Jpfans Reviews 67

Buying from here was a giant mistake. It was fine at first, but then they asked me to pay for my package to get from Japan to the USA. I was told that the shipping was included, so I automatically thought that meant i didn't have to pay for ANY shipping... but I was wrong. They're trying to force me to pay $30+ dollars for internation shipping that I WASNT informed of. I contacted an agent about getting a refund, and they told me it wasn't possible. They are literally asking me for ransom. They're holding my package hostage in the warehouse until I pay the absurd shipping costs... THAT I WASNT INFORMED OF.

My jp fans haul to Europe
As someone who’s new to JPfans i was scared to use it so I checked sites and other ways to check like Reddit for people’s experiences! Eventually I decided to try ordering off another account to see if it was trustworthy and it was! Im glad to have used it as things I can’t get here in the UK can be easily accessible on here and have reasonable prices

I brought a Prize A Omnibus Ichiban Kuji Daima Super Saiyan 4 Goku Figure and Dokkan Itajaga Cards that include some great artworks and characters such as Int Super Saiyan Namek Goku and Agl Full Power Freiza. Such cool Japan Exclusive Items that I was able to get at such a good and cheap price and even cheaper price thanks to JPFans. I ordered both these items on the 4th March and waited until the 9th for the items to be shipped domestically to the JPFans Warehouse where I was greeted with such a surprise at getting free photos as part of their Standard Quality Inspection and this can allow me and also others to see how the item is looking prior to its international shipping towards my destination (and to other locations in the world for others). One advice on Shipping (On the JPFans App) is you are able to estimate the price of the item/haul when you go onto the estimations calculator. You can access this via the Cart or the Estimation button at the bottom of the Account Tab. This will help you to have a look at what the pricing could be for the Haul and the choices of which shipping option you would like to take with shipping taking around minimum 3 days to maximum 15 days. For example, I had ordered my items on the 10th March and they all arrived on the 19th March so almost a 9 day wait overall. They also have various Packaging options (some you would need to pay extra but they are worth it if you want to protect you're package even more) ranging from simple waterproof cling film to anti collision corners which was insanely good just to see them do and offer it for so little pricing when others would raise the price further for it. If you do ever need more information or help and advice with your packages then Customer Services will always be ready and prepared to help out whether it's small or it's a massive problem, they will be there to sort it out. I have nothing more to say to the JPFan's team other than thank you for providing me and others with an easier and cheaper way to get their favourite items without the hassle of travelling or paying exorbitant amounts of money and I hope whoever is reading this also use's their services too.

I recently bought a Caska Shf action figure on this incredible store, they made me saved so much money. The store is really easy to use and you get a discount on your first purchase, so what are you waiting for? Try it for your self!

I’ve been using JPFans for a while now, and I’m really impressed with the overall experience. The app is easy to navigate, and finding products is quick and convenient. One thing I really appreciate is the fast shipping and how well everything is packaged when it arrives. Customer support has also been helpful whenever I had a question. JPFans makes it simple to stay updated with new items and trends. If I could suggest one improvement, it would be adding more filtering options to make searching even easier. Overall, JPFans is a reliable and enjoyable app to use.

This is my absolute favourite website to use to ship clothing from Japan to the UK!! The app is so easy to use, everything arrived quickly and was so well packaged. They also send pictures of all the items you purchase before they ship them out so you can see exactly what you’re getting - highly recommend if you love Japanese clothing, figures, cosplay, collectibles etc etc!!

It's the first time I used JPFans and I'm super satisfied with the site and their app, I mostly use it for Kpop stuff, it took me a bit to get the hang of it but after that it went smoothly. They takes photos of the products once they arrive to their warehouse and you can consolidated your packages into one so you dont have to pay for shipping X times and they package the products with care. I'm very satisfied and I will buy from there again!

i received my item in about 2 weeks after it was shipped. even though i opted to remove the external packaging of my figures it arrived with no damage at all, which is quite extraordinary. the 2 figures i bought costed me about $85 together, while they're individually worth a-lot more. for shipping i only paid $41~ and didn't have to pay extra tariffs. they accept apple pay also and thats amazing for people that are careful with their card info! tracking was easy and accurate along with the free images and measurements they provide AND options for only 6$ shipping insurance. i recommend ordering from here because they offered way lower rates for shipping and more payment methods than others. theres also a ton of discount codes available for shipping and the shops on the app making it easy to get money off+ discounts on your later orders if you pay a certain amount in shipping (tiers). really awesome for long term use!

This is by far the best experience I've had with an international proxy! The entire process was really smooth, the website was easy to use, and the process itself was really transparent. As a music fan, it was really easy to find affordable merch, such as lightsticks, photocards, and concert exclusive keychains, and the conversion rate was much better than the other proxies. What makes JPfans stands out from other proxies is definitely their communication--the proxy service provides free pictures of each item when they arrive to the warehouse, along with measurements and weight. This, combined with their shipping calculator, makes it really easy to package multiple items and order in bulk while also being cognizant of shipping costs. Even with the changing regulations in the US, Jpfans process remains streamlined and easy to use. I've tried a few of the other major JP proxies in the past, and none have had this level of transparency and accessibility. From the product quality, the competitive conversion rate, and the fast and affordable shipping to the overall user experience, I couldn't see myself using any other proxy in the future as well.

it is an amazing app the only problems are when shipping is buyers burden that it ends up costing a lot, and the fact that it's translator isn't to great so a lot of times it's hard to find what you're looking for

JPFans is such an easy to use app. I'm beyond happy that I discovered it. They make the process super easy for you, and the prices are unmatched! The quality checks and swift shipping is what makes me love this app the most. I bought 11 sealed albums and 3 photocards in total and it came to around £60 with shipping, amazing value! I will 100% be using this all the time.

I received the package just as requested, but they kept charging me more and more shipping. I felt like I was paying a King's Ransom. Something that was supposed to only cost $20. If I knew I was going to be charged this much I wouldn't have used this app. No shade on the person who sold it to me, just the company that kept bleeding me of money. It costed around $80

I find the pricing for figures really good, i mostly buy from Jpfans because of their great pricing!!

I really enjoyed JPFans. my products were bought within a couple hours of me paying for them, and the QC images were high quality. Despite the language barriers, the customer service is great and very kind.
I overall had a great experience shopping at JPFans, and would reccomend it to anyone looking to get products from japan!

good communication , gave us a lot of pictures , for ppl who don’t want to pay a lot for the shipping you can regroupe everything in one order so it’s easy 🩷 i recommand it ! and the customer service was really fast and good for my questions

Great app! I've used them a couple of times now and the process has been very smooth. The shipping costs seem to be quite decent compared to other proxies I've checked and they do take 2-3 free-of-charge, photos of your items once they arrive in the warehouse. Had a small issue with a seller not sending my item but they kept an eye on it for me and got it sorted. Overall pretty happy with them :)

Ho acquistato un pacco con vari articoli ed è andato tutto perfettamente, dall’acquisto, all’arrivo al magazzino con foto e controllo qualitá, al servizio clienti sempre disponibile e cordiale, arrivato veramente in pochissimo tempo, molto professionali, esperienza top!!!

The app is really easy to use. I thought it would be quite hard to understand but actually it’s really well explained and having pictures at every step gives peace of mind. My items have always been delivered in the exact condition they were sold as and I love that there are multiple options for shipping and packing.

I'd definitely recommend getting merchandise and clothing from JPfans. The prices are very good, and you can get items you wouldn't get normally without travelling to the country it's from (usually Japan).

The site is easy to use, and the fact that they send photos of your purchases, and hold the items in a warehouse for you for 60 days is also an amazing feature.

I’ve been using the JPFans app for a while now and I’m really impressed with how smooth and easy it is to use. The interface is simple and clean, which makes it easy to browse and find what I need without any confusion. Everything loads quickly and the overall experience feels very well designed.
One thing I like about JPFans is how convenient it is to stay updated and interact with the platform. The features are useful and the navigation is straightforward, so even new users can understand the app quickly. I also like that the app keeps improving and adding helpful functions that make the experience better over time.
Overall, the JPFans app is reliable, user-friendly, and enjoyable to use. I would definitely recommend JPFans to anyone looking for a smooth and well-organized app experience.