra mile to get a replacement sorted quickly and save you the hassle.
We really appreciate your support.
Brilliant company
Easy site to navigate, excellent value for money, very helpful, and a quick delivery, goods are top quality
13 februari 2026
Antwoord van John Moncrieff Lighting Ltd
Thanks for the fantastic feedback. Great to hear the site was easy to use, value for money stood out, and that everything arrived quickly with the quality you expected.
Antwoord van John Moncrieff Lighting Ltd
Thanks for your feedback—great to hear your order arrived quickly and was well packaged.
We appreciate your support.
I had trouble finding the right wick…
I had trouble finding the right wick for my latest find, they asked for a photo of the lamp and suggested what turned out to be the correct wick.
Very happy.
25 januari 2026
Antwoord van John Moncrieff Lighting Ltd
Thanks for your feedback. Glad we could help identify the right wick and get you sorted quickly—great to hear it worked out perfectly.
Our lampshade arrived superbly…
Our lampshade arrived superbly packaged. The lampshade is beautiful and a really good match for the original (which I sadly broke). Very happy all round.
12 februari 2026
Antwoord van John Moncrieff Lighting Ltd
Thanks for your lovely feedback. Pleased to hear the lampshade arrived well protected and was a great match for your original.
Antwoord van John Moncrieff Lighting Ltd
Thanks for your feedback. Great to hear you experienced a quick response, with your order well packed and delivered on time.
We appreciate your support.
Good quality product and customer service
Very speedy, helpful service. Lovely range of lights, good delivery too!
11 februari 2026
Antwoord van John Moncrieff Lighting Ltd
Thanks for the great feedback. Glad to hear you found the service speedy and helpful, and that the range and delivery all met expectations.
Superb quality product.
Superb quality product. Patient, helpful and informative customer service. Rapid delivery. I have used them many times.
8 februari 2026
Excellent company
Excellent company. I have two lights I bought from them years ago and the other day one of them got broken- I wrote to them and they immediately told me which glass lampshade we be an exact match for the one that was broken and it arrived very quickly and now that lamp is good as new. Very helpful and professional with a wonderful range of characterful lights.
9 februari 2026
Great service and friendly website
Great service and friendly website.
Excellent packaging 📦 👌
8 februari 2026
First rate service and delivery
First rate service and delivery. Fragile item extremely securely packed and very prompt delivery.
6 februari 2026
Antwoord van John Moncrieff Lighting Ltd
Thank you for the fantastic feedback! We’re really pleased everything arrived quickly and in perfect condition. We appreciate you taking the time to leave a review.
The whole service was excellent
I think your service was excellent. The lampshades are perfect, they were packed extremely well. I was very pleased with how quickly they arrived. Thank you very much indeed
5 februari 2026
Antwoord van John Moncrieff Lighting Ltd
Thank you so much for your lovely review. We’re delighted you’re pleased with the lampshades and that they arrived quickly and safely. We take real care with our packing, so it’s great to know that stood out. Thanks again for your support — it really means a lot.
Antwoord van John Moncrieff Lighting Ltd
Thank you for the great feedback! We’re so pleased you’re happy with the lampshades and parts, and that everything arrived perfectly. Really appreciate you taking the time to leave a review.
Efficient despatch
Efficient despatch, courier service used delivery as advised and on time..so refreshing to have such service, an increasing rarity in these times.
4 februari 2026
Antwoord van John Moncrieff Lighting Ltd
That’s great to hear — thank you! We work hard to get orders out quickly and use reliable couriers, so it’s brilliant to know everything arrived on time as promised. Really appreciate you taking the time to share this!
chimneys
Good selection of lamp chimneys, delivery was good although I thought postage was a bit expensive. Communication was OK
3 februari 2026
Antwoord van John Moncrieff Lighting Ltd
Thanks for your honest feedback — we appreciate it. We’re glad you were happy with the range and that delivery went smoothly. We will take your feedback into consideration regarding the postage. Thanks again for taking the time to leave a review.
Excellent service as usual. …
Excellent service as usual everything’s so well handled and packed.
1 februari 2026
Antwoord van John Moncrieff Lighting Ltd
Thanks so much for your feedback! We’re really glad everything arrived safely and that the service lived up to expectations again. We’ll keep doing our best to make sure it stays that way.
Great knowledge and service
26 januari 2026
Antwoord van John Moncrieff Lighting Ltd
Thanks so much for the feedback. We’re really glad you were happy with both the service and the support. It means a lot that you took the time to leave a review.
Antwoord van John Moncrieff Lighting Ltd
Thanks for the 5-star feedback — glad we could get the replacement sorted . We appreciate you taking the time to share your experience.
Antwoord van John Moncrieff Lighting Ltd
Thanks for the great review. We’re pleased to hear the service hit the mark and that you’re happy with both the product and the experience. Appreciate you taking the time to share the feedback.
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