Kibo Pay Reviews 658

Always going above and beyond to help with any of our needs.

Maria is great at explaining step by step for me to understand how to get things set up, she is so kind & has a great customer relations. I highly recommend her for any of your merchant needs. She gets the job done quick & is available to answer any of our questions if we have any.

Maria K. has been amazing through this entire process. She is friendly, knowledgeable, comforting, and has unbelievable customer service skills and work ethic. The evening that we were switching, she kept her headset on figuring we would be calling...which we did (after hours). She has made our transition easy and answers all of our calls to this day. THANK YOU, MARIA!!!

Maria and their team are always prompt to help with any questions or needs. I am very happy with KiboPay and their customer service

Shirley has been the best! Anytime I've needed help with anything she always takes care of us! Even if it's something in another department she double checks with them and keeps us updated!

Could not be happier with the service and system. When my machine stopped working, they immediately sent a new working device and were very patient with me on setting up and trouble shooting throughout my entire process. Best customer service I have had with any credit card device.

Mr. Ryan Molinaro has always answered my calls and answered my questions promptly. Our business has saved thousands of dollars monthly with Kibo's services.

I've been working with Shirley for last 3+ years. She will go beyond to find you best available solution every time. It's a great experience to work with her. Thank you so much for helping me every time I needed assistance.

I spoke to Maria inquiring about patient inquiry.
She is experienced and knowledgeable in all questions I needed to know. Explaining in an accurate and detailed response. I am glad that I learned something on my inquiry and I am thankful for it.

Excellent communication! Shirley and Mike always have an answer to any of my questions. Their website is very professional with easy access to all of my business transactions and reports.

Transition to Kibo was easy and seamless. Mike is always quick to respond if I need any questions answered. And the savings! Wow! I've been with Kibo for a little over a year, maybe two, and they have saved me and my practice quite a nice chunk of change. Thanks Kibo and thank you Mike!

AMAZING customer service. Maria is an absolute gem. She is so personable and answered all of my questions. Customer service is often a negative experience but not with Kibo Pay . They are always timely and professional. Cannot recommend them enough !!

I recently signed up for Kibo Merchant Services and just got my account set up. I processed my first client payment for $725, but the funds were put on hold. What really upset me is that Kibo made no attempt to contact me—no email or phone call to explain the situation.

After waiting a day for the funds to show up in my account and seeing nothing, I reached out to Kibo support. They informed me that the funds were on hold and said the risk team should have emailed me, but I never received any communication from Kibo.

I’m extremely disappointed in how Kibo has handled my business. I worked hard to earn that money and delivered the promised service. I need those funds deposited into my bank account immediately.

Simply fantastic, transparent, timely, and honest customer service! Answered all my questions (and I had a lot) in a timely, professional manner. I highly recommend Mike to get you set-up with a great new idea in credit card processing, Kibo Pay.

We appreciate the follow up!! Cyrstal contacted us, (we did not have any c/c charges for 2 days) to be sure all our machines were operating correctly.

Thankful for maria's supports

Mary OCampo was a huge help in resolving our issue. She worked faithfully to reach a resolution that was fair.

They are always on top of things and great to work with!

Kibo Pay rocks!
We transitioned to Kibo Pay 2 years ago. Best decision we ever made. It is very easy to use, they have excellent customer service and best of all we are saving so much money! It has been well received by our patients, was very easy to train staff how to discuss the difference between traditional card readers and what we are doing with Kibo Pay. We are so happy we made the transition!!

Kibo pay was very easy to understand and use. The staff were very friendly and helpful, periodically checking with us. Highly recommend to small business.