K9 JETS Reviews 170

K9 Jets made a stressful move as least stressful as possible. Their staff could not have been better, so sweet, so kind and thoughtful to me and my Jimmy. The pilot even helped carry Jimmy (a 66lb black lab) up the stairs with me (Jimmy got a little nervous). Then it was all smooth sailing. The vendors K9 Jet recommended for the Health Certificate, paper work and airport pick up were truly the icing on the cake. Would recommend my whole experience over again.

My dog and I travelled from Dublin to Teterboro in July 2025. Honestly, I couldn’t recommend K9 Jets enough. They were always quick and responsive in any questions I had before the flight. The service at the airports and during the flight was top tier. K9 Jets made everything so easy and stress free. I would definitely recommend if anyone is flying with pets to use K9 Jets.

From the moment we booked our flight K9 were very helpful with organizing documents check. The day we arrived to the airport guys took care of us ! We had time to meet all the passengers our dogs had a great, calm atmosphere to play a bit before the flight . We had a sitting organized in a smart manner that all of us had a space and feeling comfortable with our pets during the flight ! The flight went smooth ,cabin crew were professional,kind and helpful! Great service of food,snacks,drinks as well as treats and water for our pets !
It’s a game changer in the life of people with pets . You travel without stress with your pet by your side!
Thank you so much for all the people that made it happen!
For the future if it is possible to create a WhatsApp group for the people that travel with you , will be great to chat and ask questions between ourselves to help each other with tips and suggestions!
Small consideration, the emails sometimes were replied after some time if they will be answered promptly rather than this small thing , you are a stars and the service is outstanding! Many thanks , we were very lucky and happy to be on the first flight from Dubai to Milan !

I just moved to the UK from NY with my large dog, and K9 Jets was a godsend. When I started researching, I was completely overwhelmed by the process of moving internationally with a dog, especially our nervous rescue who we did not want to put in cargo.

K9 Jets made the process simple from start to finish, and the experience was really fun! We met some great dogs and owners, and the staff from bookings airport greetings to crew to checkout were patient, kind and professional.

I would absolutely recommend K9 Jets - we are so thankful for our safe and happy trip to London!

Thank you for flying Brewster and I safely from New Jersey to Geneva on 6/26/25. We had an exceptional experience from start to finish. The greet staff were helpful and kind. The pilots and flight attendant were so friendly and made sure everyone had what they needed. The flight was so smooth and fast. My ears never popped and there wasn’t a loud background noise that I experience on commercial flights - it was quiet. Take off and landing were also smooth. Arriving in Geneva was so easy as the crew met us at the plane and helped each passenger get to their next destination. They gave Brewster a bowl of water and had us wait in a nice lounge while they called us a cab. The entire experience was worth every single penny. Brewster slept for almost the entire flight at my feet and a bit on my lap. Sincere thanks!! Sandi M.

Wonderful communication, impeccable customers service. The K9 Jets team made me feel at ease during a huge international move with my pup. They made the whole process seamless and comfortable for both my dog and I. We had a wonderful experience, and will use K9 Jets again for future moves.

Flying with K9Jets was truly exceptional. From start to finish, everything was handled with professionalism, care, and genuine love for animals. I flew with my Spitz Rio, and I was blown away by how smooth, comfortable, and stress-free the entire experience was for both of us.

Thank you, K9Jets, for making what would normally be a stressful journey into something truly enjoyable. We’ll absolutely be flying with you again! 🐾✈️

Very supportive in making the booking and preparing everything, very welcoming and very attentive checking in and on the flight (a time for the dogs to get to know one another is a great idea). The atmosphere on the flight allowed my dog to relax and sleep. Altogether a great experience.

I’ve flown K9 Jets twice so far and both times my experience was seamless! Being able to check in so shortly before the flight & exit so quickly after, really reduces the stress of travel on my dog & myself. While in flight he’s happy & comfortable as am I. And I feel relieved to know he’s safe and sound as we take an 8 hour or longer flight. Everyone I’ve encountered from the company has been friendly and endlessly helpful. It’s an amazing idea, which has really helped me be able to travel long distances with my dog safely and comfortably. Im already planning my next adventure based on where K9 Jets flies!

Adam and Kirsty went above and beyond to help ensure that we were able to get our dog to London in time for her life-saving heart surgery. We flew NJ to London and then back home again on K9 Jets and had a truly fantastic experience. The flights were so comfortable and everyone we interacted with at K9 was knowledgeable, kind and helpful. Being able to have my dog in-cabin with me both ways removed so much stress from such a difficult time and we felt so well looked after on both flights.

K9 Jets is a top level organization. I recently flew to Lisbon and my experience was fantastic. Before the flight, K9 Jets were quick to respond to all my requests.
My Dog was treated wonderfully and I will be using the service again!

This is an incredibly well run airline and a great company. I traveled in December from New Jersey to London. From start to finish they were responsive, assistive, and exceedingly pleasant. I originally planned for a trip with my 2 dogs, and when one of them died unexpectedly just 2 weeks before the flight, I received a very personal and kind message from the team giving me their condolences. The arrival process was very smooth as well, and they even had a personalized dog toy for my boy (and even gave us the one they had made for my dog that died, which may seem like a small gesture on their part but was very touching). They also worked really well with Pawsitive Pets to make sure our paperwork was all in order which gave me confidence that all would be well once we arrived in London.
Overall this is a wonderful way to travel with your pets. So very well worth the money and you are in great hands!

K9 Jets was a first class experience from start to finish. The team was fantastic in every respect beginning with accommodating our 195 pound Irish Wolfhound, Ozzy. Adam and Kristy were personally involved in many aspects of the preparations, and I was thrilled that Adam met us at our destination with a personal gift for our pet. The flight itself was exceedingly comfortable and the crew was first rate. We have already recommended this service to our friends, and we will certainly use K9 Jets when we return to the States.

Thank you from the bottom of my heart for helping get Jimmie home to England. Your help was second to none and I appreciate what you do more than you know. Truly life changing to have Jimmie home with me, and the level of help you gave us through such a stressful time was second to none. Every moment of this process was stressful, but you, Adam and the team made the “out of our control” elements work. I cannot thank you enough for all your help, dedication and the amazing service.

The K9 jets team, Emma, Adam, pilot, air crew, welcome party were all exceptional. The welcome bag was also such a treat!!

Thank you again so much, you really are changing peoples lives. 💜

K9 jets provides a seamless experience for getting your pet relocated.

I used them recently to get my golden retriever from UK to UAE, apart from chartering my own jet this was the only way to get a dog this size into the UAE in-cabin. I couldn’t risk shipping him as cargo, and frankly couldn’t put him through it.

K9 jets is a serious operation, they know what they are doing and it despite the amount of dogs on the flight it still feels like a luxury private charter experience. If you pair them with a pet relocation specialist (which they are able to recommend) you really have all the work done for you - you just need to show up.

Flight was comfortable, the cabin crew went above and beyond to make sure we were comfortable. We had a refueling stop and our pilot even negotiated a potty break for the pups on board despite push back from the airport. There was a full breakfast, a three course meal and plenty of snacks on board.

Its not cheap and was definitely on the fence about spending the money, but would repeat in a heartbeat.

Flying with K9 jets is amazing. It is stress free for humans and dogs! Highly recommend!

I had the absolute pleasure of flying on K9 Jets’ inaugural flight from Teterboro, NJ to Geneva with my senior pitbull, Bruno, and I couldn’t have asked for a better experience. From the moment I booked, their team provided exceptional service, ensuring I knew exactly what to expect every step of the way. Their thorough communication and detailed explanations made the entire process stress-free and easy to navigate.

On the day of the flight, everything ran seamlessly. The white-glove service was evident from start to finish, and Bruno was treated with the utmost care. He had plenty of space to relax, and the attentive crew made sure he was comfortable and well-hydrated the entire journey. It was clear they genuinely care about the well-being of their furry passengers.

Flying internationally with a dog can be daunting, but K9 Jets made it an absolute breeze. If you’re looking for a stress-free, top-tier way to travel with your pet, I can’t recommend them enough. Thank you, K9 Jets, for making this journey so smooth and special!

On time departure. Early arrival. Great staff. And happy animals everywhere. And I swear I could see the curvature of the earth.

From start to finish. All easy and first class.
The huge amount of time saved avoiding check in and check out etc.
Yes, there was customs and baggage check and documents check. But when it only 9 passengers, a bit quicker than 200. ;)
Walk on the plane, take off, land, walk off the plane.
Beautiful plane, comfortable for both me and my dog.
Highly recommended.

What a luxurious experience for human and hound! No detail missed and the best comms to make this a seamless experience. My older hound passed just days before the journey and such compassion to ensure his memory was with us. Can’t recommend K9Jets enough.