Kally Sleep Reviews 832

Kally Sleep offers a great range of products which caters very well to an individuals specific needs. I have bought a range of products from them in the past including the Wedge pillow and the Adjustable pillow.

My most recent purchase was the Ultimate Side Sleeper Pillow. Since using it for the past 5 days, my neck pain has gone away and I have gone back to having comfortable nights sleep; and I am hopeful that it will continue to deliver just like my previous ones.

I was lucky to buy this item with a matching pillow case whilst on promotion, which made it even better.

I have recommended Kally to family and friends and so far all the feedback has been positive, so if you are considering buying a Kally product, I’d say go for it.

Arrived quickly, pillow seems well made and look good a little tight in a standard pillow case as the are quite deep, but unfortunately they are a little too firm for me, the joys of not being able to try before you buy.
I find it a nightmare to find a good pillow, the search continues.

My order was despatched and arrived quickly.
Great pillow, good for my neck and shoulders.

Cant rate this pillow enough as a slide sleeper its perfect such a good night sleep feel cool and not having to fluff my old pillows through the night. Quick delivery also hassle free. Have told a few ppl about this website such good value for money

The pillow is great , it really helps with my neck pain.

Prompt delivery, excellent product, comes in a handy carry case; a very welcome gift for our pregnant daughter. Worth ordering a spare cover for the pillow.

The pillow case I ordered is great the only suggestions I have would be they would not make them in one size and the colours they have aren’t the best. Would love to see more pastel colours.

I absolutely love my New Pillow. First purchase from Kalla Sleep.On opening I thought it may be too firm. But I was wrong. It is so comfy, and eased my Arthritis neck and shoulder pain. I would recommend this Pillow, very good quality too. Thank you 😊

Good value, quick delivery

Comfortable product, quick delivery. all round fab sleep. Thank you

Cover really nice quick delivery need more colour options

Lovely firm side sleeper pillow. Had such a good night sleep and it is far superior to a a much more expensive, known brand side sleeper. Am so glad I bought this.

I was a bit hesitant about getting a pregnancy pillow, but after some research online I decided that the Kally Sleep was worth trying out. I love the fact they give you a 14-day trial. It is the best thing ever. It’s like being cuddled all night. My boyfriend tried it once and now can’t wait to use it when I’m not around. My hip pain from sleeping in my side has gone too, making the pregnancy easier. Definitely worth every penny!

AVOID AVOID AVOID

I made the mistake of ordering from Kally again last time 2022 and service was dreadful then. I only did this because they won’t sell knee pillow replacement covers via their 3rd parties so we had to order direct.

I ordered and they said despatched 29th Jan Evri tracking showed goods never arrived with them even 5 days ago! I emailed Kally, they didn’t respond and now 5 days later, tracking not updated, goods not received and I’ve emailed again! Today is 7th Feb!

They had the audacity to spam me twice asking for reviews on both items.., so they will regret that by time I’ve finished leaving reviews everywhere!

I’ll be doing a chargeback on credit card come Monday if goods not there.

Don’t buy from these people is my advice !

Awful customer service - I’ve been chasing Kally Sleep for three weeks on email, and other socials and no reply. The cooling mattress topper just made me hotter and the pillow didn’t help me at all either. Refunds wise, you have to pay for returns which costs a lot and I just need to speak to someone… but I’ve been trying for around an hour a day and not heard anything. Awful.

I bought my daughter the U Shaped Pregnancy Pillow and it has gone lumpy all over! it was only purchased in October 2024.
As this comes with a 2 year guarantee, I have emailed Kally Sleep repeatedly and also sent a message via FaceBook. I have also tried ringing them and the number does not exist!
I have now gone to my card provider to request a chargeback for faulty goods.

I have a faulty pillow case, it's been 3 and a half weeks and they've not replied once. I've follows up them 4 times now. Their phone number (0207 499 6209) is disconnected. They clearly are not interested in resolving issues with faulty products.

Poor quality u-shape cushion. Clearly not filled properly as lumpy and has gaps in after less than 1 week of using it! Emailed the customer service team on a number of occasions and no response. No telephone number to call

The body pillow arrived swiftly from Kally Sleep. Compared with the previous body pillow, it was poorly filled and lumpy and not comparable with image on the Kally Sleep website. In an email to Kally Sleep, I indicated I was dissatisfied and the same day got an email about claiming a refund. I emailed back to say I wanted a better quality pillow but had no response. Most disappointing.

Terrible customer service, website shows product as something completely different. Not answering emails.