DO NOT ORDER ANYTHING FROM THIS COMPANY This customer has zero customer service. I ordered a humidor for a gift two weeks prior to the date. Plenty of time. 8 days later they emailed me ab... Toon meer
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Lees wat reviewers zeggen
Everything took a bit longer than anticipated, I imagine because they are in such high demand. I didn't receive my cartoon on canvas till about a month after ordering, however the comic itself was per... Toon meer
The artwork finally turned out great after requesting the same change three times. This change was in the original description and in photos. It’s also been three weeks since I approved the artwork an... Toon meer
Order #5223 which was a digital print on canvas still has not arrived despite being ordered roughly a month ago (May 2023). I understand I was late on an email by a few days to confirm but I have resp... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Looking for a personalized and fun gift? You are in the right place! Turn your photo into a custom-painted, handmade digital portrait in the style you love. Just choose your preferred cartoon option and get drawn in 3 days with unlimited reviews. You may order the digital file only for printing at your location, or a printed and framed art piece customized for you.
Contactgegevens
Seattle, Verenigde Staten
- lauren@kustomgifts.com
- kustomgifts.com
2,4
Slecht
167 reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Bob’s Burger delight!
I had them do a Bob’s Burgers portrait of my boyfriend and I. They were fast, professional and delivered exactly what I wanted. I was allowed to add things I wanted to personalize my cartoon even after they did the proof with no additional fees. I was so happy with their work and would recommend anyone to do well know cartoon portraits with them.
11 februari 2021
My sister absolutely loved her Bob's…
My sister absolutely loved her Bob's Burgers picture. It was amazing! Highly recommend.
10 februari 2021
Extremely over priced I should I have…
Extremely over priced Why should I have to pay for the canvas separately it should be included in the price what's the point of only a digital copy I just pays 60$ for them to have to pay another 50$ for a canvas print that's ridiculous
10 februari 2021
Antwoord van Kustom Gifts
Hi Keith,
Thank you for your feedback and allow me to explain the reason behind it. A lot of our customers want only the digital drawing so they can print locally; and in different products that we do not offer such as t-shirts, cellphone case and pillow covers.
At our shop, digital drawing & canvas prints are two different products as we want to give our customers the flexibility to choose where to print their cartoon.
Sincerely,
Lauren Hudson
Great job. Highly recommended
Great job. Quick turn around time, and they made the revisions to my order quickly and accurately.
9 februari 2021
Best gift ever!
I loved the picture it was a Christmas present for a friend and she absolutely loved it as well. When I got the first draft back I wasn't really happy with it so I asked for changes and they were made each time I asked ( I went through like 5 pictures) and they always made the changes and got back to me quickly! I will definitely be buying from them again! If you're looking for something unique and special this is the way to go. This is one of those gifts for those hard to buy for people.
5 februari 2021
When ordering my picture I had very…
When ordering my picture I had very many specific requests, probably an annoying amount. But they listened to everything I said, it came out so perfect I didnt have to ask for any corrections. I think my boyfriend loved it! And it’s the background on my phone. If I ever need another gift like this this is where I will be ordering from 100%.
29 januari 2021
Kustom portrait
I love my Kustom portrait! The artist did a great job and I couldn’t be happier.
27 januari 2021
Awesome service
There were receptive to all of my feedback and created exactly what I was asking for
23 januari 2021
They ROCK!!!!
They ROCK!!!!! Even if you send it back 5x like I did, they will get it done how you want
21 januari 2021
It’s perfect!
21 januari 2021
Great product, fast shipping
I ordered a cutom "Bob's Burger" photo over Thanksgiving weekend as a Christmas Gift. They got back to me quickly with the proof, I had a few changes & they were able to make those quickly. I'd ordered a printed product as well and that arrived within days of my approving the proof.
18 januari 2021
Lauren did an absolutely outstanding…
Lauren did an absolutely outstanding job on my request! I got my first proof back within 3 days and changes I requested were quick and well done. The customer service and efficiency was definitely a 5/5. Definitely reasonably priced also. I definitely recommend Kustom Gifts!
17 januari 2021
I click on a canvas that was 20 by 30…
I click on a canvas that was 20 by 30 and when I went to go pay it switched to a digital cartoon and now I can't even get my money back
12 januari 2021
Antwoord van Kustom Gifts
Hi Chris, you ordered both the digital cartoon and the canvas print. First, we deliver the cartoon by email and only after your approval, we proceed to print & frame the canvas.
I checked and USPS delivered the canvas to you on Jan, 30th. I guess you left the review while the canvas was on transit, but next time feel free to send me a quick email and I'll be happy to assist with any questions.
Sincerely,
Lauren Hudson
Delivered as requested
Googled online for a custom gift and came across Kustom Gifts.
Read good reviews from other customers and decided to give it a try. They delivered fast and made changes when requested. Very happy with how the pictures turned out.
12 januari 2021
Perfect
Just recieved the canvas picture and the family loved it. I would highly recommend doing this even if just for something different.
12 januari 2021
I never received my order
I never received my order. I repeatedly emailed the contact info on the web page and the lady says it has nothing to do with her she just comes up with the designs.
6 januari 2021
Antwoord van Kustom Gifts
Alexis, you placed an order on June, 17th for a digital portrait of two people in Rick Morty's style. We drew your personalized cartoon, and on June, 23rd you gave us your final approval for the artwork.
After that, you sent multiple emails asking when we would ship you a t-shirt, and I explained to you that we never sold t-shirts in our store.
I even resent your invoice #2387 so you could double-check that you never bought a t-shirt from us.
Anyways, your review is unfair to our team, since we delivered exactly what you purchased from us.
Sincerely,
Lauren
AMAZING
AMAZING! Lauren got my order to the T and continued to work on everything I asked.
6 januari 2021
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