Very busy on sale day, yet given excellent customer service and good advice. Consequently we bought what we needed rather than leaving empty handed or having to shop and travel several times.
Bedrijf heeft geantwoord
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Very busy on sale day, yet given excellent customer service and good advice. Consequently we bought what we needed rather than leaving empty handed or having to shop and travel several times.
Bedrijf heeft geantwoord
Spill & HazMat Response Trailers. That's all we do. And we're very good at it. We fall under 'Industrial Sales' at KMS Victoria and Paul and Chuck have yet to let us down. Our industry, and the nature... Toon meer
Bedrijf heeft geantwoord
When the staff member determined that KMS did not have the replacement blades I needed for my bow saws, he offered to set and sharpen the blades that were on my saws. Totally unexpected and very much... Toon meer
Bedrijf heeft geantwoord
I picked up my item yesterday morning and I had a great experience!!!! I had never been to this store before nor shop at tool equipment stores regularly so I felt a bit intimidated coming in but was... Toon meer
Bedrijf heeft geantwoord
"KMS Tools & Equipment is an industrial distributor of tools and equipment with 14 locations, an outside sales team covering many major parts of BC and Alberta, plus an active e-commerce website. We sell everything from power tools to compressors, welders, hand tools, woodworking machinery, shop equipment & much more! We are proudly Canadian owned and operated! Our Mission: To provide the Best Value in Tools. We will match or beat any Canadian competitor’s price, right down to cost. We will add our Free industry leading 5-Star Advantage Plan to every Power Tool, Air Tool, Welder or Compressor sold. Best Value Guaranteed!"
765 Vanalman Avenue #101, V8Z 3B8, Victoria, British Columbia, Canada
Heeft 50% van zijn negatieve reviews beantwoord
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Staff were super-helpful helping me to find things.
I also like the sale every month. KMS have professional grade tools, and another tier for Weekend Warriors. Having a very wide range of almost any tool and accessory that one can imagine - it’s like a one stop tool shop.
The large car park is a real bonus as well.

Antwoord van KMS Tools & Equipment - Victoria
Spill & HazMat Response Trailers. That's all we do. And we're very good at it. We fall under 'Industrial Sales' at KMS Victoria and Paul and Chuck have yet to let us down. Our industry, and the nature of what we do, demands integrity, timely performance, accuracy. Generally time is of the essence. Besides maybe a little room for improvement in inter-branch order fulfillment, KMS has my highest praises. Thank you for enabling our success. Fredy.

Antwoord van KMS Tools & Equipment - Victoria
I have been shopping at KMS since 2019. This review is not just for one day but for every day I have shopped there. The staff are helpful, knowledge and always close by when you have a question. Return policy is excellent. I have dealt primary with George for the larger tool purchases and he helped me set up my shop. He and Jeff were very helpful and knowledge. It is my favourite place to shop.

Antwoord van KMS Tools & Equipment - Victoria

Antwoord van KMS Tools & Equipment - Victoria
A couple of things. One of the sockets I ordered was the wrong type, so it was reordered and secondly, they called but didn’t leave a message. I assumed it was to tell me the sockets were in so I stopped in and they were there. No apology for the lack of info.
I found all the things on my list and most were discounted

Antwoord van KMS Tools & Equipment - Victoria

Antwoord van KMS Tools & Equipment - Victoria
I’ve always found the people working to be very friendly and helpful. The only criticism I have is sometimes it is hard to find certain items in the store that are listed as in stock online. Prices are very competitive and the number of options are great!!

Antwoord van KMS Tools & Equipment - Victoria

Antwoord van KMS Tools & Equipment - Victoria
Easy to order online and had what I wanted. One item was back ordered but was notified once arrive small wait times

Antwoord van KMS Tools & Equipment - Victoria
Received the help I needed to find what I was looking for - the staff were very helpful.

Antwoord van KMS Tools & Equipment - Victoria

Antwoord van KMS Tools & Equipment - Victoria
A little bit difficult to return unused items. Cashiers need approval from a salesperson which you need to go find. But a great store with super helpful staff.

Antwoord van KMS Tools & Equipment - Victoria
Friendly and knowledgeable staff, good prices and items in stock

Antwoord van KMS Tools & Equipment - Victoria
Good advice and service.
Good helpful in making choices for the products I was interested in.

Antwoord van KMS Tools & Equipment - Victoria
I asked Questions and I got answers. They made it easy to decide what I wanted, and the store had what I needed and more.

Antwoord van KMS Tools & Equipment - Victoria
Customers entering with a return should see someone on the floor before standing in line at the till.
The KMS store I shop is Victoria bc and the staff are great. I have to take a ferry to get there so each trip adds $50.00 to shopping If KMS offered a delivery option ie Canada Post or ACE courier I would have more $ to spend on tools .I mostly shop for machine shop tooling so any improvement in that area would be great
Thanks for listening

Antwoord van KMS Tools & Equipment - Victoria
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