K9 JETS Reviews 170

Travelled recently with my two Welsh corgis. It was very easy. My two amigos and I arrived happy and rested. K9 staff were excellent from pre-flight arrangements to the flight crew. I would have no hesitation in recommending their service.

Living between the US and UK we have enjoyed a number of trips with K9 Jets. The service is impeccable and friendly (Emma could not be more friendly and helpful), the process super easy and flight really enjoyable - if a little surreal!! Hopefully this is the future of pet travel for all.
Chicago pleeeease!

K9Jets was the solution for me to bring my puppy Blue back to the USA from Paris. The flight was great and the jet very comfortable. Not sure how it would go with a puppy, but we felt supported every step of the way and everything went well. They paired us up with the perfect canine companion Dottie and her delightful owner. I have told everyone about my experience, from travel agents to dog trainers, and beyond…recommend highly

It’s been a very stressful time for our family recently, necessitating a relocation for several months. The least stressful part was bringing our doggo along. K9 Jets are efficient, communicative, luxurious and personable. We received ample information, excellent service, advice on documentation required. We’ve already booked our return trip with K9 Jets.

Just want to express my total gratitude to K9jets for flying our wee family all the way from London to LA. Relocating simply wouldn’t have been possible without you, I’m a nervous mama to a skittish dog, and flying without her in the cabin with me was NOT an option. I will always cherish the memories of a jet filled with lovely people and their adorable dogs! Big thanks to our flight attendant Jasmine, you were beyond fantastic. Massive thanks to Adam and Emma for the wholesome work you’re doing, I wish your company all the best and will aim to avail of your services again in the future. 10/10 would recommend!

K9jets were exceptional from my first interaction until I arrived at my destination.Adam and Jasmine and the support team treated us like we were special, responding to my and my pup’s every need. They even helped guide us around rental car pickup and drop off and documentation. It was a very special experience.

The K9 jets team were so wonderful! I am a very nervous flyer, absolutely hate take off, turbulence and landing, and was very anxious for this flight as I had assumed a smaller plane would mean more turbulence.

Once I informed them of my worries, Emma sent me the most thorough and thoughtful response to put my mind at ease and assure me that I might be pleasantly surprised with how smooth the flight was.

I assumed she was just being nice and bending the truth (lol) but turns out she wasn't at all! I flew from London to New York and it was such a smooth and easy flight!

Obviously everything else was amazing too - someone to meet you as you arrive to take your luggage, delicious in-flight food, attentive air hostess offering drinks and snacks and lots of fuss for my pup.

For me, this was a relocation flight, and if getting the love of my life overseas safely isn't what my savings are designed for, then I don't know what is! Best decision I ever made.

Exceptional 5 star service from start to finish!
This was by far one of my best travel experiences! I was travelling with my 8-year-old nervous dog and I was a bit anxious about flying with her over the pond. Adam and Emma were absolutely fantastic and provided excellent assistance and professionalism, as well as the whole crew. I am very impressed! Thank you so much Emma for helping me with Willow and for being so kind and reassuring. Adam: you are a STAR!
I highly recommend K9 to anyone who wants to travel stress-free with their fur babies.

Another great flight with K9JETS. Such a great team and service!

Flew K9 JETS on Sunday June 9th from London to NY/NJ. A great experience from the booking process with Emma and my video call with Adam. The meal was excellent and the pups loved the freedom of not being in a crate. I highly recommend this and hope to travel with them again!

K9 Jets went above and beyond in bringing our PBGV Buddy Holly back to the UK from New Jersey after he retired from the show ring and 'public duties' after winning BIS at the Westminster Kennel Club in 2023. I can't explain how comforting it was knowing he was safe, happy, and travelling in pure luxury with K9 Jets alongside Christian his travel guardian from Signature Pet Transport. The whole process was zero stress for Buddy and on arrival he was gifted his own personal goody bag, just like his fellow canine passengers, which he's enjoyed greatly. Greeting them directly off the jet on the tarmac was an added bonus too. They deserve more than five stars! Buddy and I definitely recommend this way of travel and with K9 Jets specifically!

Amazing service! Adam will walk the extra mile to give you the best service possible!

WONDERFUL experience from Van Nuys (Los Angeles) to Farnborough (London). This is our second trip with K9Jets. Adam, Emma and team are fabulous. So too are their partners who deal with everything from documentation to ground transportation. The crew on the ground and in the air were wonderful. The plane spectacular (we even got to see the Northern Lights from 45,000 ft) and the other travelers - 2 and 4 legged - were delightful. This is TRULY the world's first airline for dogs (and cats) - notwithstanding claims by a competitor who is just getting started. And K9Jets is also the world's most experienced airline for dogs (and cats). We are committed and loyal customers.

We have two small dogs and have been driving across the country seasonally and finally decided that was enough. I would never check them, they are too big for carry-ons, and JSX is too many legs to get from east to west coast. I was very nervous with k9, the comfort, the amount of large dogs. I could not be more pleased. The team is wonderful, helpful and made the entire trip simple and comfortable for everyone. From arrival to departure, this is how we will do this process going forward.

Adam and the entire team at K9 Jets were exceptional to work with. The experience from the initial contact to arriving in the UK was efficient and professional. More importantly they alleviated the stress that might otherwise have made the journey less enjoyable, and certainly more stressful, for Jazmin and me. Many thanks to Adam and the entire team at K9 Jets. Keep up the good work.

We feel like responsible pet owners who want the best for their dog, we were at lost many times in search for a travelling solution with our dog.

We refused to place our family member in the cargo hold for many reasons but mostly for safety and well being concerns.

We came across K9 Jets and their amazing team last year. We had an opportunity to fly with them in November 2023 from Teterboro to London and then again in May 2024 from Frankfurt to Teterboro.

Both flights were extremely comfortable for us and our dog. On the flight to Europe we had 9 dogs and 3 cats and all the animals were passed out once we took off. It was exciting and cool at the same time. We had so much fun!

The process is pretty easy as Adam and his team navigate you from the get go. How to obtain the proper paperwork for your pet. What to expect. What food will be available to you on the plane. Emma is always an email or a phone call away to help - and we really appreciated that - especially the first time.

The pilots and crew are extremely professional and it was a true joy to meet them all so far. We felt very safe under their leadership.

K9 Jets makes promises and keeps the promises, but above it all they really care for the wellbeing of your pet. They want you to be happy. I noticed the push for constant improvement for their services and the drive to offer the highest standards available.

This is ultimately the only way to travel to and back from Europe for us and our dog.

Look no further and we can’t wait to meet you and your loved animal on the next flight.

Tomas, Lenka & Queen

K9 JETS are an amazing company. Thank you Adam and Emma for making the seemingly impossible possible! I have a nervous cockerpoo who gets stressed in the car. We recently flew Farnborough to Teterboro and the reassurance I received beforehand was very much appreciated. Yes the dogs did all get on with each
other, yes the dogs settled down quickly and slept most of the way, yes they didn't need to go to the toilet! The meal and refreshments were excellent and thanks too for Archie's goody bag. I cannot recommend K9 JETS enough .

Moving to a new country was a stressful experience but the one part that I thoroughly enjoyed was flying with my dog on K9 Jets! The customer service was 10/10, special shout-out to Emma who provided extra support when UPS lost my dog’s certificate in the mail. This experience was worth every penny!

My two chihuahuas, Fancy and Piglet, had a wonderful time on our recent trip to the UK with K9 Jets. The staff, the plane, the food, the airports - the entire experience was perfect. K9 Jets treated my pets with the dignity, care, and respect that all pets deserve during travel.

We will never fly internationally any other way. We can't wait for our next K9 Jets flight!

K9 Jets is an awesome company. Great customer service and very helpful from beginning to end. They really care about the dogs and the people. First class treatment all the way. Flights were the best fights we ever experienced. Everyone involved from first making the reservation all the way through to flight and during and after have been the greatest and took great care of us. Highly recommend to anyone wanting to fly with your pet in the cabin. Adam from K9 Jets and Nicole from pawsensitive help us make this once in a lifetime experience as we retired from USA to Sardinia Italy. Adam also ensured we had a connecting flight from UK to Sardinia. Truly cared about our one way trip to our retirement life.