Juice UK Reviews 222

I can't believe I didn't think to check reviews before now lol I'm such an idiot.

I've now bought 5 of these and each time either the wire ends up becoming exposed or they stop working unless you physically hold the damn thing. I thought maybe my son was being heavy handed but he isn't, it's absolutely the charger cables, they are crap quite frankly.

Don't waste your money

Literally a waste of money. I only bought it because it was long. The first one stopped working after 2 months. Second one stopped working after 3 weeks! Complete joke. Almost £20 each. Never again!

DO NOT BUY! Paid £17.99 from Sainsbury's for a Juice XXL USB-C charging cable, it came in the shape of a "juice packet" what a waste of plastic packaging to start with.

It melted, I had it for two weeks and the charging cable melted. I woke up one morning to an acrid smell. The cable thankfully wasn't in the phone but I had left the USB plug (Belkin, good quality) on overnight - like I have done with other cables. I would upload a picture if it was possible to prove it.

I will not buy ever again!

These charges are rubbish. Me and my partner ordered 2 each of the usb-c chargers for our Samsung phones and the chargers are literally useless. They just fall out of.the plug and phone constantly, they do not charge unless you physically hold the charger in the phone. Terrible. By far the worst charger we've ever purchased. Do yourself a favour and buy elsewhere because these chargers are the biggest scam going. I don't know how the company is still getting away with it.

I bought the "C" charging cable. Stopped working after about two weeks. I got a replacement... same thing happened. Really expensive for a useless product.

Bought a Juice fast charger from Tesco. Waste of time and money… takes the same time as standard Apple charging plug! Useless! Avoid.

Any business with bad customer service is not a good one, not professional, wanted to return a charger, was told to post it with a note saying refund !?

I won a code of off McDonald's monopoly. I purchased a C wired charger. Love the colour (wish they done more) have today charged my Phone to 100%. After reading reviews so far while charging it has NOT become hot and once full charged I checked the C port and that was fine too.

Will continue to use and hope it last the test of time 🤞

Absolutely awful company. Ok, it arrived very quickly, but my Juice 4 dropped all its charge as I went to use it. To return it, I have to wait for an envelope to arrive? Strange! And I've been waiting a week for it.

Just avoid this company, there's something not right about them.

***Update*** 3 weeks later and I'm still waiting for a refund. Waited two weeks for a return parcel to arrive, which turned out to be just a plastic envelope. Having returned the item, I've been waiting another two weeks for a refund. I've been told to wait 3 days for the refund to be processed. I paid by paypal, which I thought was instant...

If you try to ring their customer service number, you get the voicemail for 'James'. All you can really do is laugh.

I just recently bought the red charger from juice and its absolutely terrible. I have to charge my ipad at night because of the poor quality of the charger. I needed a long cable for my ipad however the brand and appearance of the item dont match the quality. I only paid £9 online but I will never buy anything from this brand again. Its terrible.

Absolute rubbish only worked for 2 weeks and cost 15 pounds .this company should be investigated by trading standards as there products not fit for purpose.disgraceful.

I’ve been using Juice chargers for years now, and I can say it’s one of the best in the market so far 👍🏻 Always guys make sure to keep the receipt in a safe place just in case if you need a replacement 👍🏻
Also Juice customer service are the best 👌🏻
Same day response ⚡️

I’ll stick to Home Bargains, tried to get in touch to resolve this as I don’t like leaving bad reviews.. however messaged through Facebook was told this was just for marketing, emailed twice! Nothing.. my cable cost 16 times more than my normal one and lasted about a month longer! Never again

I received a promotional codes for discount on there website. I contacted customer services to say I was unable to add the products to the basket on there website. I received an automatic response to say someone will respond within 24-48 hours on working day. I gained a response 4 days later to say they had website issues and it would be fixed the following day. Expecting customers to just wait until they have there house in order.
To send out offers without there website being in order speak volumes or there poor organisation and there response demonstrates they take customers for granted.

Terrible. Lasted a few days. Very disappointed especially considering the price.

Expensive 3m cable from Tesco. Failed after 3 months. Just like all the other cables out there, apart from about £15 higher in price. Avoid!

It started glitching just after some few days of and stopped working properly after few weeks. I had to put it in one position and even if the air would slightly touch it, It would stop working. I would have expected this from some £1 chargers but not from Juice
Totally regret buying it.

Juice charger green cable has given up working at first I thought it was phone but the charger is dead -the phone was getting hot when using the juice charger that's a serious safety issue and should be reported to The Standards Agency. I'm surprised they haven't been recalled seems no use contacting the manufacturer by the looks as many others had same issue and no recourse - one thing for sure I won't be buying a juice replacement item.

These chargers are absolutely crap. I have had a few of them purely bought as I need a 3m cable and this brand is the only one my local Tesco stocks. With each and every one I’ve had, they’ve only lasted a few months max before they become temperamental, only working if held at a certain angle, before stopping working altogether. Absolute garbage product, and they’re not cheap either. AVOID!

Had to email them 3 times no answer not even a automated response since the middle of November .
Charger lead lasted 3 months I wouldn’t recommend buying anything of these , I needed a cable as I wanted to print some pictures off for my dads funeral still no answer.
No customer service at all blaming the virus yet replied on Facebook the first time saying email it’s quicker.
Joke of a company