Bought as a gift for my son during their Easter Sale, the quality of the chain and bracelet is excellent. Pieces feel expensive and have a premium feel. Quick shipping and great packaging to top it of... Toon meer
Bedrijf heeft geantwoord
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I ordered a bracelet from this company and when it arrived I just decided on a different one. The packing and quality was fantastic though!! I then had to request a refund and after seeing some revie... Toon meer
Bedrijf heeft geantwoord
Put a complaint in about wanting to return a bracelet I ordered as it didn’t fit, they finally emailed me back asking if I wanted to exchange but said I just wanted to return and now they haven’t rep... Toon meer
FANTASTIC CUSTOMER SERVICE! I bought a bracelet for my son for Christmas. But I ordered a size to small. We had 6 days before Christmas, not only did Alex arrange for the smaller size ro be collect... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Designed and dispatched from within UK, Khral is a leading Jewellery brand specialising in chains, pendants and bracelets. Our team undergoes specialist quality control on each piece leaving the HQ, ensuring all pieces are 100% Waterproof, Heatproof & Perfected to the finest attention to detail. The Khral team is built upon the foundations of quality, consistency and integrity. Our purpose is to bridge the gap between luxury goods and value for money. All our pieces are complimented by our luxury packaging consisting of a magnetic lid box, a premium leather pouch and a gold stainless steel warranty card.
Contactgegevens
Verenigd Koninkrijk
- Enquiries@khral.com
- khral.com
4,1
Goed
172 reviews
Heeft 77% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
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I’d definitely recommend ordering from…
I’d definitely recommend ordering from Khral. Someone had opened and stole my bracelet when it was out for delivery, Khral sent me a new one completely free of charge.
I have small wrists so I’ve struggled to find a Cuban bracelet that fits me nicely but the one I purchased from here is perfect and the clip clasp is a nice touch. Since it’s arrived I’ve wore it everyday!
1 september 2024
Review zonder uitnodiging
Antwoord van Khral
Hi Alex,
That's great to hear, thank you for your review!
Kind Regards,
Seb From Khral
They were perfect I ordered the wrong…
They were perfect I ordered the wrong sized bracelet and they sent me out a free one thank you Alex 👍
15 september 2024
Review zonder uitnodiging
Antwoord van Khral
Hi Myles,
Thank you for your review, I will let Alex know your appreciation!
Kind Regards,
Seb From Khral
The Deleviery wast fast and the pendant…
The Deleviery wast fast and the pendant is great but I feel the chain isn’t good enough and the bear is slightly bribe and feels tarnished already
26 augustus 2024
Antwoord van Khral
Hi Abrahim,
Thank you for your review, we ensure with all of our pieces are tarnish-free, your piece will not tarnish we can assure you!
Kind Regards,
Seb From Khral
Brilliant & Fast Delivery
Very fast delivery and item always packaged professionally. I highly recommend Khral.
23 augustus 2024
Antwoord van Khral
Hi Matthew,
Thank you for your review, it's always nice to see you at Khral, have a great day!
Kind Regards,
Alex From Khral
I ordered a 10mm miami Cuban link…
I ordered a 10mm miami Cuban link silver chain on the 4th of August and it is now the 11th and It has still not arrived. I also paid for next day delivery......
11 augustus 2024
Review zonder uitnodiging
Antwoord van Khral
Hi,
We would like to apologise for any inconvenience. We have looked into your order and can see your based in Northern Ireland, orders do take slightly longer to arrive in that location but we can assure you that you'll receive your order tomorrow. We have also issued a next-day delivery refund as you did not receive your order within the time-frame.
Kind Regards,
Alex From Khral
Brcaelet
Ordered a nice bracelet for myself and arrived so quick, well packaged and very good quality bracelet. Already had lots of compliments on it. Thanks so much Khral. Will definitely be ordering more jewellery.
1 augustus 2024
Review zonder uitnodiging
Antwoord van Khral
Hi Kamy,
Thank you for your review, see you soon!
Kind Regards,
Seb From Khral
Antwoord van Khral
Hi David,
Thank you for your review!
Kind Regards,
Alex From Khral
I ordered a Cuban chain on the 4th July…
I ordered a Cuban chain on the 4th July it is now the 12th and it still hasn’t arrived, despite an email saying your “order will be dispatched within the next 24 hours.”
4 juli 2024
Review zonder uitnodiging
Antwoord van Khral
Hi Michael,
Your order has been posted through your letter box, please check. Hope that helps!
Kind Regards,
Seb From Khral
Stylish and High Quality chain
Amazing chain I bought from Khral! I was never a jewelry person, but I decided to buy this 18-inch chain, and it looks so classy. The quality is really great.
30 juni 2024
Review zonder uitnodiging
Antwoord van Khral
Hi Toheed,
Thank you for sharing your experience!
Kind Regards,
Seb From Khral
Amazing products and customer service
Amazing products and customer service, would defo recommend !
22 juni 2024
Review zonder uitnodiging
Antwoord van Khral
Hi Adam,
Thank you for your review!
Kind Regards,
Seb From Khral
Never turned up had to get a refund
Never turned up had to get a refund
Took long to reply
13 mei 2024
Antwoord van Khral
Hi!
We sincerely apologise this, the parcel seems to have been lost in transit during delivery. We have issued a full refund.
Kind Regards,
Seb From Khral
I got the wrong size which was abit too…
I got the wrong size which was abit too small. I spoke to customer service who exchanged this and I have the correct size. The bracelet is excellent I really like it it's a lovely design. Overall this is an excellent service would highly recommend.
31 mei 2024
Review zonder uitnodiging
Antwoord van Khral
Hi Dom,
Thank you for sharing your experience at Khral!
Kind Regards,
Seb From Khral
Pendant
Ordered the pendant a few days ago, quality was amazing for the price and the customer service was really good. Would definitely buy from here again.
25 mei 2024
Review zonder uitnodiging
Antwoord van Khral
Hi Ilyan,
Thank you for your review!
Kind Regards,
Alex From Khral
Excellent gift
Bought for a friend of mine and he absolutely loves it, has been wearing it all the time and will get one for myself, top notch quality! Thanks Khral!
16 mei 2024
Review zonder uitnodiging
Antwoord van Khral
Hi Matthew,
Thank you for your review, it's much appreciated!
Kind Regards,
Alex From Khral
Great quality at good price
Great quality bracelet at a very reasonable price
15 mei 2024
Review zonder uitnodiging
Antwoord van Khral
Hi Hussain,
Thank you for your review!
Kind Regards,
Seb From Khral
Exactly what I ordered
Ordered a neck chain from Khral last week. It came perfectly packaged and exactly what I wanted and ordered for a great price Love it 😁
11 mei 2024
Review zonder uitnodiging
Antwoord van Khral
Hi John,
Thank you for the amazing review!
Kind Regards,
Seb From Khral
bought as a gift for my husband
bought as a gift for my husband. very impressed. I ordered a custom pendent and the quality is outstanding. very quick delivery. will defo recommend!
25 april 2024
Review zonder uitnodiging
Antwoord van Khral
Hi Anna,
Thank you for your review!
Kind Regards,
Alex From Khral
Antwoord van Khral
Hi,
Thank you for your review!
Kind Regards,
Alex From Khral
best packaging i’ve seen and everything…
best packaging i’ve seen and everything arrived on time. would recommend 👍
15 april 2024
Review zonder uitnodiging
Antwoord van Khral
Hi Jahin,
Thank you for sharing your experience!
Kind Regards,
Alex From Khral
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