KeldCo Reviews 

626
•
TrustScore 5 uit 5

4,8

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Beoordeeld met 5 van de 5 sterren

No only the camera is excellent, but the customer service and support it is amazing .. any time and any questions the company or better say Hazel is there to answer your worries !! THE BEST .. S... Toon meer

Beoordeeld met 5 van de 5 sterren

The product meets the rhetoric, respectfully I have used many wifi cameras that promos lots of things and all have failed until now Perhaps because these are designed for Australian conditio... Toon meer

Beoordeeld met 5 van de 5 sterren

Great service, answering all my questions very promptly. This product ticks all the boxes. It is revolutionary. In the present crime ridden state we live in, products like these are a critical part of... Toon meer

Beoordeeld met 5 van de 5 sterren

I initially installed one of the Keldco Solar cameras covering our driveway and was so impressed i have purchased two more + one of their solar SIM Card models for the remote shed. These cameras are... Toon meer

Bedrijfsgegevens

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Geschreven door het bedrijf

KeldCo – Protecting Aussie Homes, the Local Way At KeldCo, we’re not some faceless overseas brand. We’re a proud Australian family business, born from a simple mission: to protect what matters most. After experiencing break-ins ourselves, we set out to create security and smart-home products that are easy to use, reliable, and built for Australian conditions. From our Solar Cam range to our DIY Security Systems, every product is designed and managed right here in Australia, backed by local support you can actually reach — phone, email, chat, or text. No ongoing fees, no confusing setups, just smart security you can trust. With KeldCo, you’re not just buying a camera or device. You’re joining thousands of Aussie families who’ve taken safety into their own hands — protecting their homes, their loved ones, and their peace of mind. Safe. Simple. Australian. That’s the KeldCo promise.


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4,8

Uitstekend

TrustScore 5 uit 5

626 reviews

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4,8

Alle reviews

(626)

624 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Exactly as promoted

Exactly as promoted, very happy with video instruction sent for setup and operating.
Excellent value for money.
If we move and extra cameras are required, I will definitely buy more from KeldCo.

1 september 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I saw it on Facebook

I've been thinking about a security camera for a while, and I saw this on FB. It got the better of me, and I went to the website, and I was impressed enough to spend my money. They are easy to install; I had an old mate do it for me. I did forget to order an SD card, but it's doing the job regardless. (I will be ordering one this week. It does need it to do all the things) Last night, it alerted me to an intruder on my rural property, and I think it's earned its money right there. It does stuff I didn't even know I wanted, like tracking, night vision AND it knows the difference between a kangaroo and a person. I'm happy I spent the coin.

20 augustus 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Fantastic Product

Easy installation, great picture quality, love the features of the light, tracking & siren. Highly recommend.

22 augustus 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

KeldCo do not place any importance on after sales service

The product itself is potentially quite good, if it becomes operational. However, the support available to assist customers when a camera does not install as advertised is appalling. The customer becomes trapped in a never-ending loop: making a call to the phone support team; leaving a message; waiting hours for a return call; explaining the issue and being reassured that the problem will be referred to the technical team; waiting days for a response from the technical team who then request additional detail and then there is no further contact. The issue remains unsolved and so the phone call process to the support team begins again.
The various phone support staff who answered our numerous calls could do nothing but forward the issue to the technical team. The follow-up assistance provided by the technical team has been inefficient, suffered from repeated, extensive delays (of more than 24 hours during business hours) and was not up to date with the current situation. The lived experience of installing KeldCo cameras does not align with the promises and guarantees in their product advertising. “Set it up in about an hour with our step-by-step app and Aussie phone support.” Eleven days after receiving our two cameras, the second camera will still not load in the KeldCo app. There has been no contact from KeldCo since last week to provide support. We have a camera that we cannot use and are left feeling that KeldCo does not place any importance on after sales service to their customers!

31 augustus 2026
Review zonder uitnodiging
Logo KeldCo

Antwoord van KeldCo

I'm genuinely sorry — reading this back, we've let you down, and the loop you've described is the opposite of the "set it up in about an hour with Aussie phone support" experience we promise. When a camera won't load and then the follow-up goes quiet for days, that's on us, not you, and I completely understand why eleven days of this has worn down your patience. There's no excuse for the technical team going silent after asking for more detail.

I'd like to personally pick this up and get your second camera working. So we break the cycle rather than restart it, please email me directly at info@keldco.com with your order number and a short video of what happens when the second camera tries to load — that gives our tech team everything they need to diagnose it in one pass instead of going back and forth. If it turns out to be a faulty unit, you're covered by our 12-month replacement warranty and 30-day money-back guarantee, so you won't be left with a camera you can't use. You can also reach me on (07) 3113 9376 — please ask for this to be flagged as a priority follow-up and we'll make sure it doesn't stall again.

Team KeldCo
keldco.com | info@keldco.com | (07) 3113 9376

Beoordeeld met 1 van de 5 sterren

I'm scratching my head reading these…

I'm scratching my head reading these reviews. Won't connect to my WiFi which is iinet 6 month old modem, both ring and Tapo cameras connected no problem. Spent 2 hours with chat GPT because Keldco won't reply to any emails or messages except for a call centre who sent me out the basic "have you tried resetting" email. So after 2 hours with chat gpt and having to do things like changing router settings that I shouldn't have to do, I am stuck with this useless piece of 329 dollar rubbish. They advertise 30 day money back guarantee but I can't even get them to reply to my email asking for return instructions. Easily the worst customer service I've encountered in recent memory

29 augustus 2026
Review zonder uitnodiging
Logo KeldCo

Antwoord van KeldCo

I'm sorry — being left without a reply while you're stuck on a camera that won't connect is genuinely frustrating, and spending two hours changing router settings you shouldn't have to touch isn't the experience we advertise. I can't undo that, but I can make sure it gets sorted properly now. On the emails: it's worth a quick check of your spam or junk folder, as our replies do occasionally land there — but either way, the buck stops with getting you an answer.

Your 30-day money-back guarantee absolutely stands, so if you'd like to return it that's your call and we'll send the instructions straight away. If you'd rather give it one more go, most iiNet setups connect once the camera's pointed at the 2.4GHz band, and we can do that with you live in a few minutes rather than over email. Please send your order number to info@keldco.com or call (07) 3113 9376, or email marven@keldco.com with your order number and a short video of the issue, and we'll action whichever you'd prefer, right away.

Team KeldCo
keldco.com | info@keldco.com | (07) 3113 9376

Beoordeeld met 5 van de 5 sterren

Door Bell Camera Not Delivered

Update 10/09/26

After a personal intervention from the operations manager,the Doorbell Camera arrived just over a week later.
They admit they got it wrong and they fixed it and also provided me with store credit for my next purchase.
I'm happy with the camera. It was easy to install and set up. The images and videos are of a high quality.
I haven't looked into all the additional settings and features yet.

I ordered a doorbell camera on an expected 3 to 5 day delivery. I am still waiting for the product 40 days later.
The company have responded to my numerous emails and apologise and tell me they'll sort things but I'm still waiting.
It's disappointing as I had originally researched reviews from Trustpilot and other sources and believed I was dealing with a legitimate Australian company.
I have my doubts now and am now wondering if the interactions I have had with them have been AI.

21 juli 2026
Review zonder uitnodiging
Logo KeldCo

Antwoord van KeldCo

Iain, 40 days is nowhere near good enough, and I completely understand the frustration — a doorbell camera quoted at 3-to-5 days should never turn into a six-week wait. I'm sorry too that it's left you doubting whether we're a legitimate Australian business. We genuinely are — Brisbane office, Sydney warehouse, and real people on the other end of these emails.

Being straight with you: the first shipment ran into a problem with Australia Post, and when we went to resend it, a surge in demand had cleared our stock faster than we expected — so it stalled a second time. That's on us, not something to dress up, and we've told the warehouse team to get your doorbell out as a priority. I know we've emailed about it, but you're still without the product, so it's not resolved yet. Please email me directly at info@keldco.com with your order number, or call (07) 3113 9376, and I'll personally see it through — getting your doorbell shipped or your money back, whichever you'd prefer.

Team KeldCo
keldco.com | info@keldco.com | (07) 3113 9376

Beoordeeld met 5 van de 5 sterren

So much better then swann

I purchased a keldco camera 3.0 solar its so amazing and the video comes out so clear. I have had a swann top of the range camera set up for the past few years and i haven't noticed how crap they ate until it got the keldco camera 1000% recommend this company. Also so quick and easy reply on Facebook and also email so amazing. I have been having a few days of cloudy and rainy weather, but the solar panel on the 3.0 is still charging.

28 augustus 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great camera, pity about the instructions!

The unit was delivered promptly and looked to be well designed and robust. The instructions left a lot to be desired, with a minuscule booklet that needed to be enlarged to be able to see that it told you little of use in practical terms. hen, I could not get the app to register, so after a day I emailed Keldco, they rang back and said that I really needed a Gmail address to make it work! Otherwise, they needed to load my desired address into their database and it could take a day or so. It did. Anyway, eventually got that sorted out. The best thing was that they emailed me with confirmation of my email acceptance and included a simple sheet with step by step instructions on setting it all up! Magic. Why was that not included in the original package?? So we got set up, and after a bit of a play with controls, now have a working camera. So far, it has lived up to its promise and I am a happy customer.

17 augustus 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Love the product

Love the product. The 360’is so easy to use, so reliable. The chat with customer service was so detailed and efficient. Very happy customer

28 augustus 2026
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

Dont use for security. Unreliable.

Would never rely on this for actual security. First month was great and recorded all activity. Now (even full battery no connection issues) doesn't record or notify of major movements. Big gaps in the play back and nothing recorded when dark or night. No help from any instructions or FAQs online so it's basically a waste now.

27 augustus 2026
Review zonder uitnodiging
Logo KeldCo

Antwoord van KeldCo

I'm sorry to hear this — a camera that recorded everything for the first month and now leaves gaps in the playback and misses movement at night isn't good enough, and I understand why you'd say you couldn't rely on it. That change in behaviour on a full battery with no connection issues tells me something specific is going on, and it's very likely something our tech team can pinpoint and fix rather than a camera that's simply done.

A couple of things often behind exactly this: motion sensitivity or human detection settings that need adjusting, and night recording usually comes down to switching the camera's night mode over in the app. Rather than send you back to the FAQs, we'd like to sort it with you directly. Please email your order number to info@keldco.com along with a short video or screen recording of the gaps you're seeing, and our tech team will get onto it. If it turns out the unit is faulty, you're covered by our 12-month replacement warranty. Let's get it back to doing its job.

Team KeldCo
keldco.com | info@keldco.com | (07) 3113 9376

Beoordeeld met 5 van de 5 sterren

Great product

Great product that does has first class resolution and was easy to install. First class support if required.

28 augustus 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

front yard set up

Easy set up and appears well made.
Have to have on the lowest setting as picking up vans and trucks 25m away travelling on the street.
Great if you could develop a corner bracket to take advantage of the 360 degree capability when eaves not wide enough to secure.

28 augustus 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Super quick delivery, great product

Delivery was amazingly quick. Installation was just about a quick and easy. Camera works brilliantly, will undoubtedly get another couple as backyard surveillance as well. But thus far the one unit covers the front of the house/yard/street with excellent resolution and range

8 augustus 2026
Review zonder uitnodiging

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