I was a little skeptical about buying my wedding dress online, but this was totally worth it. The dress was beautifully made, and was very chic and elegant. The quality of the dress was also pretty gr... Toon meer
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Horrible experience. Don't be fooled by their fancy website! Not only was the dress different than the picture the color was splotchy and inconsistent. I immediately shared with them I wanted to... Toon meer
Bedrijf heeft geantwoord
DO NOT buy from June Bridal/ returns are a nightmare. They advertise easy returns- WRONG- they deduct an unreasonable amount for shipping, then ask you to insure and ship to CHINA - leaving you wi... Toon meer
Bedrijf heeft geantwoord
The dress was well priced, fast shipping, great communication from the team, tracking on the shipment was helpful. I havent worn the dress, only tried it on, but seems well made. I did not do custom... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Shop wedding dresses, bridesmaid dresses, prom dresses, formal dresses & evening dresses at affordable price. High quality dresses come in all styles and silhouettes.
Contactgegevens
Beijing, Verenigde Staten
- junebridals.com
3,1
Gemiddeld
351 reviews
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Heeft 96% van zijn negatieve reviews beantwoord
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Was able to meet a delivery deadline in…
Was able to meet a delivery deadline in time for a beautiful wedding. Outstanding customer service.
4 november 2025
Antwoord van June Bridals
Dear Dwayne,
Thank you so much for your wonderful feedback! We're thrilled that we could help ensure everything was ready in time for your beautiful wedding. It was our pleasure to serve you, and we wish you a lifetime of happiness!
Best Regards,
June Bridals
High Quality Craftsmanship
High Quality Craftsmanship
I have to admit I was a bit hesitant to order at first, but the custom-sized dress I ordered came in on-time, is well made of good quality fabric, and fits beautifully! Their Customer Support is timely (especially considering timezone differences). As further recommendation--I'm about to order our daughter's wedding dress!
15 september 2025
Antwoord van June Bridals
Dear Alayne,
We are thrilled to hear that your custom-sized dress arrived on time, fit beautifully, and met your expectations for quality and craftsmanship! It’s also wonderful to know that our customer support provided timely assistance. Thank you for trusting us with such a special occasion—we are honored that you’re considering us for your daughter’s wedding dress and look forward to helping you celebrate this milestone!
Warm regards,
June Bridals
Terrible customer experience
Terrible customer experience, do not use this site.
I bought a dress from them and despite the sizing perfectly matching my measurements, the dress drowned me. I went with a different dress from Lulus (much better experience and quality) and returned this one.
However, you have to be approved to issue a return. And then you are responsible for round trip shipping. Well, my shipping was “free”… so I did not see it would be $40. On top of another $18 for me to return. I spent half the cost of the dress on returning something I never wore. And they refuse to work with customers, continue to send their vague return policy and have absolutely 0 concern for customer experience. I then found some Reddit threads and Facebook posts about people having even worse experiences than this.
AVOID altogether.
24 oktober 2025
Review zonder uitnodiging
Antwoord van June Bridals
Dear Rakellah,
Thank you for sharing your feedback, and we sincerely apologize for the frustration surrounding our return process. To clarify our policy, we provide a full refund for the cost of the returned item, but the original shipping fee—which may vary by package weight—is deducted upon refund. Additionally, return shipping is the customer's responsibility, as stated in our policy. We regret any confusion this may have caused and are continually working to improve clarity in our communications. If you have further concerns, please reach out to us directly via email so we can assist you.
Best regards,
June Bridals
Scam Site With Low-Quality Products and Service
June Bridals shows nice photography, but the wedding dress I received was of much lower quality. I wouldn't even wear normal clothing of such poor quality. So I returned it for a full refund via their return policy, exactly as stated on their website, and they said they'll only refund me 70% of the cost, and this was two months ago now that they confirmed they'd do this. However, they still have yet to refund me my money! So now, I'm out a dress AND the product cost and the shipping costs. This is thievery - beware: make your life easier and just go somewhere else.
20 augustus 2025
Review zonder uitnodiging
Antwoord van June Bridals
Dear Customer,
We refer to your recent communication regarding your return and refund for the wedding dress purchased from June Bridals. We would like to clarify that, as previously communicated via email, your refund has been processed in accordance with our agreement.
We have provided you with the transaction screenshot as proof of the refund. Please check your email, including your spam or junk folder, for the confirmation and supporting documentation. The refund should reflect in your account based on your financial institution’s processing times.
Thank you for your understanding.
Best regards,
Customer Service Center
Too late, Terrible quality, NOT what I ordered.
Was due to arrive the 11th, didn’t arrive til the 20th. Mind you, my bank informed them of the chargeback BEFORE they late-shipped it. They chose to ship it only AFTER they were informed so they could attempt to look like they’d fulfilled the order.
When planning a major event one does not have those several extra days to spare and deal with potentially no dress, I made other arrangements for a new dress with a different company as soon as they claimed their entire business was closing the entire first week of October, despite them still having many orders to fulfill and they did not inform buyers of this closing period prior to making their purchases either. The Dress is poorly made. It’s an obvious attempt to create the same one I ordered, but it is not the same dress. Very cheap and flimsy/tears easily type of material. I requested DDD CUP size and got A cups. When you advertise that it’s is a “custom made per order dress” and you select a as 6 and in the instructions inform the company you need a larger cup size rather than standard A cups… you expect to get the ‘custom’ make of what you asked for. This site is clearly a sweatshop of non professionals attempting to make a dime. Chinese made with a US port/address to pretend they’re a US based business. The dress is not usable and not what was ordered. This quality is less than what a children’s Halloween costume on the clearance rack at Walmart would be made of. Terrible! Do NOT buy from this site. The photos they use for the dresses are AI generated, which makes sense as the company is in Beijing China, NOT USA. Thankfully, I went through my bank to reclaim my money instead of using JuneBridals fraudulent refund behaviors of offers or discounts to everyone who’s dissatisfied, which clearly by all the other bad reviews on Trustpilot indicates that they screw everyone over and do not honor full refunds.
End note: after seeing my negative review they sent me an email essentially threatening me with legal action if I don’t send them back the dress they sent 4 DAYS after the bank charged them back and notified them of being investigated for fraud at that time. My bank is already investigating you, and they will get a copy of your threatening email too. As well as photos of the dress you claim to sell and photos of the one I received.
18 oktober 2025
Review zonder uitnodiging
Antwoord van June Bridals
Dear Ellie,
Thank you for sharing your concerns. We take all feedback seriously and would like to address the issues you’ve raised.
Delivery Delay: We apologize for the delay in delivery. As discussed via email before shipment, the estimated arrival date was adjusted due to unforeseen circumstances. We truly understand how important timelines are for special events and regret any inconvenience this may have caused.
Product Quality & Sizing: We’re sorry to hear the dress did not meet your expectations. Our sizing is based on standard measurements, which are clearly provided in the size chart (in inches/cm). We do not use cup sizes (e.g., A/DDD) as a sizing reference. We encourage customers to review the size guide before ordering to ensure the best fit.
Product Images: Our product images are supplied by our partners and are intended to give an accurate representation of the design.
We always strive to resolve issues directly and promptly. Had you contacted us before leaving a review, we would have been more than happy to assist you with an return and refund.
If you’re open to further discussion, please reply our email we sent. We’re here to help.
Sincerely,
June Bridals
My dress was beautiful
My dress was beautiful! Perfect for our Boho Wedding theme! Loved the fringe and old fashioned lace!
3 oktober 2025
Antwoord van June Bridals
Hi Jennifer,
Thank you so much for your wonderful review! We are thrilled to hear that you loved your dress and that it was the perfect choice for your Boho Wedding theme. The fringe and lace details are some of our favorites, too!
It was an honor to be a small part of your special day.🥰
Warmly,
June Bridals
I would give zero stars if I could
I would give zero stars if I could. Customer service is not allowing me to return the damaged dress I received. They also take FOREVER to respond. Look at other REAL reviews. This is a company from China, so in the USA we can't take them to court or else I would. Total scammers. My bank will be handling this dispute.
15 oktober 2025
Review zonder uitnodiging
Antwoord van June Bridals
Dear Customer,
Thank you for sharing your feedback. We sincerely apologize for any frustration you have experienced with our service and the delay in response.
Regarding the return process for the dress, our team is currently reviewing the situation to ensure a fair resolution. As mentioned in our earlier automated reply, response times may be longer during peak seasons and holidays, but we are committed to addressing all customer inquiries in the order they are received.
In terms of the dress condition, our team requires time to thoroughly investigate such cases to determine the cause of the issue. After review, we have confirmed that the item was not damaged before shipment. Nonetheless, we understand your concern and are willing to work with you to find a solution.
We value your feedback and would appreciate the opportunity to resolve this matter amicably. If you’d like to discuss further, please feel free to reply directly to our email.
Thank you for your understanding.
Best regards,
June Bridals
Beautiful Dress; Excellent order experience
Order arrived on time and as described. Sizing was accurate. Item description was accurate. Shipping was prompt. Dress was beautiful, well-made, lovely construction, lovely design: highly recommend.
14 oktober 2025
Antwoord van June Bridals
Dear Stacy,
Thank you so much for your wonderful feedback! We're thrilled to hear that you love the beautiful dress and had an excellent experience with your order. It’s great to know that the sizing, description, and shipping all met your expectations. We truly appreciate your recommendation and look forward to serving you again!
Best regards,
June Bridals
No regrets!!
Of course i was nervous about buying a wedding gown online but I fell in love with one on June Bridal's website and so I took a chance and I am so glad I did! The communication was excellent the entire process and my dress came on time and EXCEPTIONAL! The craftsmanship is amazing, the materials are high quality, the custom sizing is perfect and it is exactly what I wanted. I could not be happier and I am so glad I took the chance with June Bridals! If you're considering it, do it! You will not be disappointed!
10 oktober 2025
Antwoord van June Bridals
Dear Shannon,
Thank you so much for taking the time to share your amazing experience with us! We are absolutely thrilled to hear that you love your dress and that everything from our communication to the craftsmanship and custom sizing met your expectations.
It was a true honor to be a part of your special journey. Wishing you all the happiness on your wedding day and beyond!
Warmly,
The June Bridals Team
Customer service and quality
I reached out to customer service on two occasions and they were very helpful and timely in their response. I ordered a wedding dress and the quality surprised me, in a good way. I could not tell the difference between June Bridals dress and a $2,000 dress at the local boutique! Highly recommend!
10 oktober 2025
Antwoord van June Bridals
Dear Lexi,
Thank you for this wonderful feedback! We're so happy to hear that our customer service was helpful and that the quality of your wedding dress impressed you. Comparing us to a high-end boutique dress is the highest compliment we could receive!
We truly appreciate your recommendation and wish you a beautiful wedding day.
Best Wishes,
The June Bridals Team
Perfect, beautiful and best of all affordable
I fell in love with the dress when I first saw it! Made to order and so affordable! The dress is absolutely gorgeous! Perfect fit and very well made! Customer service was very helpful and helped me track the shipment right up to the day it was delivered! I would recommend to any bride!
26 september 2025
Antwoord van June Bridals
Dear Lisa,
Thank you so much for your kind words! We're thrilled to hear that you loved the dress and that it was the perfect fit for your special day. It means a lot to us that you appreciated the quality, affordability, and the care put into both the product and the customer service.
Wishing you all the happiness as you begin this beautiful new chapter! 💖
Best regards,
June Bridals
Dresses are not as pictured
Dresses are not as pictured. Much cheaper looking/feeling in person. Customer service is absolutely terrible. They ensured me I could return my dress if I didn’t like it and then they wouldn’t let me return the dress because “they filled the order correctly”. Spent almost $500 on two dresses and I am supposedly getting $71 back. However they said it would take 5-10 days, it has been 15 days and no sign of a refund. Going to count my loss and lesson learned
30 september 2025
Review zonder uitnodiging
Antwoord van June Bridals
Dear Emily,
We are sorry to hear about your experience. We would like to clarify that we never stated returns were impossible. Our goal was to offer you alternative solutions before processing a return, but we ultimately agreed to and processed your refund as per our discussion.
Regarding the delay, our finance team has been notified to check on the status of your $71 refund. A customer service representative will follow up with you directly to resolve this. We appreciate your patience.
Best regards,
June Bridals
You can not return there cheap china…
You can not return there cheap china dresses. DO NOT USE THEM!!!
24 september 2025
Review zonder uitnodiging
Antwoord van June Bridals
Dear Sandy,
We truly apologize to hear that your recent purchase didn’t meet your expectations. We stand by the value of our affordable fashion. Our goal is to provide stylish options at accessible prices.
As for returns, a return address was provided to you via email. If you wish to proceed, please initiate the return and provide the tracking number as instructed. We will process your refund once we receive the item.
Best regards,
June Bridals
Awful Experience!!!
No! No! No! Do not order from June bridals. They are in China, not USA. The dress had raw edges, not hemmed. It looked absolutely nothing like the picture on the website. Trying to get a refund is a joke. They offered $50 on a $200 dress. If you want to return it, the cost to ship it back to China was going to be a little over $80. So disappointing.
25 september 2025
Review zonder uitnodiging
Antwoord van June Bridals
Dear Pam,
Thank you for bringing your concerns to our attention. We were truly concerned to read about your experience and sincerely apologize for the significant issues you encountered with your dress and our service. This falls far short of the standard we strive to uphold.
We take your feedback extremely seriously. The problems you described—regarding the finish, appearance, and the challenges with our return process—are not acceptable.
To address this immediately, a member of our customer care team will be proactively reaching out to you directly via email within the next 24 hours.
Your feedback is critical in helping us identify and correct shortcomings in our quality control and customer service procedures. We are already reviewing these processes to prevent such issues in the future.
Again, we are deeply sorry for the disappointment and frustration this has caused. We hope to have the opportunity to restore your faith in our company.
Sincerely,
The June Bridals Team
Great quality and excellent customer service
There was some confusion on sizing on my behalf, Harriet with customer service was excellent with explaining measurements and making sure everything was correct so the dress would fit perfectly. The dress is beautiful and great quality. I definitely recommend June Bridals and I’m very happy with my purchase!
29 september 2025
Antwoord van June Bridals
Dear Amanda,
Thank you so much for taking the time to share your wonderful feedback regarding your experience with June Bridals. We are absolutely thrilled to hear that you love your dress and that Harriet from our customer service team provided you with such excellent support in ensuring the perfect fit.
At June Bridals, we are committed to delivering not only beautiful, high-quality dresses but also a seamless and supportive customer experience. Your kind words truly affirm the hard work we put into achieving this.
We are so glad you are happy with your purchase and truly appreciate your recommendation. It would be our honor to see you in your beautiful dress on your special day! If you have any pictures you'd be willing to share, we would love to see them.
Wishing you all the happiness on your wedding day and beyond!
Warmest regards,
The June Bridals Team
They made sure my order was correct and…
They made sure my order was correct and followed up with me after! I will share photos of the gorgeous quality dress I received on my big day a few months away.
12 september 2025
Antwoord van June Bridals
Dear Alyssa,
Thank you so much for taking the time to leave us this wonderful 5-star review—we’re truly thrilled to hear your experience was a great one!
We’re especially happy that we got your order correct and that our follow-up made you feel cared for; ensuring our customers have peace of mind is always our top priority. And we’re already looking forward to seeing the photos of you in that gorgeous dress on your special day in a few months—how exciting! Wish you a wonderful, memorable celebration ahead.
Thank you again for choosing us and for sharing your kind feedback. If you need anything at all before your big day, please don’t hesitate to reach out.
Warm regards,
June Bridals
Worst company ever.
If I could get a -5 review on this, I would. I ordered two bridal gowns for my daughter to try from this company and neither fit because they are not made according to size. Returning them has been a nightmare, they do not want to work with the customer, and I have yet to hear back from them and it’s been over a week after them telling me I could return them both. This is such a scam and just a load of total crap. Do not order any dress of any kind from this business. They need to be put out of business not everyone has money just to blow on dresses and this is just an utter nightmare. Thanks for nothing, June Bridal.
11 september 2025
Review zonder uitnodiging
Antwoord van June Bridals
Hi Shannon,
Thank you for your feedback. We have noted your remarks regarding the bridal gowns’ fit and the return process.
As confirmed, we will send you the detailed return information today.
To ensure the return is handled properly, necessary procedures need to be followed.
If you need additional help, please reach out to our customer service team directly.
Best regards,
June Bridals
Mother of the Bride Dress
I purchased a mother of the bride dress on 7/24/25.
I received the dress in a timely manner. It didn't fit, I didn't like it. When I wanted to return it, they offered me $35 towards an alteration. They now offered to give me $70 to keep the dress. I find this to be a reasonable solution considering all the shipping fees. I will take this offer June Bridals.
22 juli 2025
Review zonder uitnodiging
Antwoord van June Bridals
Dear Customer,
We’re sorry the dress didn’t fit or meet your preferences, and we appreciate your feedback.
To clarify: We never refused your return—we previously offered an alteration credit as a solution, and now we’ve sent the return label and shipping address to your email (check spam if needed). Please share the return tracking number with us after shipping so we can confirm receipt timely manner.
Thank you for your patience.
Sincerely,
June Bridal Customer Service
I recently purchased a wedding dress…
I recently purchased a wedding dress from this site on 07/31 and when it was received towards the end of August it did not match my expectations. When I reached out to customer service to ask for the return label and shipping address it was several days before I received any response, only to offer me an option to keep the dress at a discounted price. I declined this offer and kindly asked again for the information to return the product. I am still awaiting a response after sending several more emails. I simply want to return this dress and get my money back so I can buy a dress I want to wear for my wedding next month. I will be filing a complaint with the Better Business Bureau.
31 juli 2025
Review zonder uitnodiging
Antwoord van June Bridals
Dear Customer,
We apologize for the delay in our earlier communication and any frustration it caused.
We have sent the return label and shipping address to your registered email (please check your spam folder if not found). Kindly provide the return tracking number after shipping the dress—this helps us follow up on the delivery progress promptly.
Thank you for your patience.
Sincerely,
June Bridal Customer Service
Would Recommend June Bridals!
My order was delivered to the wrong address by FedEx. June Bridals customer service was amazing! I sent all the information to them & they immediately replaced my order. I am so grateful for their help in getting my order to me just in time! The dress is great quality & I would definitely recommend June Bridals for cost, quality & customer service. Thank you!
2 september 2025
Antwoord van June Bridals
Hi Autumn,
Thank you so much for sharing your wonderful 5-star experience with us—we’re absolutely thrilled to hear this!
First, we want to apologize for the inconvenience caused by the initial order being delivered to the wrong address by FedEx. It’s never our goal for you to face such hiccups, so we’re incredibly glad that our customer service team was able to act fast, take your information, and send a replacement order promptly to ensure it reached you just in time.
Knowing the dress meets your expectations in terms of quality, and that you recognize our balance of cost, quality, and service, means the world to us. Recommendations from valued customers like you are the highest compliment we can receive.
Thank you again for trusting June Bridals—we’re grateful for your support, and we’d be honored to assist you with any future needs. Here’s to making your special moment even more wonderful with your beautiful dress!
Best,
June Bridals
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