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Lark Music Reviews 

435
•
TrustScore 5 uit 5

4,8

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Wow! What an incredibly efficient insurance company! I've never known a company like it! Especially for a working musician... I hate paperwork hassle, but I gave proof, they gave a pay out, so I coul... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I have done many repairs for clients of this company. They have been top class when it comes to dealing with myself (the repairer) and the insured. They are quick to authorise work and make payments.... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I called to make my next year’s insurance payment. This was done within a few minutes by a pleasant person answering the phone. It is good to be able to speak to someone rather than have to make payme... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I haven't needed to file a claim with Lark Insurance yet, but their rates are remarkably competitive and in my opinion provide excellent value. Paying the modest annual premium gives me total peace of... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Verzekeringsmaatschappij

Over Lark Music

Geschreven door het bedrijf

Lark Music is a specialist musical instrument insurance provider helping amateur and professional musicians, from hobbyists, solo performers, bands, ensembles, orchestras and orchestra members to music teachers, students, collectors, retailers, dealers and makers, protect the instruments and equipment they value most.

For more than 35 years, we have focused on arranging insurance for the music community, providing cover designed around the real-world needs of people who play, teach, perform, record, collect and travel with musical instruments.

We provide musical instrument insurance for a wide range of instruments and music equipment, including

Whether you are a professional musician, orchestra member, music teacher, student, hobbyist or collector, we aim to make arranging cover straightforward and easy.

Our policies can be tailored to different needs, including cover for accidental damage, theft, loss and other risks, helping musicians stay protected at home, on stage, in the studio, while teaching or when travelling. We also offer options such as public liability insurance and personal accident cover for musicians who need wider protection.

What makes Lark Music different is our specialist focus on the music sector. Our team understands that every instrument has a story and that no two musicians are the same. From quick online quotes for everyday instruments to bespoke insurance arrangements for professional musicians and exceptionally valuable instruments, we work to provide a service that reflects the unique needs of the music community.

Our customer feedback regularly highlights our knowledgeable staff, responsive service, straightforward policy administration and support during claims. Many customers value being able to speak directly with real people who understand music and insurance, rather than navigating automated systems. We pride ourselves on customer service, fair pricing, efficient communication and a stress-free experience when arranging or renewing cover for our customers.

At Lark Music, our goal is simple: to help musicians play on with confidence. Whether you're protecting your first instrument, a professional touring setup, a rare collection or an entire ensemble, we're committed to providing specialist musical instrument insurance backed by personal service and genuine understanding of the musical world.

VISIT OUR WEBSITE

Why musicians trust Lark Music

Geschreven door het bedrijf

With musical instrument insurance from Lark Music you know that if anything happens to your musical instrument or gear, we can help repair or replace it. Our flexible policies allow you to choose cover for your items within the UK or Worldwide, at your premises or home, from just £25 a year.
You can also add Public Liability cover or buy it separately to protect you against the cost of a claim if someone else is injured, or their property damaged while you’re performing musical activities; and our Personal Accident cover protects you if you are injured and unable to play.
After more than 35 years in this industry, we know how much music means to you. Our quick and easy cover is designed to give you the peace of mind you need to play on, protected.
Get a quote online in minutes
We pay over 95% of claims received*
Fast, specialist claims handled by music experts
Accidental damage, loss and theft covered in the UK & Worldwide
Hire costs covered, and you can choose your own repairer
Public Liability and Personal Accident cover available
Flexible policies, making changes is easy through your online account
*95% claims payout rate based on claims between Nov 2024 and Nov 2025.

Specialised but simple, flexible cover.

Single or multi-instrument policies. If you play it, we'll cover it.

Designed by musicians for musicians.

Contactgegevens

Get a quick online quote

Policies from just £25 a year. Single or multi-instrument cover.

4,8

Uitstekend

TrustScore 5 uit 5

435 reviews

5 sterren
4 sterren
3 sterren
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1 ster

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Heeft 100% van zijn negatieve reviews beantwoord

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4,8

Alle reviews

(435)

435 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 1 van de 5 sterren

Fools


I rang and renewed my insurance, paying over the phone, then I got a letter in the post saying that no payment had been received and my insurance had been cancelled!
Stress, and time wasted trying to sort it out.
I hope I never have to claim from them. I can't imagine how that might go.

13 oktober 2026
Logo Lark Music

Antwoord van Lark Music

Thank you for renewing with us. We appreciate your loyalty over the last 6 years and are sorry for the hassle this confusion caused.

Prior to your policy being due for renewal, we had sent 3 email reminders for payment to avoid the policy cancelling. On the renewal date as no payment had been received, we sent the cancellation notice to you in the post in case our emails weren't being read. I can see that afternoon you phoned us in to renew and received email confirmation to that effect. Unfortunately the postal letter arrived a few days later creating the confusion.

We hope you also never have reason to claim, but in the event you do, you'll see from many customers we do this really well and will be there for you in the event you need us.

Beoordeeld met 5 van de 5 sterren

Helpful, pleasant and knowledgeable staff

Helpful, pleasant and knowledgeable staff. Phone enquiry answered quickly and I received immediate cover at a very reasonable rate.
They instil confidence in the process should ever a claim need to be made.

6 oktober 2026
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Antwoord van Lark Music

Thank you for your review. We're delighted to hear that our team was able to arrange your cover quickly at a competitive price. It's great to know that we've given you confidence that, should you ever need to make a claim, we're here to support musicians like you.

Beoordeeld met 5 van de 5 sterren

Quick service

Quick service, excellent product!

6 oktober 2026
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Antwoord van Lark Music

Thank you for your kind review.

Beoordeeld met 5 van de 5 sterren

Renewal of instruments cover

Easy to list instruments etc,,cover quote provided quickly.

12 oktober 2026
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Antwoord van Lark Music

Thank you for your review. We're pleased we could help make renewing your cover simple and easy. Thank you for choosing us!

Beoordeeld met 5 van de 5 sterren

I have done many repairs for clients of…

I have done many repairs for clients of this company. They have been top class when it comes to dealing with myself (the repairer) and the insured. They are quick to authorise work and make payments. They are also great at dealing with any unforeseen bumps in the road, so to speak. Recently I have been dealing with Lisa Lathwell, she has been exemplary when it comes to the whole claims process.

19 oktober 2026
Review zonder uitnodiging
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Antwoord van Lark Music

We're pleased to hear that you've had such positive experiences working with us and our customers. We'll be sure to pass your feedback on to Lisa who will be delighted to hear this. Thank you for recognising our claims team's efforts to provide a smooth, efficient service for both repairers and policyholders.

Beoordeeld met 4 van de 5 sterren

can only comment on renewal process

It was quite easy to add an item. However I hesitate to give 5 stars without having had to actually use the insurance. You only really know how your insure is when you need to make a claim. Not particularly cheap but not insanely expensive either

5 oktober 2026
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Antwoord van Lark Music

We're pleased managing your cover was straightforward, and we appreciate your honest feedback. Hopefully your instruments stay safe and sound, but if you ever need us, we'll be here to help.

Beoordeeld met 5 van de 5 sterren

Great Claim Response

This is our third year with Lark for my son's violin. Great experience with getting our claim when needed.

11 oktober 2026
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Antwoord van Lark Music

Thank you for your continued support and choosing Lark Music. We're delighted to hear that you had a positive claims experience when you needed us - this is exactly what we're here for!

Beoordeeld met 5 van de 5 sterren

Wow! Does what it says! Insures you!!

Wow! What an incredibly efficient insurance company! I've never known a company like it! Especially for a working musician... I hate paperwork hassle, but I gave proof, they gave a pay out, so I could replace my stage iems.
No ifs, no buts... If you are genuinely claiming - they genuinely insure you! Does what it says on the tin!! Fantastic service... Especially Aaron who dealt with my case. ! Thank you. 😁🙏🤘

18 oktober 2026
Review zonder uitnodiging
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Antwoord van Lark Music

Thank you for your wonderful review. This is exactly why Lark Music exists, to support musicians when the unexpected happens and help them get back to making music as quickly as possible. We'll be sure to pass your kind words on to Aaron, who will be delighted to hear this.

Beoordeeld met 5 van de 5 sterren

Cheap and professional peace of mind

Thankfully I have never had to claim with Lark insurance, but their prices are low and they provide great value for money, for a small annual sum, I have peace of mind that my instrument is covered.Lark insurance seem very professional and offer two types of cover.

10 oktober 2026
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Antwoord van Lark Music

We're delighted to hear that you find our cover good value for money and that it gives you peace of mind knowing your instrument is protected. Whilst we hope you never need to make a claim, our team is here to support in the event that you do.

Beoordeeld met 5 van de 5 sterren

Excellent service and value for money

Excellent service and value for money insurance for my daughter's rented cello

1 oktober 2026
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Antwoord van Lark Music

Thank you for your review. We're delighted to hear that you found our cover for your daughter's cello to be excellent value and that you were pleased with the service you received.

Beoordeeld met 5 van de 5 sterren

Seems a good product

Seems a good product, reasonably priced and flexible. There was helpful support when I was setting it up. Happily I cannot comment on the most important consideration: what they are like when you have a claim!

6 oktober 2026
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Antwoord van Lark Music

Thank you for your review. We're pleased to hear you found our cover reasonably priced and flexible. We hope you never need to make a claim, but if you do, our dedicated musical claims team is here to help.

Beoordeeld met 3 van de 5 sterren

I received an email telling me the…

I received an email telling me the renewal was due. I took the option to renew, then later got another message saying the policy was renewed. I did not gat any further information, so am not sure what has happened, if the premium has increased, or all conditions are the same.

7 oktober 2026
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Antwoord van Lark Music

Thank for your review and renewing with us for another year. As you had an online account, your policy documents, including your renewal invitation, would have been available to view in your online portal. This includes details of both your previous premium and your renewal premium, along with your policy documents and cover information. If you have any difficulty accessing your documents in your online portal or would like us to resend anything, please get in touch and our team will be happy to help.

Beoordeeld met 5 van de 5 sterren

I have found Lark Music handled the…

I have found Lark Music handled the migration of my previous policy from Allianz very professionally & no major price hike either when I renewed my policy with them. And they actually know what Uilleann Pipes are without me having to explain!

16 oktober 2026
Review zonder uitnodiging
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Antwoord van Lark Music

We're delighted to hear that the migration of your policy from Allianz was handled smoothly, and that your renewal remained competitively priced. It's also great to know our team could talk knowledgeably about your instrument – supporting musicians and their instruments is what we're all about!

Beoordeeld met 5 van de 5 sterren

Comprehensive coverage at a reasonable price

Comprehensive both in terms of instruments and accessory options, as well as nature of coverage; easy to set up initial policy and to amend as necessary, with changing requirements. Pricing seems okay too.

1 oktober 2026
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Antwoord van Lark Music

Thanks for the lovely feedback, we’re delighted our cover is hitting all the right notes for you!

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