Lanewoodsjewelry Reviews 100

TrustScore 4.5 uit 5

4,3

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Beautiful rings! I just ordered another one from them. I got the wrong size and had to exchange it. The support team has been nothing but amazing and made it easy and stress free.

Beoordeeld met 5 van de 5 sterren

Gorgeous! I purchased a 2-carat, 2-ct, Square Princess Cut Staircase Promise Engagement Wedding Moissanite Ring in White Gold. I was a little skeptical about the beauty of the moissanite diamond. Howe... Toon meer

Beoordeeld met 1 van de 5 sterren

Bait and switch company. They advertise shipping via USPS/Fedex, they indicate they are located in U.S. but in reality, shipment comes from China. They say 7-12 business days but it doesn't even ship... Toon meer

Beoordeeld met 5 van de 5 sterren

I’ve purchased two pieces of jewelry from Lakewood’s and I have nothing but good things to say. The website is user friendly, the prices are perfect, the jewelry is beautiful and the communication has... Toon meer

Bedrijfsgegevens

  1. Sieradenwinkel

Geschreven door het bedrijf

Founded in 2016, Lane Woods Jewelry set out with a passion for exceptional craftsmanship and a mission to make high-quality jewelry accessible to all. We’ve redefined fine jewelry by blending unparalleled artistry with a commitment to sustainability. Using lab-grown moissanite and recycled metals, we craft ethically sourced pieces that celebrate individuality, emotion, and timeless elegance. At Lane Woods, we prioritize convenience and a stress-free shopping experience. We are always available to you with expert support via live chat and email. Our jewelry experts do not take commissions, ensuring that every recommendation is focused on finding you the perfect piece of jewelry. Our fine jewelry selection is unparalleled – we have hundreds of options for you to choose from. Each engagement ring and fine jewelry piece is made by skilled artisans to ensure quality and beauty. We also offer a 30-day return and exchange policy and a best price guarantee, so you can shop with confidence knowing you are getting the best value. Lane Woods jewelry is our pursuit and persistence of beauty, and we hope that they will accompany you through every important moment.


Contactgegevens

4,3

Uitstekend

TrustScore 4.5 uit 5

100 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 48 uur

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Beoordeeld met 2 van de 5 sterren

Disappointing

My husband and I made a last minute decision to get married one afternoon. So we wanted something quick and affordable for the time being. After a lot of research we decided to go with this company I ordered a 5ct radiant cut and with a bezel setting. I was so excited about this ring it seemed like it took forever to get here! The day they said it was coming I kept watching my camera with the excitement of my ring arriving! Finally it was delivered!!!! My husband was sitting at the table and I opened the package so fast he was like wait a minute! Let me open it for you! He opened it and with great disappointment and shock it was not a 5ct…. It was a 2ct…. Devastated doesn’t even cover the emotion I felt at that moment. I quickly emailed customer service to let them know what happened. I sent them a picture with the measurements of the ring and they did admit fault. I asked them if I could return the ring for the correct one. I had to pay to ship it back! Seriously?! So they offered to refund the difference of the price between the two rings. It was a very hard emotional experience. I so badly wanted the ring of my dreams but didn’t think I should have to pay for their mistake. So I let them refund the difference and kept the ring they sent me. It’s a beautiful ring, great quality. The gold does scratch up a bit faster than I would like but for the price I guess I can’t complain.

7 juni 2026
Review zonder uitnodiging
Logo Lanewoodsjewelry

Antwoord van Lanewoodsjewelry

Dear Megan,

We are truly sorry for the mistake in your ring’s carat size—sending a 2ct instead of the 5ct radiant cut bezel setting you ordered was entirely our fault, and we deeply regret the disappointment and stress this caused you and your husband on your special wedding occasion.

We understand how frustrating it was to be asked to cover return shipping for our error, and we sincerely apologize for that added hassle. As a gesture of our apology, we’d like to offer you an exclusive discount on any future purchase with us—please reach out to our customer service team with your order number to claim this offer at any time.

We also appreciate your feedback about the gold band scratching easily; we’ve shared this with our production team to improve our finishing process.

Thank you for your honesty, and we hope we can earn back your trust in the future.

Best regards,
The Lane Woods Jewelry Team

Beoordeeld met 5 van de 5 sterren

Beautiful rings

Beautiful rings! I just ordered another one from them. I got the wrong size and had to exchange it. The support team has been nothing but amazing and made it easy and stress free.

24 juni 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

The rings are stunning

The rings are stunning. It has not tarnished or anything. Still just as sparkly as when it came in and I wear it everyday. It looks beautiful especially for the price. Its worth every dollar spent.

30 april 2026
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

Beautiful jewlery

I received my first order with Lane Woods Jewelry and I loved my piece. The style and sparkle is definitely noticeable and the price was just right. The website was easy to order and user friendly. The only three things I would complain about is that on the website it doesn't have a phone number to talk to someone directy and only via email which is a hassle if you want a quick reply. Once used, the reply sometimes took more than 24 hours for a reply and then the reply did not always answer all the questions asked and I had to reply with the same questions twice. I also noticed that although I bought the piece online and gave my email, I did not receive a receipt of the purchase with the details so I had to contact and wait via email. The order also took longer than I expected but when I received it, it was better than I expected. I recommend the company have live agents to answer any questions and also to add more details on their website like where these pieces are made and where they ship from. For mine, I found out they were made and sent from China. I didn't receive any guarantees with the piece as far as workmanship or quality and materials so that tells me that it may or may not be the material listed in the website (white gold/silver/moissanite). Their return policy is a bummer because you will never get back the complete amount unless you cancel within 24 hours. This is unfair if you wait for the piece and for what ever reason it was not what you expected or there is something defective. Keep this in mind before ordering and a risk you will have to take. Otherwise the piece is nice and satisfied with my order.

6 mei 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great product

The wait time was a bit longer than expected but it was a great ring. Quality was amazing. The ring was way bigger than anticipated! Overall it was a great experience!

11 februari 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Beautiful

I’ve purchased two pieces of jewelry from Lakewood’s and I have nothing but good things to say. The website is user friendly, the prices are perfect, the jewelry is beautiful and the communication has been great. I have received emails with the process my jewelry is in and has given me peace of mind that my purchase is being taken care of. The shipping is reasonable. I’ve had many compliments from my purchases and have recommended Lanewoods Jewelers more than once to family and friends.

25 maart 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great experience

Ring arrived on time and quick! Ring fit very good and prices were not bad at all compared to other places!

24 maart 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Exceeded my expectations

I recently purchased a ring from Lane Woods Jewellery, and it completely exceeded my expectations.

The craftsmanship is flawless, it sparkles beautifully, and it’s become my go-to piece. Every time I wear it, I get so many compliments. Absolutely stunning! Thank you so much :)

9 maart 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I purchased a 2ct pear cut ring and not…

I purchased a 2ct pear cut ring and not long after one of the prongs broke off. I contacted the company and they were quick to make it right, covered with warranty, I sent the ring back and received a replacement. They made the exchang so quick and easy. Great customer service.

18 december 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Gorgeous

Gorgeous! I purchased a 2-carat, 2-ct, Square Princess Cut Staircase Promise Engagement Wedding Moissanite Ring in White Gold. I was a little skeptical about the beauty of the moissanite diamond. However, when it arrived, I was astonished by its beauty, which surpasses any diamond I own in terms of brilliance and clarity. The ring is solid, well-made, and clearly crafted by skilled craftsmen. It's so beautiful that it almost dwarfs my wedding band. I'm very happy!

7 januari 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

STONE FELL OUT & GOLD RING TURNED SILVER

My ring took almost 2 months to arrive, they also messed up the engraving that I spent extra on. To add on top, My diamond fell out within three months of me having the ring. not only that the ring was gold and it was turning silver. They will not replace it or give me some type of refund. My wedding is April 2026.
DO NOT BUY FROM THEM!!! Their support team is bullshit:))

21 januari 2026
Review zonder uitnodiging
Logo Lanewoodsjewelry

Antwoord van Lanewoodsjewelry

Hi Hailey,
We are truly sorry for the frustration and disappointment this ring has brought you—especially with your April 2026 wedding fast approaching. We want to clarify the details of your order and our service to address your concerns transparently.
Engraving & Shipping Delay: We take full responsibility for the initial mistake of missing the letter “i” in your “i love you” engraving. We immediately notified you of this error and waited for your confirmation before shipping the ring—and it was only after you agreed to proceed that we dispatched it, which led to the delivery timeline you mentioned. We apologize again for the oversight that started this issue.
Metal Discoloration & Wear: You purchased this ring on July 22, 2025—after half a year of daily wear, slight discoloration or wear is a normal result of regular use, even for gold-plated or solid gold jewelry (depending on your ring’s material). This is not a sign of defective craftsmanship.
Warranty & Lost Stone Solution: As clearly stated on our website, all our jewelry comes with a 1-year free warranty covering craftsmanship issues and setting labor. For your lost stone, we offered to reset a new stone for free (no labor/setting fees)—the only request was covering the cost of the replacement stone itself, since the original stone was lost and couldn’t be reused. This is a reasonable material cost we can’t absorb on our end.
Your wedding is a milestone we know matters deeply, and we still want to make this right for you. Please reach out to our support team at support@lanewoodsjewelry.com—we’ll prioritize your case and work with you to find a practical solution before your big day.
Sincerely,
The Lane Woods Jewelry Team

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