Very busy on sale day, yet given excellent customer service and good advice. Consequently we bought what we needed rather than leaving empty handed or having to shop and travel several times.
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Spill & HazMat Response Trailers. That's all we do. And we're very good at it. We fall under 'Industrial Sales' at KMS Victoria and Paul and Chuck have yet to let us down. Our industry, and the nature... Toon meer
Bedrijf heeft geantwoord
When the staff member determined that KMS did not have the replacement blades I needed for my bow saws, he offered to set and sharpen the blades that were on my saws. Totally unexpected and very much... Toon meer
Bedrijf heeft geantwoord
I picked up my item yesterday morning and I had a great experience!!!! I had never been to this store before nor shop at tool equipment stores regularly so I felt a bit intimidated coming in but was... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Gereedschapwinkel
- Pneumatisch gereedschap leverancier
- Veiligheidsuitrusting leverancier
- Lastechniekwinkel
- Houtbewerkingsmaterialen winkel
Geschreven door het bedrijf
"KMS Tools & Equipment is an industrial distributor of tools and equipment with 14 locations, an outside sales team covering many major parts of BC and Alberta, plus an active e-commerce website. We sell everything from power tools to compressors, welders, hand tools, woodworking machinery, shop equipment & much more! We are proudly Canadian owned and operated! Our Mission: To provide the Best Value in Tools. We will match or beat any Canadian competitor’s price, right down to cost. We will add our Free industry leading 5-Star Advantage Plan to every Power Tool, Air Tool, Welder or Compressor sold. Best Value Guaranteed!"
Contactgegevens
765 Vanalman Avenue #101, V8Z 3B8, Victoria, British Columbia, Canada
- 250-391-4555
4,5
Uitstekend
145 reviews
Heeft 52% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
I disliked that they were out of an…
I disliked that they were out of an item and once I brought that up with an employee and they checked the computer only to tell me there were none on order but plenty at the other stores. "well why don't you order some because they seem to be selling"
6 september 2023
Antwoord van KMS Tools & Equipment - Victoria
We appreciate your support and thank you for sharing your experience at KMS Tools & Equipment!
Very helpful folks that pointed me in…
Very helpful folks that pointed me in the right direction.
8 september 2023
Antwoord van KMS Tools & Equipment - Victoria
Thank you for choosing KMS Tools & Equipment. We're pleased to hear about your positive experience.
Lots of staff available to answer…
Lots of staff available to answer questions and pay at the till
11 september 2023
Antwoord van KMS Tools & Equipment - Victoria
Every customer matters to us. Thank you for choosing our services and sharing your feedback.
Great service
7 september 2023
Antwoord van KMS Tools & Equipment - Victoria
Thank you for choosing KMS Tools & Equipment. We're pleased to hear about your positive experience.
We needed a battery hedge trimmer
We needed a battery hedge trimmer and found the pole trimmer in the monthly flyer. I put in the order and had it in less than a week.
4 september 2023
Antwoord van KMS Tools & Equipment - Victoria
Your satisfaction is our priority. We appreciate you choosing KMS Tools & Equipment and sharing your thoughts.
Get service and good pricing.
11 september 2023
Antwoord van KMS Tools & Equipment - Victoria
Your words are encouraging and much appreciated. Thanks for making KMS Tools & Equipment your choice.
Returning one item was painless
Returning one item was painless. There could have been a bit more staff on but I understand trying to keep costs donw
9 september 2023
Antwoord van KMS Tools & Equipment - Victoria
We're pleased to see your positive rating and thank you for choosing KMS Tools & Equipment.
Great Service
I have had many great experiences shopping at KMS Victoria.
Staff are friendly and very helpful. Custom orders are no problem, and they call you when the stock comes in.
Jeff the manager is fantastic and extremely knowledgeable.
22 juli 2023
Antwoord van KMS Tools & Equipment - Victoria
Thank you for the 5-star review! We're thrilled you had a great experience with us.
The KMS Team.
The KMS team and in this case, Jeff at the Vanalman location in particular are very helpful and knowledgeable. One suggestion would be for a daily alert of the deals offered online to go out to the staff. That way everyone would know the best deal being offered. Sometimes there’s more than one deal going.
11 juli 2023
Antwoord van KMS Tools & Equipment - Victoria
Your support is valued. Thanks for trusting and choosing KMS Tools & Equipment for your needs.
Overall impressionsMy experience with KMS has always been…
My experience with KMS has always been good , they have always helped me with my needs and giving good advise. They're prices have been very good for tools.
18 augustus 2023
Antwoord van KMS Tools & Equipment - Victoria
Your trust in KMS Tools & Equipment means a lot to us. Thank you for sharing your experience
The man on the order desk
The man on the order desk, Vishand, was very pleasant and helpful, found the item i wanted.
8 augustus 2023
Antwoord van KMS Tools & Equipment - Victoria
Thank you for choosing KMS Tools & Equipment. We're pleased to hear about your positive experience.
Great staff always willing to help
Great staff always willing to help
Lots of stock and can always find what I need
25 juli 2023
Antwoord van KMS Tools & Equipment - Victoria
We're glad to have been your choice! Thank you for the positive review and for relying on KMS Tools & Equipment.
Outstanding customer service & selection
For the last 15+ years living on Pender Island the Vanalman location has been my go to location for many products.
I have had products that have broken & needed warranty repair & after waiting for six months for the repair depot to "get the part" without success, KMS manager simply gave me a credit to repurchase a different tool.
21 juli 2023
Antwoord van KMS Tools & Equipment - Victoria
Your satisfaction is our priority. We appreciate you choosing KMS Tools & Equipment and sharing your thoughts.
Antwoord van KMS Tools & Equipment - Victoria
We value your business and are happy to hear you had a good experience. Thank you for choosing for KMS Tools & Equipment.
Customer service is the best!
2 augustus 2023
Antwoord van KMS Tools & Equipment - Victoria
Every customer matters to us. Thank you for choosing our services and sharing your feedback.
Choosing the best cordless drill for the job.
We were not sure which cordless drill would work best as a gift for our son. A very polite KMS employee took the time to look up all the alternative models and then compared them on the basis of their technical specs. He then gave us a summary to help us decide. The gift was put to use a week later by our son, and the drill performed flawlessly. Thanks KMS!
28 juli 2023
Antwoord van KMS Tools & Equipment - Victoria
Your kind words are greatly appreciated. Thanks for making KMS Tools & Equipment your choice.
Delivery and staff first class
Delivery as promised, staff competent and very pleasant to work with. Thank you.
26 juli 2023
Antwoord van KMS Tools & Equipment - Victoria
Your words are encouraging and much appreciated. Thanks for making KMS Tools & Equipment your choice.
Top Tool Retailer in Victoria
Excellent customer service and friendly staff. We always enjoy going there for new tools!
17 augustus 2023
Antwoord van KMS Tools & Equipment - Victoria
Every customer matters to us. Thank you for choosing our services and sharing your feedback.
Saw blade I purchased has a significant…
Saw blade I purchased has a significant wobble to it
12 augustus 2023
Antwoord van KMS Tools & Equipment - Victoria
Hello Daniel
I'm sorry the product you purchased is not up to your expectations. If you are not happy with your purchase please contact the KMS Location you made your purchase at and they will be happy to help you.
We do carry many different brands and types of sawblades and will gladly work with you to find the one that suits your needs.
Thank you
The KMS Tools Team
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