I have been a Quirks customer for some time. I primarily order Lori Mitchell products. The prices are competitive. I receive bonus points with all my orders which can go toward future purchases. My me... Toon meer
Bedrijf heeft geantwoord
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Kinks and Quirks is one of my favorite companies. I am a long time customer and I have never been disappointed in the products I have purchased or the communication with staff. I highly recommend this... Toon meer
Great customer service from Quirks who immediately rectified a problem with delivery of my order and gave me a little gift to compensate. Good range of Erstwilder my preferred brand. Living overseas f... Toon meer
Quirks! has such a fun and unique selection of brooches and other whimsical treasures. Shipping is always quick, and their site is so easy to navigate. Five stars all around for offering such deligh... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
100% Women-owned and operated Handcraft Gallery and Gift Store, since 1997. Now located at 18 West Broad Street Richmond, VA 23220!
Contactgegevens
18 W Broad Street, 23220, Richmond, Verenigde Staten
- (757) 909-0493
- kinksandquirks.com
4,9
Uitstekend
481 reviews
Heeft 83% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
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I purchased 2 items on pre-order
I purchased 2 items on pre-order. Both arrived sooner than expected.
2 april 2026
Cute, Cute, Cute!!!
The Lori Mitchell figures never disappoint. I have been buying them for years. Too cute and well made to pass up.
2 april 2026
Antwoord van Quirks Handcrafted Goods & Unique Gifts
Hi Cindy,
I’m sorry to hear you’re disappointed and that you published a negative review of our small business on trustpilot. I do want to clarify the timeline for accuracy.
Your order was fulfilled in multiple shipments due to a manufacturer delay on one of the items. Three pieces were delivered on March 23, and the final piece was delivered on April 7.
We also responded to your emails on March 27 and April 1 with updates explaining the delay and expected timing. (Please check your spam folder.)
As noted at the time of purchase, these were pre-order items. All pieces shipped within 24 hours of arriving to our warehouse, in full accordance with our stated policies.
Your review is especially disappointing to see, as we are your local stockist and take a great deal of pride in representing Lori Mitchell’s line. She is a friend and neighbor to us as well, and we genuinely care about delivering a great experience with her pieces.
We work hard to communicate clearly and ship as quickly as possible once inventory arrives.
If you have any further questions, I’m always happy to help.
Jenn
Great service
Great service! Packaging is excellent and prompt service if you have an issue. Thanks’
3 maart 2026
Happy Quirks Customer
I have been a Quirks customer for some time. I primarily order Lori Mitchell products. The prices are competitive. I receive bonus points with all my orders which can go toward future purchases. My merchandise is mailed and received in a timely manner. It’s all a win.
2 april 2026
Antwoord van Quirks Handcrafted Goods & Unique Gifts
Thank you, Trish we appreciate your business and that you took the time to write this excellent review!
A+ for Kinks and Quirks
Kinks and Quirks is one of my favorite companies. I am a long time customer and I have never been disappointed in the products I have purchased or the communication with staff. I highly recommend this great company to all. You will not be disappointrd. Thanks for the great service Kinks and Quirks. Much appreciated.
2 april 2026
Ordering was easy
Ordering was easy, items arrived promptly and were well packaged.
Nothing was a hassle!!!
26 maart 2026
Kinks and Quirks are my local stock…
Kinks and Quirks are my local stock list for Erstwilder products. I can’t wait for the next release
25 maart 2026
The prices are reasonable and the…
The prices are reasonable and the products are wonderful
2 maart 2026
Wonderful shopping experience
Wonderful shopping experience. Always helpful and accommodating. Fantastic.
28 februari 2026
Always amazing products
Always amazing products, fair and usually unexpectedly bargain prices! Fast delivery and delightful interactions. Cannot recommend them enough!
3 maart 2026
So many cool things
So many cool things! Easier to get my Erstwilder brooches. Great seasonal decor I usually get after the season on sale for next year. Great customer service.
3 maart 2026
Always a perfect experience!
Always perfect! Great communication! Darling items and collections. Fast and safe shipping. All wonderful! I have been shopping here for many years! Gretchen Kyser
3 maart 2026
Huge fan
Huge fan! Love the selection, awesome customer service! Couldn’t ask for more! Thank you
2 maart 2026
Always great customer service
Always great customer service, great products and fast shipping!
2 maart 2026
Great sales and items are always…
Great sales and items are always packaged well. Always happy with my orders:)
26 februari 2026
Unique and charming gifts
I recently purchased a Lori Mitchell figurine from kinksandquirks.com as a special gift for a family member, and the experience was fantastic! The selection of these whimsical, collectible pieces is impressive, pricing was very fair, and communication from the shop was quick and friendly throughout the process. The item was beautifully packaged and shipped directly to my recipient with no issues at all. Highly recommend this charming little shop for unique, heartfelt gifts—I'll definitely be back for more!
25 februari 2026
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