Kenny Waste Management Reviews 

Diabolical non responsive customer service. Constant failed collections or incorrect bin emptied and incorrectly charged for.

AVOID AVOID AVOID!!!!
Say they pride themselves on customer service and communication yet don't really back it up. over the past year we have had missed collections and when we have tried to sort this out we had slow replies to emails that dragged out for weeks , then when we called to chase it up the person we needed to speak to was never in with their colleague then getting caught out lying. We then had the driver taking ceramic tiles out of our bin for no reason whatsoever and leaving them on the side this was the last straw. we tried to cancel and it is an absolute nightmare. These CROOKS make it almost imposable to get away from them.

Staff very friendly and helpful
Skip arrived on time and was picked up o time

Top service from Sam Jamieson, no messing around they skip all the nonsense.

5 Stars for the tickets

Great service. Claire was prompt at speaking directly to us and advising us on what suited our needs best, before delivering promptly.

From the initial phone call to meeting Sam Jamieson to discuss how Kenny waste management can work with us on our projects, felt very relaxed and straight forward.
I was pleasantly surprised how informative, helpful and felt reassured we could work together in the future. Costs are very reasonable, Sam was very informative and i felt relaxed and secure in the knowledge that kenny waste management would deliver what Sam said and not make idle promises.
Sam is a credit to Kenny waste management very easy going and friendly.
We can't wait to start working together!

Used Sam now for several months and had made my life so much easier!! Highly recommend

Claire is just fabulous to work with she makes everything effortless thank you Claire 👍🏻

Kenny’s waste are the best skip company I’ve used so far for my small or large projects especially Claire who goes above and beyond to sort anything and everything for you

Excellent customer service from Natalie Martin, very knowledgeable on all matters of waste disposal, prompt and courteous, highly recommended.

Sam Jamieson was a massive help - great pricing

Claire is an outstanding account manager who consistently goes above and beyond to deliver exceptional service. We can be very reactive at times, but Claire is always on hand to help, especially when deadlines are tight and time is of the essence. Her responsiveness, professionalism, and willingness to support us make a real difference. Thank you, Claire!

If I could give six stars I would.

Sam J, our Account Manager, has been fantastic from day one. Nothing is ever too much trouble, and he is always incredibly responsive, professional, and helpful. Whether its dealing with queries, arranging services or finding solutions to issues, Sam consistent goes above and beyond to ensure everything runs as smoothly as possible for us.

Sam has always been quick and trustworthy with his responses and pricing. He is always my first port of call when it comes to any site for waste management.

Great service

Great service from Kenny Waste, worked with Sam as a supplier for a previous company and he thrives to excel, great customer service and always happy to help out.
Skips delivered when requested with no issues.

Terrible service, I went with them for about 7 months, they always miss collections and causing me issues, had to ring the middle man company every time I needed the bin to be collected!
They are so let down!

Excellent company.They delivered the skip as arranged and picked it back up without any problems.Great service thanks 👍.

Great service from Kenny Skips! Had two skips delivered recently for home renovations & they’ve been great. Deliver on time, collect on time. Drivers are really polite & lovely. I live on an unclaimed, unadopted very narrow stone track road & they go the extra mile to make sure it’s dropped in the right place, even though it proves difficult. Highly recommend 😌. 10/10 ⭐

Since late 2025 I have had nothing bit problems with my bins being emptied. I have had weeks when my bins have not been emptied but still charged. When I have asked for a credit it has been rejected. Such bad customer service and experience.