Kool Cakes Reviews 355

My order was managed by Shabnum she was amazing at taking down the details and drawing up the plan for the cake. Thankyou all for the cake it was beautiful will always be a loyal customer to you !

Very delicious cakes . Thank you.

Stunning cake! I ordered the Totoro forest cake for my daughter’s birthday and it was the most intricately decorated and beautiful cake we had ever seen. She and her friends were amazed. Tasted lovely too, the buttercream was the best I have ever tasted. Highly recommend

I ordered the large black lambeth cake for my weddimg cake and it was absolutely AMAZING!!
It arrived really well packaged and on time. It looked amazing, the photos didn't even do it justice as it was also glittery on top. Everyone at the wedding was complementing it and most importantly it tasted delicious. It was very good value for money aswell. I will definitely be using this company again (hopefully not for another wedding cake 😂) but would 1000% recommend. Thank you 😊

I ordered a personalised cake for my son's birthday. The cake was exactly same what I asked for and the taste of cake was superb. Thank you soo much.

Another fabulous, knock out cake by Kool cakes. We ordered yet another signature fresh cream cake and were blown away by the detail, classy decoration and brilliant taste.

Had to many good experiences with kool cakes all the staff is very friendly and helpful.
They always look after me and I'm always walking away with the best looking cake ever. Tastes amazing all time looks beautiful.

Thankyou kool cakes.

The cake was delicious...and decorated perfectly

Staff was super professional and helpful made the cake as I wanted and I was so delicious. I would prefer kool cake over all other cakes shops now.

I have a very good experience since 2011 with Kool cake .They are very friendly and the most important thing is , I always order my BD cakes with them for all my children and nephews and nieces. I ask them as much as possible less cream . Always happy with the results. I will recommended to my other friends and neighbours too. Well done Kool cake and a big thank you.

Very attentive and helpful. The cake was delicious and carefully designed to match the requirements I had shown as inspiration.

I have been ordering cakes from Kool Cakes for 15 years for every occasion. Cakes are delicious and beautifully designed and according to the expectations. Service is very good and professional especially want to mention Kamal’s name she is very well-mannered and professional and always welcomes with a smiling face. I strongly recommend Kool Cakes. 👍👍

Beautifully designed cake with a doll on top exactly how I instructed them. Great taste. Shabnum showed great interest in taking and dealing with my order from the begining till I got the cake and was satisfied. All the people in the party loved the cake and the design, came asking where was it ordered from.

My second time coming here, and it was fantastic again! The staff are super friendly, and the cake is delicious. Super soft, light, and fluffy. One of my favorite spots for cakes for special occasions 🎉

I have been going to Kool cakes for over 10 years and highly recommend it. Excellent cake and exceptional customer service. It is wonderful how the team are patient and helpful in designing the cake and taking the order details, much appreciated!

The cake was commented on by everyone at the party as beautiful and lovely tasting. The altered time pick up as well was handled smoothly from Shabnum at Heston aswell. Thank you for adding so much to a special occasion with your wonderful cake.

Order my daughters cake .from them and it was beautifully decorated and very tasty cake. Everyone loved it. Ordered fresh cream cake with fruits. There were plenty of fruits inside layers and on top. Served by Trusha and Shabnam, very friendly and experienced staff.

you're service fantastic ,delicious cake with less sugar and stunning writing and fruit decorations on cake was amazing .Your staff is very professional and helpful. The girl who took my order, she explained each and everything about cake and fruit in detail,Literally her way of talking is very nice. I am very Thankful to all koolcakes team especially miss Kamal
Highly recommended👍good quality and delicious cake.
I bought first cake on 14 April and today it was second cake from your bakery.
I will place another order of cake very soon.

🙏 Thank you

Great service!!!!!
I placed an order with a lovely punjabi girl. she was very polite and helpful.she suggested me design of cake according to my budget because I want fresh cream rather than butter cream.My all guests liked that cake because it was very yummy with less sugar. actually my collection tym was 3 clock but i appreciate their fast service , cake was ready when i call her at 1 clock for collection. I didn’t face any problem .To be honest , i offered tip her for beautiful cake but she denied to took it. she said we don’t need any kind of tip, it’s our responsibility to give best service to our customer that thing was impressive.
good quality 👍
budget friendly 👍
highly recommended 👍
thank you
kool cakes

Kool Cakes in Heston is a lovely little local cafe with friendly professional staff, in particular staff member Kamal always makes time to listen to her customers providing them with advice on ingredients used in their products and a welcome smile.
Excellent quality and price.