K-POP HUT Reviews 230

The quality of the sweatshirts are a lot thinner than sweatshirts made in the USA so it’s disappointing and the Asian sizing varies too much. It’s difficult to find a good fit, especially the ones where it’s obviously random sizing with just a sticker versus a real tag.
I’m also disappointed that exchanges are non-existent and I was just offered the same item in a size I thought may fit but I pay for postage. Why would I bother paying for something I still have no guarantee will fit properly plus thin, rather cheap material and also cheap screening for decorations….?
Frankly, I was quite surprised in the quality after reading raving reviews before ordering, a turnoff granted BTS makes so much money and I would think customer satisfaction would be more fair. Was originally excited in ordering but have found better quality clothing with other companies like Etsy or Amazon. Regina Gantan

BTS hoodie came a little later than I expected as I had planned to wear it to their concert in LA Dec 2 . I may have ordered it too late so it was ok as my friend had ordered one from Amazon . It is a nice hoodie though can’t say anything bad . It fits nice and is roomy .

Customer Service is great. Delivery time was faster than I expected. The cons for me is I feel some of the prices are too high. I’ve bought merchandise from many groups and this by far is the highest. The other issue I have, and it’s not only you, you don’t have apparel merch for higher plus size. I happen to be a 5-6X in American made clothing, so nothing made in Asian apparel will fit me. I really want a BTS hoodie and I can’t find one anywhere that would fit me. Otherwise everything was great!

I’ve ordered several times and every order came in right on time (or even earlier) with high quality products! thanks

I reccomend to all loyal army to get great merchandise from BTS army 💜💜💜💜💜💜💜🇨🇦🇨🇦😊😊😊

My order has been for almost 15 days and have not received it.

Still haven't received my order from 11/24/2021.
I'll gladly update once I receive me order.

I've ordered several different times, and always the products arrived when expected or earlier and in good condition. It's always so fun to unbox each order. Thank you.

Everything I have gotten has been in perfect condition and arrived on time, I love it all and use it too.

BTS army club has never missed a delivery and love the merch. They are friendly with thier notes they send with the merch.

I love my hoodie I got...it's light but warm. And adore my keychains. Overall very satisfied.

The merchandise is great. Love my sweatshirts . Thank you very much.

Everything I ordered was perfect. Shipping was faster than I thought. Wish the masks with the decals were still for sale because I loved mine but I lost it.

shipping was fast, customer service was excellent very responsive to my questions. item came in excellent condition.

Loved the design. The shirts were very nice, although they were not 100% percent cotton. I had asked and was told that they were 100% before I made the purchase. I do like the neckline, more of a scoop than a crew neck.

I love it you did pretty good it came perfectly fine everything came in it but it took so long to arrive probably you live far away than I do so I get it if it takes a while but it came perfectly find with everything it said so I’m happy thank you

I've had nothing but excellent service!! Excellent quality of products, will continue to order from here.