K Stars Reviews 

363
TrustScore 5 uit 5

4,8

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Myself and my daughter queued up to go to KStars. The queue was fast moving, and the staff were excellent at keeping everyone updated. Shopping in K Stars was a fantastic experience ( especial... Toon meer

Beoordeeld met 5 van de 5 sterren

I found KSTARS through their social media and decided to give them a go as I’m always buying CDS! They really did not disappoint. Fast delivery, excellent customer service and lovely staff, well packa... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

K-stars is my go to kpop shop / shipper in the UK. Their prices are super competitive for the reliability and security they offer. The staff are super nice too - always friendly and super helpful wh... Toon meer

Beoordeeld met 5 van de 5 sterren

Kstars in my opinion is the best kpop shop in the UK! I've ordered around 10 times from them and visited them in their physical store and every experience I have had has been amazing! They always an... Toon meer

Bedrijfsgegevens

  1. Winkelcentrum
  2. Cd-winkel

Geschreven door het bedrijf

We are a leading UK supplier of Kpop albums and merch! Importing Korean and Japanese goods for international fans to purchase


Contactgegevens

4,8

Uitstekend

TrustScore 5 uit 5

363 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft nog niet op negatieve reviews gereageerd

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,8

Alle reviews

(363)

13 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

love!

perfect! company is amazing, everything arrived safe and well packaged, reasonable prices, great :)

31 oktober 2022
Beoordeeld met 5 van de 5 sterren

Great Business

I have bought from this company and their products are always so quick to arrive and such good quality

3 oktober 2022
Beoordeeld met 4 van de 5 sterren

Usually good but disappointed with costumer service

I’ve been to kstars shop multiple times and never had any issues until very recently. I bought an album from in store, the album itself was £24 in total with 3 inclusions the main one being 1 photocard, unfortunately this photocard was missing from the album. I understand that this is a manufacturing fault and not the shop itself however I was bit disappointed when I was only offered £3 in compensation and nothing else. I have bought a damaged album from the store before that only had a small bend on the corner and that was £3 off it’s usual price. Considering I have seen them sell resealed albums (something they said they couldn’t do) on their discount shelf before even ones that are missing photo cards I was a little confused when they couldn’t do that with the one I bought and given me a new one instead of giving me money back or at least given a bit more money as then I could of bought a photocard separately(usually priced between £7-£15 depending on seller)(they actually had a POB photocard for the same album worth £7 on sale but I could not get it) Usually good just disappointed with this purchase.

8 oktober 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Absolutely Fantastic

I have been ordering from kstars for a year now and I cannot fault them. delivery times are impeccable. the offers and sales they do are amazing and noting is overpriced. their range of albums, merch and photo cards cannot be faulted. they are hands down my favourite K-pop shop to order from. if I could give them more than 5 stars I would.

24 september 2022
Beoordeeld met 5 van de 5 sterren

Amazing store, would recommend

Love these guys never had a bad experience with them. I’ve ordered probably around 12 albums at this point and every single one has come in perfect condition. Would recommend to anyone to use these guys.

14 september 2022
Beoordeeld met 1 van de 5 sterren

kstars flopped

they were very unprofessional they were speaking to other staff instead of helping me and they didn't give me the right amount of change 0/10 never going back again

4 september 2022
Review zonder uitnodiging
Logo K Stars

Antwoord van K Stars

Hello. We recognise this comment to be related to an Instagram DM we received from yourself. This situation was resolved as, after referring to our CCTV system and Shopify payment history, we noticed that what you had said was false. The staff members were barely conversing, as they respect the importance of helping/communicating with customers. As for the change, this was given correctly, following the notes that you had paid with - as seen on the CCTV footage. Reading how unprofessional your DMs were, we chose not to feed into the conversation any more than was necessary. We would appreciate if you please reconsider this review, as it is a false claim and can be proven to be so.

Beoordeeld met 5 van de 5 sterren

Review

I was scared that the package would come damaged since it was from a different city but It was well packed and secured and everything was in a perfect shape thank you!! 🙈

1 september 2022
Beoordeeld met 5 van de 5 sterren

The best and safest company !!

KStars are honestly the best and safest to order from for kpop items, their customer service online is always amazing! Everything i’ve ever ordered from them has came in perfect condition and well protected, I can’t thank the staff enough for their amazing work :)

1 augustus 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Amazing!

I’ve ordered from them so many times, all my orders have arrived quickly, been packaged well, and are decently priced. They are my go to kpop store!

1 augustus 2022

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer