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Lark Music Reviews 

437
•
TrustScore 5 uit 5

4,8

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Wow! What an incredibly efficient insurance company! I've never known a company like it! Especially for a working musician... I hate paperwork hassle, but I gave proof, they gave a pay out, so I coul... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I have done many repairs for clients of this company. They have been top class when it comes to dealing with myself (the repairer) and the insured. They are quick to authorise work and make payments.... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I called to make my next year’s insurance payment. This was done within a few minutes by a pleasant person answering the phone. It is good to be able to speak to someone rather than have to make payme... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I haven't needed to file a claim with Lark Insurance yet, but their rates are remarkably competitive and in my opinion provide excellent value. Paying the modest annual premium gives me total peace of... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Verzekeringsmaatschappij

Over Lark Music

Geschreven door het bedrijf

Lark Music is a specialist musical instrument insurance provider helping amateur and professional musicians, from hobbyists, solo performers, bands, ensembles, orchestras and orchestra members to music teachers, students, collectors, retailers, dealers and makers, protect the instruments and equipment they value most.

For more than 35 years, we have focused on arranging insurance for the music community, providing cover designed around the real-world needs of people who play, teach, perform, record, collect and travel with musical instruments.

We provide musical instrument insurance for a wide range of instruments and music equipment, including

Whether you are a professional musician, orchestra member, music teacher, student, hobbyist or collector, we aim to make arranging cover straightforward and easy.

Our policies can be tailored to different needs, including cover for accidental damage, theft, loss and other risks, helping musicians stay protected at home, on stage, in the studio, while teaching or when travelling. We also offer options such as public liability insurance and personal accident cover for musicians who need wider protection.

What makes Lark Music different is our specialist focus on the music sector. Our team understands that every instrument has a story and that no two musicians are the same. From quick online quotes for everyday instruments to bespoke insurance arrangements for professional musicians and exceptionally valuable instruments, we work to provide a service that reflects the unique needs of the music community.

Our customer feedback regularly highlights our knowledgeable staff, responsive service, straightforward policy administration and support during claims. Many customers value being able to speak directly with real people who understand music and insurance, rather than navigating automated systems. We pride ourselves on customer service, fair pricing, efficient communication and a stress-free experience when arranging or renewing cover for our customers.

At Lark Music, our goal is simple: to help musicians play on with confidence. Whether you're protecting your first instrument, a professional touring setup, a rare collection or an entire ensemble, we're committed to providing specialist musical instrument insurance backed by personal service and genuine understanding of the musical world.

VISIT OUR WEBSITE

Why musicians trust Lark Music

Geschreven door het bedrijf

With musical instrument insurance from Lark Music you know that if anything happens to your musical instrument or gear, we can help repair or replace it. Our flexible policies allow you to choose cover for your items within the UK or Worldwide, at your premises or home, from just £25 a year.
You can also add Public Liability cover or buy it separately to protect you against the cost of a claim if someone else is injured, or their property damaged while you’re performing musical activities; and our Personal Accident cover protects you if you are injured and unable to play.
After more than 35 years in this industry, we know how much music means to you. Our quick and easy cover is designed to give you the peace of mind you need to play on, protected.
Get a quote online in minutes
We pay over 95% of claims received*
Fast, specialist claims handled by music experts
Accidental damage, loss and theft covered in the UK & Worldwide
Hire costs covered, and you can choose your own repairer
Public Liability and Personal Accident cover available
Flexible policies, making changes is easy through your online account
*95% claims payout rate based on claims between Nov 2024 and Nov 2025.

Specialised but simple, flexible cover.

Single or multi-instrument policies. If you play it, we'll cover it.

Designed by musicians for musicians.

Contactgegevens

Get a quick online quote

Policies from just £25 a year. Single or multi-instrument cover.

4,8

Uitstekend

TrustScore 5 uit 5

437 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 48 uur

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4,8

Alle reviews

(437)

437 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 1 van de 5 sterren

I have been a customer with Lark (et…

I have been a customer with Lark (et al) for many years now. But I cannot access my new policy documents - because my email address is not recognised. However, my email address is on my Statement of Fact sheet? Please clarify.

1 september 2026
Logo Lark Music

Antwoord van Lark Music

Thank you for being a valued long-standing customer. We're sorry to hear you had some difficulty accessing your policy documents. We understand our customer service team was able to help and that you can now view all of your documents through your online account. If there’s anything else we can assist with, please don't hesitate to get in touch.

Beoordeeld met 5 van de 5 sterren

Great service

Great service: easy to set up, and responsive assistance when needed - definitely recommended!

10 september 2026
Logo Lark Music

Antwoord van Lark Music

Thank you for your kind review. We're delighted to hear that you found the service easy to set up and that our team was able to assist when needed. We really appreciate your recommendation!

Beoordeeld met 4 van de 5 sterren

It’s as good as it gets with good cover…

It’s as good as it gets with good cover terms.

13 augustus 2026
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Antwoord van Lark Music

Thank you for your review. We're delighted to hear you feel our cover and policy terms offer such great value. We appreciate your feedback and your continued support.

Beoordeeld met 5 van de 5 sterren

Excellent service

Excellent service. Prompt reply. Good value. Peace of mind

8 september 2026
Logo Lark Music

Antwoord van Lark Music

Thank you for your feedback.

Beoordeeld met 5 van de 5 sterren

It was very easy to update

It was very easy to update the insurance after the purchase of a new instrument. Very helpful people at the end of a telephone call. Very happy with the service and price

1 juli 2026
Logo Lark Music

Antwoord van Lark Music

Thank you for your kind review. We're delighted to hear updating your cover was straightforward and that our team provided helpful service at a price you're happy with.

Beoordeeld met 5 van de 5 sterren

Really easy to get cover thank you

Really easy to get cover thank you. I then followed up with a phone call which was answered promptly and I really appreciated it.

1 september 2026
Logo Lark Music

Antwoord van Lark Music

We're so pleased to hear you found the process easy and our team helpful. Thank you for choosing Lark Music to protect your new instrument.

Beoordeeld met 5 van de 5 sterren

Renewal done quickly and efficientlyly…

Renewal done quickly and efficiently although I was slightly late renewing my policy. Grateful for the understanding and ease with which it was done. Thank you!
Margaret

1 september 2026
Logo Lark Music

Antwoord van Lark Music

Thank you for your review. We're glad we could help keep your instruments protected and that you were happy with the service and price.

Beoordeeld met 5 van de 5 sterren

Lark Music is exceptional

Lark Music is exceptional
I had a claim last year with an instrument I insured with Lark and it was delt with straight away with professionalism and Efficiency
I would highly recommend them.
Worth every penny

7 september 2026
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Antwoord van Lark Music

Thank you for your wonderful feedback. It's great to hear you received helpful support and are happy with both the service and value of your cover.

Beoordeeld met 5 van de 5 sterren

Easy to look at all the Terms &…

Easy to look at all the Terms & Conditions and cover not expensive for my 3 saxes.

7 september 2026
Logo Lark Music

Antwoord van Lark Music

Thank you for your review. We're delighted to hear you found the cover affordable and the policy details easy to understand.

Beoordeeld met 5 van de 5 sterren

Helpful staff

Helpful staff, comprehensive cover, easy efficient renewal process.

7 september 2026
Logo Lark Music

Antwoord van Lark Music

Thank you for your feedback.

Beoordeeld met 5 van de 5 sterren

So refreshing to be able to talk to a…

So refreshing to be able to talk to a member of the team rather than a robot in an online chat!
Calls answered promptly.
Needed to update details via POA. All sorted within 24 hours.
A very satisfactory experience.
Thank you!

7 september 2026
Logo Lark Music

Antwoord van Lark Music

Thank you for your kind review. We're delighted to hear updating your cover was straightforward and that our team provided helpful service at a price you're happy with.

Beoordeeld met 4 van de 5 sterren

My request was quickly sorted

My request was quickly sorted, but I had trouble understanding the emails regarding signing. I received more than one email saying (I thought) that I still hadn't signed, but the it appeared that I had! I also signed into some credit company, did I need to do that?

4 september 2026
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Antwoord van Lark Music

Apologies for any confusion caused. For customers choosing to pay by monthly direct debit, this service is provided free of charge by Lark Music however you do have to sign a credit agreement with Premium Credit Limited (PCL) so they can collect the payments each month. We will pass on the feedback to our account manager at PCL regarding the emails to see if they can be made clearer.

Beoordeeld met 5 van de 5 sterren

I haven't (thankfully) had to make a…

I haven't (thankfully) had to make a claim but have on the occasions I have contacted them with queries or to make changes, the agents have being knowledgeable, empowered and efficient

5 september 2026
Logo Lark Music

Antwoord van Lark Music

Thank you for your wonderful feedback. It's great to hear you received helpful support from the team.

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