I jumped on a call feeling pretty unsure about how to get SMS working properly with JobAdder, and he made the whole process easy to understand from start to finish. He walked me through everything ste... Toon meer
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Lees wat reviewers zeggen
Would happily recommend them to anyone requiring SMS marketing services. I had an issue and they rectified it within 30 minutes. The support agent (I didn’t catch his name) was polite and gave me the... Toon meer
Mustafa and the team at Kudosity have been excellent to work with. The SMS platform is reliable, easy to use, and integrates seamlessly into our workflow. Delivery rates and performance have been... Toon meer
Gaurav has been incredibly attentive to all our needs, we had a last minute request to help us link into our Shopify to Kudosity for a live pop up at Chatswood Chase in Sydney. Gaurav Investigated opt... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
At Kudosity, we enable businesses to build authentic relationships with customers through simplified messaging experiences. We believe that curiosity fuels innovation and by harnessing its power we help businesses to build messaging experiences customers love.
Contactgegevens
Australië
- kudosity.com
4,9
Uitstekend
146 reviews
Geen gegevens bekend over review-uitnodigingen
Dit bedrijf heeft hun klanten niet uitgenodigd, dus reviews zijn mogelijk niet representatief
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Easy to set up and we got great …
Easy to set up and we got great engagement from the audience who used it.
4 augustus 2017
Nice features and makes effort to resolve issues
Great to have human faces behind the service. Makes the service a pleasure to use, even when there are some problems.
Obviously, nobody wants problems, hence the -1 star.
We had a scenario where Burst SMS made some changes on their service to accommodate our unique request with respect to API calls. That's a +1.
Wish they had a DIY MMS send facility! It is currently assisted.
4 augustus 2017
Review zonder uitnodiging
Great support from their Sydney team
Great support from their Sydney team. Burst is a super cost effective and very easy platform to use! Thanks so much.
2 augustus 2017
Only used it a couple of times but not …
Only used it a couple of times but not completely sold. Im sure there is better functionality available on other platforms and I really would like it to integrate without an intermediary app (Zapier).
26 juli 2017
Great service at a price less than half …
Great service at a price less than half of what we were paying previous.
10 juli 2017
Good System...make easy to send text & …
Good System...make easy to send text & respond report is good.
5 juli 2017
terrible experience
text preview wasn't working correctly.
removed opt-out then got error msg - only when i ca;led did i get info why
no info when importing list about how it should be formatted - caused major issues later
23 juni 2017
Antwoord van Kudosity
Client uploaded and tried to send to a badly formatted list without an opt-out. We refunded the campaign out of good faith and helped reformat the list and successfully send the campaign. Sometimes the process of understanding and working through these things can be frustrating however it is our belief that helping our clients to deliver the best campaigns possible is better that allowing them to send bad deliveries and doing nothing.
Found it very easy to set up and use.
15 juni 2017
Great service and the best platform on …
Great service and the best platform on the market!
Thanks
8 juni 2017
Good platform and good customer service …
Good platform and good customer service to back it up.
6 juni 2017
Really great platform
Really great platform - definitely the best out there. Our company got great results from the campaigns we have sent as well.
And a big thumbs up on the customer service - these guys were quick to help us whenever we had any questions. Thanks !!
25 mei 2017
Great service
4 mei 2017
Very good experience so far!
25 april 2017
Amazing customer service
Maria was amazing in providing an outstanding customer service. She was able to solve my doubts and helped me to set-up new parent/child accounts in minutes. Coming from a company that always puts customer service first, I'm very happy to find out that my business partners consider their customers a priority too.
19 april 2017
Review zonder uitnodiging
Coming from a large corporation that …
Coming from a large corporation that has used many cheap and premium tier 1 carriers I have allot of experience dealing with all aspects of SMS providers.
Pre sales was great. Easy setup and instant access.
The console was modern, user friendly, bootstrapped and full of all required features that many other competitors don't have.
API is simple to use, well documented and took 10 minutes to hook in to our in house customised platforms.
Very happy with delivery. Have had no complaints about sending or receiving.
11 april 2017
Was still not able to send sms on …
Was still not able to send sms on chinese characters n d viewing guide is incorrect im showing the full content on screen vs what was actually received and the actual sms received was blank message
6 april 2017
Antwoord van Kudosity
Message created was too long. Our character counter did count correctly but the message could not be received reliably by certain handsets. We worked with the carriers in question and fixed this issue within 48hrs of notification. Full refunds were provided to all clients affected.
Fantastic system (once you know what you're doing!)
It took us some time to figure out how to create our SMS, the website wasn't entirely intuitive, however the program worked very effectively once we had configured our job.
5 april 2017
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