First time using Kapsule and I was really impressed. Ive shopped from other sites that state they ship from NZ or Aussie but have often waited weeks for something that's been shipped from China. Amazi... Toon meer
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Lees wat reviewers zeggen
Time wasters, order product wait a week then get a refund.
I have given 5stars because the communication and support from Kapsule ,over a minor fault of an item I bought, was very much appreciated. Due to me being housebound with mobility issues Kapsule sa... Toon meer
Bedrijf heeft geantwoord
Kapsule is such an incredible online store! Their customer service is out of this world with answering my questions and I’m glad we finally have something New Zealand based and not sold off to the aus... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Kapsule is New Zealand’s all-in-one online marketplace, designed to make shopping simple, seamless, and local. We bring together a wide range of sellers and brands under one roof, giving customers the convenience of finding everything they need in one place while supporting Kiwi businesses at the same time. From fashion, electronics, and homeware to food, beauty, and everyday essentials, Kapsule is built to reflect the way people shop today. Our goal is to make online shopping feel effortless: easy search, secure checkout, reliable delivery, and trusted customer support. We are proud to work with independent makers, established retailers, and everything in between. Every store on Kapsule is carefully onboarded to ensure quality products and a safe shopping experience. For customers, this means peace of mind. For vendors, it means a platform that values and promotes their work. As a 100% New Zealand-owned business, Kapsule is more than just a marketplace — it’s a community. We believe in giving small businesses the tools to succeed online, while giving shoppers access to better choice, better value, and better service. Whether you’re discovering something new or shopping for everyday essentials, Kapsule is here to open doors to a world of products, made easy.
Contactgegevens
Nieuw-Zeeland
- hello@kapsule.co.nz
- kapsule.co.nz
4,2
Goed
23 reviews
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Really does ship from NZ!
First time using Kapsule and I was really impressed. Ive shopped from other sites that state they ship from NZ or Aussie but have often waited weeks for something that's been shipped from China. Amazing service and great product. Delivery was fast too. Thanks
10 september 2026
Quality and price very good
Quality and price very good. Quick delivery. Will definitely order again.
13 augustus 2026
Easy purchase
Easy purchase, fast delivery, quality product (fire top stove fan ) amazing customer service !
29 juli 2026
Kapsule is the best!
Kapsule is such an amazing online store! Finally New Zealand has something like Amazon. The customer service is out of this world and I love my new slippers!
5 mei 2026
That my order arrived as u said 3-5…
That my order arrived as u said 3-5 days well done 👍
24 juni 2026
Braid
Timely delivery,and product matched description perfectly.I have just put the line on my reel for the next adventure.
6 juni 2026
The Owner went out of his way to…
The Owner went out of his way to satisfy my purchase. Would definitely recommend this company
26 mei 2026
Great service
Easy straight forward online purchase. Super fast despatch and delivery. Great packaging and great products. Very happy. Already purchased again on Sunday
26 mei 2026
The item arrived super fast
The item arrived super fast.
It seems very good, I’ve only had it a few days but it is quiet and does the job efficiently
1 mei 2026
Everything was exceptional from…
Everything was exceptional from delivery to quality of product.
1 mei 2026
Prompt communication from customer service
I have given 5stars because the communication and support from Kapsule ,over a minor fault of an item I bought, was very much appreciated. Due to me being housebound with mobility issues Kapsule saw to the fault quickly. Thanks.
28 april 2026
Antwoord van Kapsule
Thanks Rae, really glad we could sort that out for you quickly. We know how frustrating it is when something arrives faulty, especially when getting out and about isn’t easy. Hope you’re enjoying it now that it’s sorted. Thanks for taking the time to write this.
— Jesse
Kapsule is such an incredible online…
Kapsule is such an incredible online store! Their customer service is out of this world with answering my questions and I’m glad we finally have something New Zealand based and not sold off to the aussies!
8 april 2026
Antwoord van Kapsule
Thanks Jake, this means a lot. Keeping Kapsule NZ-owned and NZ-built is genuinely important to us, so it’s great to hear that resonates. Stoked you had a good experience with the team too, they’ll be chuffed to read this.
— Jesse
Amazing experience and my order arrived…
Amazing experience and my order arrived very quickly. Will definitely buy again. Highly recommended
12 april 2026
Antwoord van Kapsule
Cheers CB, thanks for the review. Fast delivery is something we lean on our vendors for and they came through on yours. Looking forward to the next one.
— Jesse
Very prompt with their response to my…
Very prompt with their response to my emails despite some delivery issues. Good follow up communications. Excellent service over all! Happy with the product! Highly recommended.
15 maart 2026
Antwoord van Kapsule
Thanks Dhammike, sorry there were delivery issues but glad the team got you sorted. Good follow-up matters, especially when something goes sideways. Really appreciate you giving us another go and writing this.
— Jesse
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