I have been using Arbor for a few years & have seen a savings in my bills through the years. The interactions I’ve had between the employees from Arbor have been pleasant, rapid response. I do enjoy t... Toon meer
Bedrijf heeft geantwoord
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The savings are phenomenal! Very happy with the service Arbor offers. Had an account issue, caused by hubby, and they fixed it quickly. Sign up to save drastically on your utilities!
Bedrijf heeft geantwoord
The last few years that I’ve been with Arbor, I feel like they’ve really helped me save money on my electric bill by finding the best provider possible with the best rates. I highly recommend signing... Toon meer
Bedrijf heeft geantwoord
When my old contract expired, the Arbor system automatically transferred me back to the local utility until Arbor could find a better price. Arbor found the better price a short time later, and again... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Arbor is an app that lowers the price everyday Americans pay for energy. Power bills can be a confusing maze of hidden fees and unclear options, but they don’t have to be. Our app simplifies everything, providing clarity and control while saving people money. We find users lower cost, fixed electricity rates - with a two minute sign up process and automatic switching and monitoring. We take care of the details and complexities, so they can focus on what matters to them instead. Over $7.5M saved for American households.
Contactgegevens
1606 Headway Cir STE 9756, 78754, Austin, Verenigde Staten
- support@joinarbor.com
- joinarbor.com
4,7
Uitstekend
821 reviews
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
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The savings are phenomenal
The savings are phenomenal! Very happy with the service Arbor offers. Had an account issue, caused by hubby, and they fixed it quickly. Sign up to save drastically on your utilities!
13 april 2026
Review zonder uitnodiging
Antwoord van Arbor
Shawnee, it means a lot to hear the savings have been so noticeable, and we're glad we could jump in quickly when the account issue came up. 💰 Thanks for helping spread the word so others can benefit too!
You have help me save on my electric…
You have help me save on my electric bill I appreciate a company like this with my busy schedule I don’t have the time to search for a lower cost supplier I thank you for all that you do and offer
16 november 2025
Review zonder uitnodiging
Antwoord van Arbor
Ken, thank you for this — saving you money on your electric bill while giving you time back is exactly why Arbor exists. We love knowing we can take the hunt for a better rate off your plate so you can focus on everything else. 🌞
Megan and Emma were absolutely…
Megan and Emma were absolutely wonderful. They addressed my concerns and responded promptly.
13 april 2026
Review zonder uitnodiging
Antwoord van Arbor
Megan and Emma will be so happy to see this, Marc! Prompt, helpful support is something we really pride ourselves on, and we're grateful you took the time to share your experience. 🌳
Very easy and hassle free so happy I…
Very easy and hassle free so happy I found them
13 april 2026
Review zonder uitnodiging
Antwoord van Arbor
So glad you found us, Misti! Hassle-free is the whole idea — we'll keep doing the work in the background so you never have to think about it. 🌳
Very easy to deal with
Very easy to deal with. I am saving good money.
13 april 2026
Review zonder uitnodiging
Antwoord van Arbor
Saving good money and keeping things easy — that's the dream, Mark! Thanks for sharing, we really appreciate it. 🌞
Having Arbor as an added savings has been amazing…
I have been using Arbor for a few years & have seen a savings in my bills through the years. The interactions I’ve had between the employees from Arbor have been pleasant, rapid response. I do enjoy that they are the middleman in handling everything for me & the savings they continue to find. Only thing I don’t like is third party could drop you at any given point where the savings are lost but good thing Arbor works as quick as they can to seek another third party for savings! Try Arbor!
13 april 2026
Review zonder uitnodiging
Antwoord van Arbor
April, thank you for this — a few years in and still seeing savings is what we're all about 💡. You've put your finger on something real: when a third party drops out, we jump back in as fast as possible to find a new plan to keep the gap as small as we can. We really appreciate you recommending Arbor.
My first month I saved close to a…
My first month I saved close to a hundred dollars. Arbor kept me updated and when I would start seeing my savings.
31 maart 2026
Review zonder uitnodiging
Antwoord van Arbor
A hundred dollars saved in your very first month — that's amazing, Christine! We're glad we kept you in the loop every step of the way, and we can't wait to keep finding you more savings. 🌳
The advertisement stated that Arbor…
The advertisement stated that Arbor would find better rates for the electricity delivered by Central Maine Power, the signup was easy and over the course of the first year with Arbor, I'll be maintaining a spreadsheet comparing what we paid previously as compared to what the bill drops down to with Arbor supplying the electric.
1 april 2026
Review zonder uitnodiging
Antwoord van Arbor
Thanks so much, Robert! We're eager for you to see the value of your new rate plans secured through Arbor. Glad the signup with your Central Maine Power account was easy and we're excited to keep finding you better rates 🌞
Seamless transition and always looking…
Seamless transition and always looking out for the customer
13 april 2026
Review zonder uitnodiging
Antwoord van Arbor
Thanks, David — "always looking out for the customer" is exactly what we aim for, so this means a lot. So glad the transition felt seamless 🌳
Arbor means effortless savings!
The last few years that I’ve been with Arbor, I feel like they’ve really helped me save money on my electric bill by finding the best provider possible with the best rates. I highly recommend signing up with them. It’s completely seamless. You don’t even have to do anything to save the money once you’ve signed up with them they do the shopping for you.
13 april 2026
Review zonder uitnodiging
Antwoord van Arbor
Alma, thank you! "Effortless savings" is the Arbor dream — we're so glad you've felt that year after year. Thanks for recommending us 💰
Hands free
Arbor made it so easy to register, Then they do the rest.
They chase down the best rate for you and do all the work for you, A few days later they ping you back stating your new rate, Great communication, great company to work with.
17 maart 2026
Review zonder uitnodiging
Antwoord van Arbor
Thanks, John! Hands-free is exactly the vibe — we'll keep chasing down better rate plans on your behalf so you don't have to think about it 🌞
Because
Because , working with you is absolutely fantastic, you help me to reduce my bill and is great .I do appreciate you
13 april 2026
Review zonder uitnodiging
Antwoord van Arbor
Thanks so much, Benjamin — hassle free savings is what we're here for. We really appreciate you taking the time to share this 🌳
They are ready to help find the best…
They are ready to help find the best price for you and if you text about a problem they actually get back to you Megan was the one I talk to and she was great
9 april 2026
Review zonder uitnodiging
Antwoord van Arbor
Thanks, Doreen — and a huge shoutout to Megan, who will be thrilled to see this! We'll always be here when you reach out 💡
Great Customer Service!!
I had been trying to enroll in Arbor online and was having no luck. I had tried several times. The last time I tried I found a link to Arbor support; figured I had nothing to lose by contacting them. Megan replied to my email and within a day and a half my problem was solved. I was very impressed with her willingness to help me and the kindness she showed.
7 april 2026
Review zonder uitnodiging
Antwoord van Arbor
Phil, we love hearing this — Megan takes real pride in making sure every customer feels taken care of, and it's great that she had your enrollment resolved in no time 🌳 We're thrilled you reached out to support, and we're excited to start working on finding you better rate plans!
Prepare for Salespeople at Your Door
We hesitantly signed up hoping that we'd see savings as they shopped on our behalf. Instead, our front door got bombarded with salesperson after salesperson trying to sell us their energy product/s.
So obviously, Arbor makes its money selling customer info to commercial vendors. This is abhorrent and against everything they promise to be.
DO NOT SIGN UP! There is no value other than wasting more of your time.
7 april 2026
Review zonder uitnodiging
Antwoord van Arbor
Nathan, we’re so sorry to hear about your experience — that sounds frustrating. We want to be very clear that Arbor does not sell customer data to third parties.
In deregulated energy markets, it’s unfortunately common for independent suppliers to market door-to-door, regardless of Arbor. That activity is completely separate from our service. In fact, Arbor is designed to reduce that hassle by analyzing your specific usage and pricing profile, working with our trusted supply partners to secure better rate plans, and handling switching for you, so you don’t have to engage with those offers at all.
We appreciate you providing your contact details — we were able to locate your account and it looks like you started signup just a couple days ago and never completed the utility link. If you’re open to it, we’re happy to help get everything properly set up and clarify any questions so you can get the intended value without the hassle.
We're available at support@joinarbor.com and will also be attempting to reach you by phone to clear up any concerns. We appreciate your outreach and look forward to connecting. All the best. 🌳
A True Value Add
The fact I dont need to do anything and Arbor continues to look for the best rate for me is so helpful. The process is seamless!
7 april 2026
Review zonder uitnodiging
Antwoord van Arbor
A seamless, set-it-and-forget-it experience is the goal, and we're glad it's landing that way for you, Gus 🌞 We'll keep analyzing and switching you to optimal rate plans so you never have to.
Helpful and they are fast on replying…
Helpful and they are fast on replying back in a good time frame and knowledgeable been using them for two years. I highly recommend them.
2 april 2026
Review zonder uitnodiging
Antwoord van Arbor
Two years of trust and a recommendation means the world to us, Afrancis 🌳 We take pride in being responsive and knowledgeable whenever you reach out, and it's great to know that's been coming through.
Thanks to Arbor I can put food on my…
Thanks to Arbor I can put food on my table. My light bill was over $600.00 2 months ago and over $400.00 last month and nothing had changed as far as using electric. Never in 35 yrs of living here has my electric bill been over $200.00. Arbor has been a life saver. I can't say enough amazing things about Arbor.
3 april 2026
Review zonder uitnodiging
Antwoord van Arbor
Patricia, seeing that kind of difference on your electric bill after all these years is exactly why we do what we do 🌞 We're so glad Arbor has been a life saver for you and your household — your kind words really mean a lot to the team.
Easy to follow online instructions and…
Easy to follow online instructions and quick follow-up on providing the necessary documents.
1 april 2026
Review zonder uitnodiging
Antwoord van Arbor
Smooth onboarding really matters to us, Joseph, so it's great to hear the instructions were easy to follow and that we got back to you quickly on any missing information. We're excited to get to work finding you better rate plans — welcome to Arbor! 🌞
I haven't received any results yet
I haven't received any results yet, but the customer service has been great so far. The rating may change depending on the results of their efforts.
30 maart 2026
Review zonder uitnodiging
Antwoord van Arbor
David, it's great to hear the customer service experience has been a positive one — that really means a lot to us. Tangible value can take a little time as we work on identifying the right rate plan for you, but we're actively on it and confident you'll start seeing the benefit soon. Let us know if you ever have questions about where things stand! 🌳
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