Always have a great experience with Keens and their team. Everything is set out for the customer to be able to make their way round the outlet store with ease. When we need anything for our office... Toon meer
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Lees wat reviewers zeggen
My experience from start to finish was exceptional. First went to outlet and got great advice from Johnny about products material etc. and ended up buying sofa. He was so helpful in every aspect. Alth... Toon meer
Keens were excellent from start to finish. Cathy was so helpful and found exactly what we were looking for. The delivery team were excellent too- communicating a time slot and then phoning 15mins be... Toon meer
Bought beautiful piece of furniture over the phone. Found the website a bit tricky so rang instead. Delivery and installation excellent. The delivery guy remembered me from previous sales and deliveri... Toon meer
Bedrijfsgegevens
- Meubelwinkel
- ook in
- Matrassenwinkel
- Meubelaccessoires
- Slaapkamermeubilair winkel
- Woonkamermeubilairwinkel
- Zitbankenwinkel
Geschreven door het bedrijf
Welcome to KEENS Belfast - a proudly independent, family-run furniture store serving Northern Ireland since 1970. For over 50 years, we’ve been helping customers create homes they love - with quality furniture, personal service, and honest advice every step of the way. Located on Albertbridge Road, Belfast, KEENS Belfast has become one of Northern Irelands most established furniture destinations. Our three-floor showroom is home to an extensive range of living, dining and bedroom furniture, including leading brands such as Natuzzi, ercol, Parker Knoll, Calligaris, egoitaliano, Harrison Spinks and many more. Whether you’re furnishing your first home or refreshing a family space, we’re here to make the process enjoyable and stress-free. We offer quality sofas, dining sets, beds, and occasional furniture. Exclusive design collections and custom options Stylish home accessories, rugs, and lighting. Friendly, knowledgeable staff ready to help you find the perfect fit. We pride ourselves on curating timeless furniture that’s built to last - combining comfort, craftsmanship, and contemporary style. We are a family-run service: Honest, personal, and pressure-free advice. Expert guidance: Our experienced team will help you choose what’s right for your home and budget Trusted reputation: 50+ years of happy customers across Northern Ireland and beyond Delivery & assembly: Professional, careful, and reliable service every time. At KEENS Belfast, your experience means everything to us. If you’ve recently visited our showroom or made a purchase, please share your thoughts and help others discover us by leaving a Trustpilot review. Your feedback helps us continue delivering the quality and service we’re known for - and it helps new customers shop with confidence.
Contactgegevens
186 Albertbridge Road, BT5 4GS, Belfast, Verenigd Koninkrijk
- 02890453310
- contactus@keensbelfast.com
- keensbelfast.com
4,9
Uitstekend
394 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 50% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
The people in the shop
The people in the shop: it's always the people that make the difference. There's always a warm welcome. They leave you alone to browse when that's what you want, but if you're unsure about anything they know their products, they're very helpful and give great advice. They always make sure purchases are well-packed and help you get them to your car.
Did I mention the product lines and selection of items on sale are great and you don't find them elsewhere?
14 mei 2026
Antwoord van KEENS Belfast
Stephen, thank you for your kind words! We agree with you, the people really do make the difference and our team are great! They are enthusiastic and knowledgable and enjoy their roles! We appreciate your continued support of KEENS, Belfast and look forward to seeing you again
GREAT STORE AND HELPFUL STAFF ! We went to Keens as we wanted a new…
We went to Keens as we wanted a new mattress- our experience was a very good one as the sales lady at the bedding section was very knowledgeable and helpful . She explained in detail all the different prices and features of each mattress and made it easier for us to make our choice. We went ahead and purchased a Sealy mattress and we are very happy with it so we will definitely go to Keens again if looking for furniture etc. Also all the staff are very friendly in store and the delivery guys couldn’t have been any better they deliver with a lot of care and attention. Highly recommend Keens !
20 mei 2026
Antwoord van KEENS Belfast
Margaret, thank you for such a great review! We have a fantastic range of mattresses supplied by the top brands and our team have a great understanding of all we have available and their benefits which helps when making the decision of which is most suitable for you! We will look forward to seeing you again in the showroom and trust you have been getting a great nights sleep.
Excellent service
Excellent customer service. Helpful sales team. Also efficient delivery of sofa. Delivery persons were professional, phoned in advance and arrived on time.
20 mei 2026
Antwoord van KEENS Belfast
Alison, thank you for the kind words. We are delighted you had such a great experience with KEENS, Belfast.
Sarah in sales looked after me and my…
Sarah in sales looked after me and my daughter professionally.
The two delivery guys were first class.
Removed their outdoor shoes, well done lads.
14 mei 2026
Antwoord van KEENS Belfast
George, thank you so much for your great comments. Sarah is a great and valued member of our team at KEENS, Belfast. As always our delivery team are complimented on their attention and respect for customers homes!
Very helpful sales staff and prompt…
Very helpful sales staff and prompt delivery with well mannered delivery men who tidied up behind them.
14 mei 2026
Antwoord van KEENS Belfast
Margaret, thank you so much for your kind words we are delighted you had such a good experience with us at KEENS, Belfast.
Antwoord van KEENS Belfast
William, 5 Stars…thank you so much!
Excellent service from everyone at…
Excellent service from everyone at keens , I could not recommend them enough for quality furniture & service .
7 mei 2026
Antwoord van KEENS Belfast
Vivienne, thank you so much for the great words. We appreciate your recommendation and look forward to your next visit.
Very happy with purchase.
4 april 2026
Antwoord van KEENS Belfast
Michael, thank you we are delighted you are happy with your purchase.
Great to be able to view and order…
Great to be able to view and order Ercol locally. Saleswoman was very helpful. Delivery men were excellent.
6 mei 2026
Antwoord van KEENS Belfast
Hilary, thank you for your kind words! The Ercol range is just fantastic and we are delighted to have such a great Gallery for our customers to make their choices. Enjoy your new sofa and chair.
Antwoord van KEENS Belfast
Lee, 5 Stars! Thank you Lee
Sarah such a lovely helpful person that…
Sarah such a lovely helpful person that is why I returned.
Thank you
30 april 2026
Antwoord van KEENS Belfast
Ruth, what a lovely review. Sarah is a very valued member of our team and is so helpful when customers are making their choices. Thank you for returning to support KEENS, Belfast we appreciate you doing so.
Staff very helpful delivery service…
Staff very helpful delivery service first class again staff on delivery lorry very efficient and worked to give a good customer service
29 april 2026
Antwoord van KEENS Belfast
Mary, thank you! We are so proud of all our team from the sales to the delivery team and everyone in between. We are delighted when our customers take the time to comment on the good customer service they received.
Sale assiant was very helpful .
30 april 2026
Antwoord van KEENS Belfast
Ann, thank you we appreciate you taking the time to review your recent visit
First class service and products
I have nothing but praise for Keens of Belfast. They have an amazing range of products but more importantly their staff are professional, knowledgeable and efficient - from the staff in the shop to the delivery guys.
30 april 2026
Antwoord van KEENS Belfast
Suzanne, thank you! What a lovely recomendation for KEENS, Belfast. We are very proud of the team and are delighted you had such a good experience and look forward to your next visit.
Fantastic furniture store ⭐️
This is my second sofa from Keens and could not be happier! The quality is unmatched + the staff and delivery drivers are the friendliest people. ⭐️⭐️⭐️⭐️⭐️
30 april 2026
Antwoord van KEENS Belfast
Steven, thank you for your continuing support for KEENS, Belfast! We appreciate your kind words and are delighted you are happy with the service and quality we provide.
Great job
Helpful friendly informative staff. Smooth and quick process from purchase to delivery - delivery personnel were professional and efficient
29 april 2026
Antwoord van KEENS Belfast
Caroline, thank you for such a lovely review we really appreciate it.
Brilliant from start to finish
Brilliant from start to finish. Thanks to Brian for all his help
29 april 2026
Antwoord van KEENS Belfast
Marc, thank you! Brian is a valued part of our team and is so helpful when customers are choosing their new sofas. We trust you will love yours and look forward to your next visit
Pleasant polite staff very helpfull…
Pleasant polite staff very helpfull great selection to chose from great quality that lasts for years very and quick delivery very happy
11 april 2026
Antwoord van KEENS Belfast
Rose, thank you so much! We are pleased to hear that you are happy with the quality and choice KEENS, Belfast has to offer our customers. Thank you
Best furniture shop in Belfast
Best furniture shop in Belfast. Nicest staff best choice and prices.
25 april 2026
Antwoord van KEENS Belfast
Mary, thank you what a lovely review! We have a great team at KEENS, Belfast. We offer great prices and an abundance of choice.
Excellent service.
Excellent service from the point of ordering to delivery of our sofa. Helpful, friendly staff.
24 april 2026
Antwoord van KEENS Belfast
Claire, thank you for the kind words and for choosing KEENS, Belfast! Enjoy your new sofa and we look forward to your next visit to the showroom.
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