Kidskam Reviews 

63
TrustScore 3 uit 5

2,8

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

My camera has stopped working and I am trying to get in touch with the company - have ignored 4 emails. Any advice on how to get customer service please.

Beoordeeld met 5 van de 5 sterren

Bought this camera for my 5 year old grandson, robust, compact, nice little extras with it too!!(carry strap, coloured felt tips, stickers) really good quality for the price, easy for him to use, lots... Toon meer

Beoordeeld met 3 van de 5 sterren

Parcel was marked as delivered to a completely different housing estate, with no indication of where it was actually left. There is no customer service phone number, so I issued a query through th... Toon meer

Beoordeeld met 1 van de 5 sterren

I wish I’d found these REAL review prior to ordering from this company!! Absolutely SHOCKING service! Disappointing their service doesn’t match their great website and cherry selected 5 star reviews!!... Toon meer


Contactgegevens

2,8

Gemiddeld

TrustScore 3 uit 5

63 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 16% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 2 weken

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

2,8

Alle reviews

(63)

33 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 1 van de 5 sterren

SCAM

The camera arrived and broke on the second use I have contacted them asking for an exchange or refund and still no response four months on. The camera won’t charge absolutely shocking service! DO NOT BUY, SCAM.

2 december 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

DO NOT BUY FROM HERE

Unfortunately I had to return my KidKam order, of which I never received my refund!! I had confirmation and tracking that was sent to the refunds support “provided” on their website but received no response. After trying multiple times to get my money back I gave up. Would not recommend to buy from here at all. Scammed out of my return.

1 januari 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

My son loved it

My son loved it
Took a week to arrive but it was great
I read reviews on here and worried my items arrived
My kids love the camera and the phone my son has autism and delayed development
He loves it
So if you want a bargain and some fun and can wait a week
Then I would recommend the camera

18 februari 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Scammers with appalling customer service

I ordered s camera plus 6 additional printing films from kids cam on 11th Feb. It states that products are delivered the next working dsy by tracked and signed delivery. I got emailed a tracking no for Amazon shipping, and it said the product being delivered was the camera. On 13th February, I had just the 6 extra printing films delivered (worth £8), and not the polaroid camera itself. I then came these Trustpilot reviews and found they have a 2.1 star rating. There are multiple complaints of them scamming people and not delivering products, or not refunding returned products. It was only after I sent a second email on 16th Feb outlining I had seen the Trustpilot reviews, and would notify the trading standards about their scam, and take them to a small claims court if necessary that they sent me the camera. I also had sent a picture of the packaging for the 6 printing films recieved to prove it was too small to accommodate for the camera and films. On 18th Feb I did recieve the camera, but got no reply to my emails and webform query sent on 14th and 16th Feb. If you have any concerns, leave a review on the main website as well as here, and take a screenshot of it. If your review disappears, notify trading standards. You're far better off buying from a trusted site like amazon. I'm convinced the website reviews have a lot of fake reviews, and authentic reviews dont get posted given the disparity between them and trustpilot reviews.

13 februari 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Kid Scam is more like it.

I think the clue is in the name (Kid Scam). I ordered a camera with additional rolls of paper. All I received was the rolls of paper. Despite several attempts email them and fill out the online form, I've had no response from them so don't expect to get the camera now. I looked up their address on Google Maps and it's just a random bungalow, so doubt it's a proper business address. Don't go near this company, stick to Amazon or another trusted site.

9 februari 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Avoid like the plague

Avoid, avoid, avoid like the plague. Their customers service is non-existent. I am out of pocket to the tune of £50 for an item I returned. I know they received the item as it was tracked. I have had absolutely zilch communication since (3 weeks). They have my money and the item I returned. I am now in the process of issuing court proceedings.

2 januari 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

#WARNING# do not buy from this website

#WARNING# do not buy from this website! Order took ages to come firstly. Then the screen is cracked on the inside apparently from a drop which isn’t true! But Simon knows best!! But Simon takes days and days to reply to messages unless you hound him like a dog! I want a full refund but they tell me there’s nothing they can do! Do not buy if you have a problem there shocking customer service have never dealt with a company so bad to be honest!!!

20 januari 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Perfect gift for snap happy kids!

My Mum got one of these for my daughter for Christmas and it has been a hit. She ordered in November and did initially get an e-mail asking if they could delay sending, so she responded that she would prefer it sooner than later and it arrived a week later.
My daughter has had a blast taking silly pictures of us all and her toys and there are little filters that have been fun too.
Easy to charge and so far it’s been a favourite gift this Christmas.

9 november 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Kids loved them

Don't believe all the reviews. I was worried once finding them. Cameras arrived within a few days. Kids love them. Picture quality is fine for little kids. Pretty unbreakable. They loved them. Good communication from company when I was scared it was a scam.

25 december 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

I wish I’d found these REAL review…

I wish I’d found these REAL review prior to ordering from this company!! Absolutely SHOCKING service! Disappointing their service doesn’t match their great website and cherry selected 5 star reviews!! Order placed on 14th, email confirmation sent on 18th stating my items were being delivered, I live in Scotland, still NOTHING received!!! I’ve contacted them several times, NO REPLY! No phone number either! I can see why after reading these REAL reviews! Money has been taken from my bank! Utterly disappointed, as this was on my daughter’s Santa list!!!

24 december 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Not received item or response

Ordered item on Tuesday for next day delivery it’s now Saturday I received the email to say the order is complete and the money has been taken. I’ve received no confirmation that the item has been sent or provided with a tracking number.
I’ve emailed twice I’ve also left 2 replies on the website that says they will respond within 48 hours and had no response.
They need to take free next day delivery and dedicated customer support off of their page as they have proved they are not capable of either.

22 december 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Don’t bother

Same as all the other reviews (I wished I checked before ordering).

Purchase made on 11th of December with next day delivery…. Still nothing.

11 december 2024
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

Avoid at all costs!

Update: Received today. Hopefully others have received theirs too.
Avoid! Don’t buy from them. Purchased 6th dec, still not got. Same story as all the comments below. Company is registered to ASA corp but the tracking link tells me to go via AJ ships (a separate company on companies house) to raise any concerns. Going round in circles. Going to have to re-buy before xmas - likely won’t get money back. Lost £50, just before xmas - not ideal for anyone this time of year.

20 december 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Kidskam order not received..

Update on the Camera, our young granddaughter loves it.
It was a shame that there was no communication from the company about the delay in delivery, we didn't think it would arrive in time for Christmas. The website said delivery would be swift!

Good news, it has just arrived 21st December… phew!
I received a text from AmazonEU saying it was out for delivery this morning.

Like others who have ordered a KidsKam I have not received the one I ordered on 8th December.
I had a mail saying it would be delivered via Amazon, I find this puzzling?
I have been patient believing it would turn up!
I have just mailed the company but don’t expect a reply having read these reviews, appears to be a ‘con’.

19 december 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Have contacted the company multiple…

Have contacted the company multiple times regarding my order that I never received over two months ago with no response! No tracking provided and item never delivered!! Disgusting customer service.

23 oktober 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Item never arrived - no contact back

Ordered on 8th December for next day delivery but not recieved and no response to emails.
No other contact for customer service.
Not a cheap item at almost £50 and a lot of money to waste.
Very disappointed and upset about the situation.

13 december 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Awful, avoid

Really poor customer service. I sent two emails and finally yesterday Simon replied saying it would be delivered today via dpd, it wasn't. DPD don't even have the parcel. I had no message today so at the end of the day I requested the order be cancelled. After receiving that message they then raised the delivery via Amazon for an unspecified date. My 6 year old daughter's birthday was today. I had to buy another gift because this was not delivered today. I paid extra for 'next day' shipping. I have no idea when it will arrive and no longer need it. They know this and are ignoring me. Avoid at all costs. Trustpilot manages to aggregate 100% 1 star reviews into a score of 2.6, a reminder to not trust Trustpilot either.

13 december 2024
Review zonder uitnodiging

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer