Was looking for a replacement glass chimney for a antique wall light. Google kept directing me to Amazon & would have to be shipped from either the US or China. I came across John Moncrieff Lighting.... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Helpful advice leading to a successful purchasing experience. High quality shades. Superb packaging. The very large sized box proved essential as it took a couple of puncture hits in transit - but the... Toon meer
I emailed an enquiry and photos regarding a non standard lampshade to your company at 3.37pm on April 1st 2026. At 3.43pm I received a very helpful response from Amy Martin, Office Manager... Toon meer
Bedrijf heeft geantwoord
Better than I could expect, John Moncrieff provided a friendly, useful, efficient and good value service. I would thoroughly recommend them. I just wanted a single length of glass tubing with no fri... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
John Moncrieff is an independent lighting specialist, offering a beautiful and unique selection of contemporary and traditional lights. We also offer a repair and restoration service to both individuals and companies, bringing your precious heirlooms back into action.
Contactgegevens
Unit 11 Clashburn Road Bridgend Industrial Estate, Kinross, KY13 8GB, Kinross, Verenigd Koninkrijk
- 01577864870
- amy@jmoncrieff.co.uk
- jmoncrieff.co.uk
4,9
Uitstekend
713 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Be prepared for a little wait...
I ordered a lampholder. When it arrived via a courier, it was wrapped protectively and securely. The downside was that it took 4 days from the time of order. This was stated upfront, but I kind of hoped a single lampholder might be delivered quicker. Anyway, it is what it is.
11 november 2025
Antwoord van John Moncrieff Lighting Ltd
Thanks for taking the time to share your feedback — we’re really glad to hear the lampholder arrived safely and well protected. We completely understand the feeling about the delivery time. While the 4-day turnaround was as stated, we know it can feel a bit slow for a single item, and we appreciate your patience.
If you ever need help with future orders or want advice on anything before you buy, we’re always here to assist.
Antwoord van John Moncrieff Lighting Ltd
Thanks for the great 5-star review — really glad to hear you found the website easy to use and that your order was well packaged and dispatched quickly. If you need help with anything else, we’re always here to assist.
Very excellent service
Very excellent service. Delivery was fast and packaging was very secure.
10 november 2025
Antwoord van John Moncrieff Lighting Ltd
Thanks for the fantastic review — really pleased to hear the service, delivery speed, and careful packaging all hit the mark for you. If you need help with anything else, we’re always happy to assist.
Antwoord van John Moncrieff Lighting Ltd
Thanks for the 5-star review — really glad to hear everything was fantastic for you! If you need anything else at all, we’re always happy to help.
Antwoord van John Moncrieff Lighting Ltd
Thanks for the great review — really glad to hear you found the website easy to use and that your parcel arrived safely and well packed. If you need help with anything else, we’re always here to assist.
Antwoord van John Moncrieff Lighting Ltd
Thanks for the great 5-star review — really pleased to hear you were happy with our prompt service. If you need anything else, we’re always here to help.
Antwoord van John Moncrieff Lighting Ltd
Thanks for the 5-star review — really glad to hear everything went great and your order arrived quickly. If you need anything else, we’re always here to help.
Had exactly what I wanted
Had exactly what I wanted, good description on the site which is very well laid out and easy to navigate, simple to order on the site, very good prices, super well packed and very fast delivery. Flawless transaction.
1 november 2025
Antwoord van John Moncrieff Lighting Ltd
Thanks for the fantastic review — really glad to hear you found exactly what you were looking for and that the website made everything easy to navigate and order. Great to know the prices, packing, and fast delivery all hit the mark too. If you ever need anything else, we’re always here to help.
Friendly, useful and efficient
Better than I could expect, John Moncrieff provided a friendly, useful, efficient and good value service. I would thoroughly recommend them. I just wanted a single length of glass tubing with no frills and they happily supplied that. Initially I ordered and paid for the wrong length (too short) but since I contacted them again before it was dispatched they were happy to upgrade the order and I just paid the difference. The glass arrived the next day, safe and sound exactly as specified. Great service.
5 november 2025
Review zonder uitnodiging
Antwoord van John Moncrieff Lighting Ltd
Thanks so much for the wonderful review — we’re really glad to hear your experience exceeded expectations. It was no trouble at all to adjust your order before dispatch, and we’re pleased the glass tubing arrived safely and exactly as you needed. Friendly, useful, and efficient is exactly what we aim for, so it means a lot to know that came through. If you ever need anything else, we’re always here to help.
Wes described and packaged
The part's description contain the information required with no ambiguity.
The item was well packaged to avoid damage.
The delivery was prompt.
23 oktober 2025
Antwoord van John Moncrieff Lighting Ltd
Thanks for the great review — really glad to hear the product description gave you everything you needed, and that the item arrived well packaged and promptly. If you ever need help choosing parts or matching components, we’re always happy to assist.
Great company
Very helpful and friendly customer support. A company I’d happily use again
24 oktober 2025
Antwoord van John Moncrieff Lighting Ltd
Thanks for the lovely review — really pleased to hear you found our customer support helpful and friendly. We’d be more than happy to assist you again whenever you need us.
Antwoord van John Moncrieff Lighting Ltd
Thanks for the great review — really glad to hear you were happy with the service and the prompt delivery. If you need anything else, we’re always here to help.
Goods as ordered delivered quickly…
Goods as ordered delivered quickly excellent service
26 oktober 2025
Antwoord van John Moncrieff Lighting Ltd
Thanks for the great review — really glad to hear your order arrived quickly and everything was exactly as expected. If you need any more parts or help with your next project, we’re always happy to assist.
Very quick delivery in very safe…
Very quick delivery in very safe packaging so the fragile item was completely fine when it arrived. It was for a shade for a 1930s antique art deco light and I couldn't find it anywhere else and it fitted perfectly!
25 oktober 2025
Antwoord van John Moncrieff Lighting Ltd
Thanks for the fantastic review — really glad to hear your shade arrived quickly and safely, especially with such a fragile piece. It’s great to know we could help you find the right fit for your 1930s Art Deco light when nowhere else had it. If you ever need help sourcing more hard-to-find pieces, we’re always here to assist.
Had what I wanted and delivered it on time
Had what I wanted and delivered it on time. Only problem was the price and cost of delivery.
24 oktober 2025
Antwoord van John Moncrieff Lighting Ltd
Thanks for your review — glad to hear we had exactly what you needed and that it arrived on time. We appreciate the honest feedback on pricing and delivery costs. We do our best to keep both as fair as possible while ensuring items are packed safely and arrive in good condition, but your comments are noted. If you ever need help finding alternatives or want advice before ordering, we’re always here to help.
Really good service.
Really good service.
Excellent product.
Brilliant protection and packaging
25 oktober 2025
Antwoord van John Moncrieff Lighting Ltd
Thanks for the fantastic review — really glad to hear you were happy with the service, the quality of the product, and the secure packaging. If you need anything else or have another project on the go, we’re always here to help.
Good price and very quick dispatch.
24 oktober 2025
Antwoord van John Moncrieff Lighting Ltd
Thanks for the great review — really glad to hear the price and quick dispatch hit the mark for you. If you need anything else, we’re always here to help.
The service was quick and very…
The service was quick and very efficient. What I got was exactly what had been advertised.
22 oktober 2025
Antwoord van John Moncrieff Lighting Ltd
Thanks for the great review — really glad to hear the service was quick and efficient, and that the item matched exactly what you expected. If you need help with anything else, we’re always here to assist.
Exactly what I ordered and arrived very…
Exactly what I ordered and arrived very quickly. Thank you.
14 oktober 2025
Antwoord van John Moncrieff Lighting Ltd
Thanks for the lovely review — really glad to hear your order arrived quickly and was exactly what you needed. If you ever need help with anything else, we’re always happy to assist.
Delivery was quick
Delivery was quick, products are top quality, great guys to deal with.
20 oktober 2025
Antwoord van John Moncrieff Lighting Ltd
Thanks for the fantastic review — really glad to hear your delivery was quick and the products hit the quality mark. We appreciate the kind words about our team too. If you need anything else, we’re always here to help.
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.