kgelectronic.com.au Reviews 6

Do not deal with this Group. I ordered a simple request through the EBay Portal. It was for five terracotta saucers of 300mm, paying $180 through EBay. Finally what I received was 25 cheap plastic 300mm saucers. Completely useless. In trying to contact the company, I found that they have no customer service number, the email address doesn't exist. I filled out their pro forma contact sheet. There was an automatic acknowledgement but nothing else; certainly no contact. EBay were no better and their money back guarantee isn't worth the paper it is printed on. I am now creating a case to the ACCC and that will be sent in a few days. But don't touch them. It is misrepresentation and misleading and deceptive conduct in the on line market place.

KG Electronics is one of the worst online retailers that I have encountered in decades of shopping online. And be very careful when shopping online with Bunnings, Kogan, BigW, and other retailers because they all use KG Electronics to sell items for them online. KG Electronics routinely tells customers that the one item that they had left in stock was damaged so they would have to order another one in...but don't hold your breath.

Made an order by mistake on eBay and, within 30 seconds asked to cancel, this was declined 4 hours later stating the item had been sent. The site says the tracking number was generated at 12.05 am but the order wasn't placed until several hours later at 1.24 pm. After contacting Aus Post they confirmed that the tracking number does not exist. The company will not answer my correspondence.

Purchased item on eBay with 2 years warranty but the item failed after 15 months. Have sent all the information when requested but after that all my emails are ignored. Have contacted the Consumer Affairs Office to help to resolve the issue. Will never buy anything from this company.

On Friday 20th January 2023 I purchased Viva Paper Towel, White (Pack of 12) for $20.66 so I can use it for wiping things down in the kitchen after I finished cooking since I make such a terrible mess.