KEENS Belfast Reviews 

Great product, good price, reliable delivery.

The guys were very courteous and checked the furniture properly.
Communication regarding the visit was very good.

Very knowledgeable sales persons , gave good recommendations.
Plenty of warning re time of delivery on delivery day. The delivery staff were polite, pleasant and very considerate of my property.

Great service. Will definitely use Keens again

Excellent communication throughout, much appreciated!

I have ordered twice recently on-line . The delivery to Wales was very fast and everything was securely packed. I have never visited the stores but can vouch that the service is great.

Excellent furniture great quality and pricing. The staff are very helpful. The lady went out her way to find us a piece of furniture we needed specifically with a limited amount of space. Definetely returning to this shop.

From start to finish on my Purchase excellent communication staff really very helpful ,Bryan the sales Manager was excellent,kept me up to date as to when my Sofas would be in their premises, Valerie rang as to when this would be delivered first class ,and the delivery guys were really lovely ,so definitely would buy from this company again could not fault a thing and thank you

Been buying from keens over 20 years now. And still have bedroom furniture from years ago and still looks brand new.
Staff and products are 2nd to none. Wouldn’t shop anywhere else to be honest.

I can honestly say that there’s still “ Decent people living on this planet!!
Valerie, a star bar on the staff, couldn’t do enough for me … and went out of her way to accommodate my order here in the south of Ireland! Can’t say enough about her! Thank you for all your kindness in accommodating me 😘 Elizabeth x

great collection of furniture and houseware, very helpful and friendly staff, delivery guys, very friendly and polite, buy all my furniture there

Web site made selection of item easy and staff on phone processed order well. Advice of delivery was clear and timely and delivery staff pleasant and careful with item. Would buy again.

quality of service and delivery
Staff were very helpful and delivery team were punctual and called before hand as promised

Staff were very helpful and polite. No push to get a sale. Also when asked several questions they were able to reply instantly and were also very informative.
Delivery was on time and seamless.
Very helpful too.
Professional and informative. A lot better advice than most. Excellent service

Good service at a distance. Felt a bit slow to complete but chair arrived on time and well protected

We would highly recommend Keens. Helpful sales staff (Denise), delivery arranged very quickly after goods arrived at store (Valerie) and a call from the delivery driver (Mark) half an hour before arrival. Competitively priced. Very satisfactory experience.

Service that went above and beyond. Paul gave us an amazing experience furnishing our 3-bedroom apartment — an exercise that could have been complicated given we're not residents, but he made it easy from day one, guiding us through every piece of furniture for the three bedrooms, dining room, and living room. He then oversaw delivery of everything in our absence, and finished the project with fantastic touches — a rug, artwork, lamps, and plants — that pulled it all together. The apartment now looks like it belongs in a magazine. Thank you so much to Paul and the entire team!

Very helpful in showroom and over phone. My change of plan was handled professionally and courteously.

The whole experience was fantastic so much choice in store I was like a child in a toy shop, Denise steered my giddiness into a great decision, Valerie was amazing every time I phoned and remembered what we had talked about before. As for the 2 guys who delivered it, they were simply outstanding. I've been telling everyone to go to this store