Joe's Sweetie Barn Reviews 

309
TrustScore 4.5 uit 5

4,3

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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

Being forced to review before you can process an order, it's not a good way to keep a customer. Ridiculous. Yes, you can't see an order under my name as I Can't make one because the 'leave a review... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I came across this site on Facebook and was delighted to see some sweets from my childhood, i.e. white chocolate drops, Oddfellows and butternuts. Well, what could I do but buy them, and boy, I was n... Toon meer

Beoordeeld met 5 van de 5 sterren

Placing an order is so simple you'll wonder why you haven't done it before. After two days my order arrived in secure packing so no damage during shipment and inside was top quality confectionery in... Toon meer

Beoordeeld met 5 van de 5 sterren

Always quick delivery and kept up to date on where my parcel is. The sweets are so nice especially the white chocolate fish and chips, takes me right back to being in school. The ones sold in the shop... Toon meer

Bedrijfsgegevens

  1. Snoepwinkel

Geschreven door het bedrijf

- Over 250,000 Online Followers - Sweets From All Over The World - Huge Range Of Pick & Mix - Delicious Lollies, Fudge, & so much more - Scottish Sweets, American Candy, Australian Goodies, Japanese Sweets, Mexican Candy & so much more. The Uk's #1 Candy Store - HOME OF THE GIANT PICK & MIX - as seen on UNILAD GRUB, THE FOOD BIBLE, PRETTY 52 & many more. The tastiest products you will find, from delicious Kinder & Nutella Chocolate to crazy American candy! WE HAVE IT ALL...


Contactgegevens

4,3

Uitstekend

TrustScore 4.5 uit 5

309 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 94% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 24 uur

Zo gebruikt dit bedrijf Trustpilot

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4,3

Alle reviews

(309)

97 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Absolutely brilliant

Absolutely brilliant! Loved everything in my box from the sweetie mix to the bb American box, will keep me going for a while (that's if kiddies don't find it)

2 september 2024
Review zonder uitnodiging
Logo Joe's Sweetie Barn

Antwoord van Joe's Sweetie Barn

Thank you very much Katy ❤️

Beoordeeld met 5 van de 5 sterren

I was looking for sweets but I needed…

I was looking for sweets but I needed them quickly due to being let down. I sent a message explaining my circumstances and they sent them out straight away. They was here just over 24 hours later. When they arrived they were packed lovely. The only problem I have is do I sell them or eat them. So fresh and delicious. I will only be using this company in the future if I could give more stars I would.

23 augustus 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

This is such an unwelcoming company

This is such an unwelcoming company, one of the workers were awfully rude to me when I asked a question! Then when doing a pick n mix the glove was burst, how unhygienic! Specifically the one with the plait. Not to mention there was a few flies at the sweets on the shelf. Safe to say I won’t be back here!!😡

19 augustus 2024
Review zonder uitnodiging
Logo Joe's Sweetie Barn

Antwoord van Joe's Sweetie Barn

Hi Shona.

Please know we take this complaint extremely seriously. Can you please tell me the day and time you were in our store so we can check this for you.

Our staff wear hair nets so I’m unable to pinpoint by your description which staff member this is.

As for the gloves, this is an extra measure we use and isn’t a requirement of handling food, however staff are encouraged to change there gloves after each customers order.

As for the fly’s, unfortunately as we are a store with open doors, we aren’t able to completely prevent the nature surrounding us and this can happen but all our sweets are covered and/or have fitted lids unless being used.

Please do provide us with the relevant information so we can look into this further.

Beoordeeld met 5 van de 5 sterren

Well i seen these freezer dried sweets…

Well i seen these freezer dried sweets and had to try them so enjoyed them and the lux grape balls too there sweets & service was amazing ive just placed my 2nd order been on holiday and u was like i want a joe sweet barn sweetie haha.

13 juli 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Very strange smell and taste in the 2kg…

Very strange smell and taste in the 2kg bag of sweets ...almost like a waxy coating had gone sour a very old smell .. out of date mystery boxes both fine though

30 juli 2024
Review zonder uitnodiging
Logo Joe's Sweetie Barn

Antwoord van Joe's Sweetie Barn

Hi Helen, we do not manufacture the pick & mix bags clearance bags which the date on them is mid 2026! we will send your feedback over to the manufacturer though.

Beoordeeld met 2 van de 5 sterren

Don’t waste your money on the 2kg bags

Don’t waste your money on the 2kg bags. They taste and smell terrible. Will be throwing them in the bin. Wouldn’t trust eating them as god knows what’s happened to them before they arrived yesterday. The only way to describe the smell and after taste is like vomit. I’m sure when purchasing other items they may well be fine and they were posted and delivered on time.

29 juli 2024
Review zonder uitnodiging
Logo Joe's Sweetie Barn

Antwoord van Joe's Sweetie Barn

Hi Lizzie, I am very sorry about that - we have forwarded your email onto the manufacturer as these bags are manufactured & packed by Vidal (one of the largest candy manufacturers) to ensure we get to the bottom of this issue - please be assured they are not opened and they come straight from the factory.

Beoordeeld met 5 van de 5 sterren

First order from joes

First order from joes
Great communication great updates & great Sweets top notch thanks guys will be ordering again soon 😀

11 juli 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Brilliant company

Brilliant company. Communication was good also.
We ordered some freeze dried sweets to try and they are wonderful. Very reasonably priced too. One of my items wasn’t in stock but I chose to have to replaced and dare I say… I actually prefer the substituted item!
Royal Mail were a pain with delivery times but we understand that is out of their hands.

Me and my partner don’t eat a lot of sweet stuff but we will 100% be back to do another order.
Thank you!

10 juli 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Amazing service

Just wanted to say thank you so much for my order. It arrived yesterday and everything is amazing we are all enjoying trying new things and was such good value for money. Will definitely be ordering again Many thanks

4 juli 2024
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

My son did not enjoy the big box of…

My son did not enjoy the big box of sweets as we’re all very similar gummy ones ,he did like the freeze dried ones

2 april 2024
Logo Joe's Sweetie Barn

Antwoord van Joe's Sweetie Barn

Thank you for your response Lorraine, I have just checked the order and if it was the 1kg Special Offer Bag you were referring to they have over 10 different varieties of sweets inside with a mix of both fizzy & Non Fizzy.

Beoordeeld met 4 van de 5 sterren

Mostly positive

Pleased with my order - arrived in good time and well packaged. The only issue is the 2kg of jelly’s are wet, melted and sticky inside the bag - they are in date, but makes me wonder if they’ve been stored incorrectly.

15 juni 2024
Review zonder uitnodiging
Beoordeeld met 3 van de 5 sterren

I ordered a mystery box & 2kg Jelly bag

I order a mystery box, more than half were sour and 100% American. As there's options to buy American mystery boxes and just mystery boxes. I presumed I wouldn't get all American candy. The label on the box said "American" why advertise mystery boxes if they're all American boxes? I did order ac2kg bag of mixed jelly and I was pleased with those. But I wouldn't recommend the mystery box if you don't want sour or all American sweets. Just to add the American mystery boxes are dearer than a plain mystery box...figure that !....

3 juni 2024
Review zonder uitnodiging
Logo Joe's Sweetie Barn

Antwoord van Joe's Sweetie Barn

Hi Violet, we are glad you enjoyed the 2kg special bag - as per our email you ordered a Mystery Past Date Box this is a mystery box therefore can be any Past Date item - we advise in the product description that the majority of the contents within this box will be american candy.

Beoordeeld met 5 van de 5 sterren

Joe’s Sweetie barn

Really fast delivery to my house.
And my order came undamaged.
And the price was really good.
And i like american products.
I can’t understand wy people give you a 1star review on google and on trust pilot.
i given you five stars on google reviews.
And on trust pilot.

3 juni 2024
Review zonder uitnodiging
Logo Joe's Sweetie Barn

Antwoord van Joe's Sweetie Barn

Thank you very much Darius, some of the reasons for the 1 star reviews are very frustrating when the majority of the time it's not an issue on our end.

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