Wow! What an incredibly efficient insurance company! I've never known a company like it! Especially for a working musician... I hate paperwork hassle, but I gave proof, they gave a pay out, so I coul... Toon meer
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I have done many repairs for clients of this company. They have been top class when it comes to dealing with myself (the repairer) and the insured. They are quick to authorise work and make payments.... Toon meer
Bedrijf heeft geantwoord
I called to make my next year’s insurance payment. This was done within a few minutes by a pleasant person answering the phone. It is good to be able to speak to someone rather than have to make payme... Toon meer
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I haven't needed to file a claim with Lark Insurance yet, but their rates are remarkably competitive and in my opinion provide excellent value. Paying the modest annual premium gives me total peace of... Toon meer
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Bedrijfsgegevens
Over Lark Music
Geschreven door het bedrijf
Lark Music is a specialist musical instrument insurance provider helping amateur and professional musicians, from hobbyists, solo performers, bands, ensembles, orchestras and orchestra members to music teachers, students, collectors, retailers, dealers and makers, protect the instruments and equipment they value most.
For more than 35 years, we have focused on arranging insurance for the music community, providing cover designed around the real-world needs of people who play, teach, perform, record, collect and travel with musical instruments.
We provide musical instrument insurance for a wide range of instruments and music equipment, including
- Guitars
- Violins
- Violas
- Cellos
- Harps
- Pianos
- Keyboards
- Brass instruments
- Woodwind instruments
- Percussion
- Drums
- Electronic music gear
- And more
Whether you are a professional musician, orchestra member, music teacher, student, hobbyist or collector, we aim to make arranging cover straightforward and easy.
Our policies can be tailored to different needs, including cover for accidental damage, theft, loss and other risks, helping musicians stay protected at home, on stage, in the studio, while teaching or when travelling. We also offer options such as public liability insurance and personal accident cover for musicians who need wider protection.
What makes Lark Music different is our specialist focus on the music sector. Our team understands that every instrument has a story and that no two musicians are the same. From quick online quotes for everyday instruments to bespoke insurance arrangements for professional musicians and exceptionally valuable instruments, we work to provide a service that reflects the unique needs of the music community.
Our customer feedback regularly highlights our knowledgeable staff, responsive service, straightforward policy administration and support during claims. Many customers value being able to speak directly with real people who understand music and insurance, rather than navigating automated systems. We pride ourselves on customer service, fair pricing, efficient communication and a stress-free experience when arranging or renewing cover for our customers.
At Lark Music, our goal is simple: to help musicians play on with confidence. Whether you're protecting your first instrument, a professional touring setup, a rare collection or an entire ensemble, we're committed to providing specialist musical instrument insurance backed by personal service and genuine understanding of the musical world.
Why musicians trust Lark Music
Geschreven door het bedrijf
- With musical instrument insurance from Lark Music you know that if anything happens to your musical instrument or gear, we can help repair or replace it. Our flexible policies allow you to choose cover for your items within the UK or Worldwide, at your premises or home, from just £25 a year.
- You can also add Public Liability cover or buy it separately to protect you against the cost of a claim if someone else is injured, or their property damaged while you’re performing musical activities; and our Personal Accident cover protects you if you are injured and unable to play.
- After more than 35 years in this industry, we know how much music means to you. Our quick and easy cover is designed to give you the peace of mind you need to play on, protected.
- Get a quote online in minutes
- We pay over 95% of claims received*
- Fast, specialist claims handled by music experts
- Accidental damage, loss and theft covered in the UK & Worldwide
- Hire costs covered, and you can choose your own repairer
- Public Liability and Personal Accident cover available
- Flexible policies, making changes is easy through your online account
- *95% claims payout rate based on claims between Nov 2024 and Nov 2025.
Specialised but simple, flexible cover.
Single or multi-instrument policies. If you play it, we'll cover it.
Designed by musicians for musicians.
Contactgegevens
One Creechurch Place, EC3A 5AF, London, Verenigd Koninkrijk
- +44 (0)333 188 6582
- music@larkmusic.com
- larkmusic.com
Get a quick online quote
4,8
Uitstekend
437 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
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Good insurer's for musicians
Both our daughter and husband work for Howdens. For fathers day they took me to the Gibson garage in London subsequently I purchased two guitars which they insured with you
I like the communication and caring attitude of your firm
14 juni 2026
Antwoord van Lark Music
Sounds like a great Father's Day - glad we could be part of it. Thank you for the feedback!
Lark were quick to deal with my claim…
Lark were quick to deal with my claim for a broken cello bow, and very helpful on the phone (Ellie and Lauren) and in email correspondence.
9 september 2026
Review zonder uitnodiging
Antwoord van Lark Music
Happy to hear we could help you get the bow sorted quickly and that Ellie & Lauren made such a positive impression.
Good company to deal with.
The information that I received regarding my policy for renewal was informative and the details were correct.
3 september 2026
Antwoord van Lark Music
Thank you for your feedback.
Over aggressive company dealing with…
Over aggressive company dealing with instalments, took over business from another company, harassed for months because I didn’t want to renew.
Update, Lark Music have been emailing all morning….I asked their credit agency to cancel my agreement in August 2025, through the only contact I had available. Since they were taking a direct debit, despite not signing the agreement, I ended up with cover for a year. I cancelled at renewal, and was still harassed, including a default notice. Am entirely irritated by Lark Music bombarding me with emails, so am sending the lot to the FCA….let them decide. Maybe now, you’ll leave me alone, since any further communication will be included.
12 september 2026
Antwoord van Lark Music
Hi Lesley,
Thank you for taking the time to leave your review.
We're sorry to hear that your experience did not meet your expectations.
Following your feedback, we reviewed the matter and confirmed that your policy has been cancelled.
Thank you for sharing your feedback with us.
Excellent service
The person I spoke to was friendly, helpful, ad quick in dealing with my request to renew the insurance
28 augustus 2026
Antwoord van Lark Music
Thank you for renewing with us for another year!
great experience
we have nothing to complain about everything is just great as it is
11 september 2026
Antwoord van Lark Music
Thank you for your review.
Can’t even get my name right
Uncertain how good this lot are when they can’t even get my name right!
4 september 2026
Antwoord van Lark Music
Thank you for your feedback, we are glad our team was able to put things right and resolve the matter.
I like very much the quick respond both…
I like very much the quick respond both Telephone and email, the efficient with dealing both insurance and claiming. I would like to mention Ms Lauren Jones for sorting out the latest claim so professionally
Eyal
11 september 2026
Review zonder uitnodiging
Antwoord van Lark Music
This is music to our ears! We'll pass on your feedback to Lauren
I was able to renew over the phone.
I was able to renew over the phone.
Second person I spoke to reassured me that my policy was all in order and was very prompt in emailing the documents. He was also patient as I went through everything, recognising the importance with regards to the safety of my instruments. Although unable to pay over 12 months, the cost was reasonable.
2 september 2026
Antwoord van Lark Music
Thank you for sharing your feedback. We've passed on your kind words to Maroof.
Clear and comprehensive details online
Clear and comprehensive details online. Easy process not chopping about different pages.
3 september 2026
Antwoord van Lark Music
Thank you for your review. We're delighted to hear you found our online information clear and the process straightforward from start to finish.
Antwoord van Lark Music
Thank you for your feedback.
Antwoord van Lark Music
We're so pleased to hear you found the process easy and our team helpful. Thank you for choosing Lark Music to protect your instrument.
Antwoord van Lark Music
Thank you for your feedback.
I was distraught after I found....
I was distraught after I found my right ear monitor of my favourite pair of ultimate Ear 5 pros had cracked after coming off stage at a prolific gig.
I was referred from the Musicians Union to Lark to carry through the claim.
Once I had the relevant documents available for the claim to proceed, Lauren was very helpful in letting me know the easy, step-by-step process, contacting the relevant businesses where I purchased the monitors during, to carry out my in-ear monitor claim, all via email.
Great service, hopefully I don't need to be back again, but it's good to know you can gain great cover from them.
10 september 2026
Review zonder uitnodiging
Antwoord van Lark Music
Thank you for taking the time to share your experience. We understand how upsetting it can be to discover damage to a favourite piece of equipment.
We're delighted to hear that Lauren was able to guide you through the claims process and make everything as straightforward as possible.
A work colleague told me about Lark…
A work colleague told me about Lark insurance- I filled in quite a few questions about my instrument I wanted to insure and then got the option to accept the quote. It was extremely competitive so I accepted without hesitation. I’ve recommended to my other colleagues. A great find!
2 september 2026
Antwoord van Lark Music
Many thanks for your review and for choosing Lark Insurance. We're delighted to hear that the quotation process was straightforward and that you found our cover to be so competitively priced.
Antwoord van Lark Music
Thank you for your feedback.
Repairer's perspective
As a repairer all questions are responded to quickly and clearly. Payment made promptly. They are always fair and reasonable in their assessments and requests. Aaron has been unfailingly helpful in all my dealings with him, and Lark are my recommended insurers whenever clients ask.
9 september 2026
Review zonder uitnodiging
Antwoord van Lark Music
Thank you for taking the time to leave a review, and for the recommendations, we are pleased to hear from a different perspective and are delighted you have had a positive experience with our claims team. We will pass on your comments to Aaron.
Efficient at renewing.
It is difficult to make an assessment, since, thankfully, I have yet to make a claim. The price of the insurance seems to be reasonable.
2 september 2026
Antwoord van Lark Music
Thank you for your review! While we're delighted you've not needed to make a claim, it's wonderful to know our cover gives you peace of mind and that you find our insurance competitively priced to help keep your instruments protected.
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