Absolutely love this shop! It has such a beautiful selection of gifts, including some of my favourite brands like Jellycat, Maileg, Uno de 50, and Katie Loxton. There's always something special to di... Toon meer
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Lees wat reviewers zeggen
Ordered some nomination charms as I had the bracelet for my birthday. Asked if they would show me how to change the links, they very kindly not only showed me but did each one, took out some links to... Toon meer
Awesome customer service, really helpful shop staff and excellent prices on my doorstep! Where I would have had to travel to Cardiff/Merthyr to find what I needed a quick trip to Blackwood is much mor... Toon meer
This is literally the best company I have EVER used. Such a huge variety of items at competitive prices and their customer service is second to none. They are worth so much more than a 5 star review.... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Established in 2003 we are a family run female led business that started out by selling furniture in Tredegar, South Wales. In 2005 we moved to Blackwood, Caerphilly where we opened a two story retail store in the former Bier Keller, expanding our range of products to Furniture to homeware. 2007 was the start of an extremely tough year for us and many other businesses across the UK as the credit crunch hit, forcing us to change how the business operated. No one was buying furniture anymore so we moved into selling gifts, Jewellery, Cards. Womens Fashion accessories, Soft Toys & homeware. 2012 saw some more changes with the introduction of Number 5 The Tea Room. Which offers afternoon tea, cakes, coffees, and snacks. 2012 was also the first year we went online with Kismetblackwood.co.uk where we now stock nearly 3000 products from major brands including: Jellycat, Nomination Italy, UNOde 50, Katie Loxton, Joma London, Powder Designs and many more.
Contactgegevens
5 The Pier, Hall Street, NP12 1NT, Blackwood, Verenigd Koninkrijk
- 01495229000
- sales@kismetblackwood.co.uk
- kismetblackwood.co.uk
4,9
Uitstekend
177 reviews
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Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
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Amazing service
Easy transaction; great packaging, perfect item. Would absolutely shop here again.
23 februari 2026
My large unicorn
My large unicorn was bought before Christmas and should have delivered before Christmas, my parcel arrived in February, and I phoned kismet and spoke to a wonderful person who apologised and I did totally forgot I bought it , he was very surprised and it showed my item was all over the UK before arriving at ours in February , The gentleman was very apologetic and could not do any more and very understanding about the length of time it took to arrive at my house, and unexpectedly he sent me a Jellycat teabag , I cannot express how much this meant to me and can only say Thank You . And have bought from them again , and will again.
22 februari 2026
Brilliant service arrived well packed…
Brilliant service arrived well packed and on time. Website easy to navigate first time I’ve used kismet but won’t be the last!
12 februari 2026
Review zonder uitnodiging
Amazing Business
Absolutely amazing store. I won a competition through Facebook for a warhammer model. Delivery was fast and well packaged
21 september 2025
Antwoord van Kismet Blackwood
Hi, we’re sorry to see this review and are unsure what it refers to.
The item purchased was a Jellycat soft toy, which arrives fully finished and does not require any making or assembly.
We haven’t received any contact from you regarding an issue, and we always encourage customers to get in touch so we can resolve any concerns quickly.
If there has been a genuine problem with your order, please contact us directly with your details and we’ll be happy to help. If this review was left in error or relates to a different product or business, we’d appreciate it being updated.
Great customer service
10 november 2025
Charming store with exceptionally…
Charming store with exceptionally friendly and accommodating staff.
27 november 2025
Review zonder uitnodiging
Everything at Kismet is great!!!
Everything at Kismet is great!!!
It's a magical store..
18 september 2025
Lovely shop to go too staff very…
Lovely shop to go too staff very pleasant and very helpful
23 september 2025
Great service and great communication
Great service and great communication, I had concerns about items be protected when posted and they’ve boxed the box for the added protection. Thank you so much
10 september 2025
Great to deal with
I won a giveaway, they were great to deal with and sent me my prize promptly, no fuss! :)
21 september 2025
Amazing customer service
Amazing customer service, went above and beyond to get my parcel to me in time. Thank you, very pleased and my mum loves her bag!
9 augustus 2025
Very friendly helpful staff
9 juli 2025
Fantastic service
Fantastic service! Speedy despatch. Gorgeous bag! So delighted with everything. Thank you so much for my lovely Soruka bags!!!
21 april 2025
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