Wow! What an incredibly efficient insurance company! I've never known a company like it! Especially for a working musician... I hate paperwork hassle, but I gave proof, they gave a pay out, so I coul... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
I have done many repairs for clients of this company. They have been top class when it comes to dealing with myself (the repairer) and the insured. They are quick to authorise work and make payments.... Toon meer
Bedrijf heeft geantwoord
I called to make my next year’s insurance payment. This was done within a few minutes by a pleasant person answering the phone. It is good to be able to speak to someone rather than have to make payme... Toon meer
Bedrijf heeft geantwoord
I haven't needed to file a claim with Lark Insurance yet, but their rates are remarkably competitive and in my opinion provide excellent value. Paying the modest annual premium gives me total peace of... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Lark Music
Geschreven door het bedrijf
Lark Music is a specialist musical instrument insurance provider helping amateur and professional musicians, from hobbyists, solo performers, bands, ensembles, orchestras and orchestra members to music teachers, students, collectors, retailers, dealers and makers, protect the instruments and equipment they value most.
For more than 35 years, we have focused on arranging insurance for the music community, providing cover designed around the real-world needs of people who play, teach, perform, record, collect and travel with musical instruments.
We provide musical instrument insurance for a wide range of instruments and music equipment, including
- Guitars
- Violins
- Violas
- Cellos
- Harps
- Pianos
- Keyboards
- Brass instruments
- Woodwind instruments
- Percussion
- Drums
- Electronic music gear
- And more
Whether you are a professional musician, orchestra member, music teacher, student, hobbyist or collector, we aim to make arranging cover straightforward and easy.
Our policies can be tailored to different needs, including cover for accidental damage, theft, loss and other risks, helping musicians stay protected at home, on stage, in the studio, while teaching or when travelling. We also offer options such as public liability insurance and personal accident cover for musicians who need wider protection.
What makes Lark Music different is our specialist focus on the music sector. Our team understands that every instrument has a story and that no two musicians are the same. From quick online quotes for everyday instruments to bespoke insurance arrangements for professional musicians and exceptionally valuable instruments, we work to provide a service that reflects the unique needs of the music community.
Our customer feedback regularly highlights our knowledgeable staff, responsive service, straightforward policy administration and support during claims. Many customers value being able to speak directly with real people who understand music and insurance, rather than navigating automated systems. We pride ourselves on customer service, fair pricing, efficient communication and a stress-free experience when arranging or renewing cover for our customers.
At Lark Music, our goal is simple: to help musicians play on with confidence. Whether you're protecting your first instrument, a professional touring setup, a rare collection or an entire ensemble, we're committed to providing specialist musical instrument insurance backed by personal service and genuine understanding of the musical world.
Why musicians trust Lark Music
Geschreven door het bedrijf
- With musical instrument insurance from Lark Music you know that if anything happens to your musical instrument or gear, we can help repair or replace it. Our flexible policies allow you to choose cover for your items within the UK or Worldwide, at your premises or home, from just £25 a year.
- You can also add Public Liability cover or buy it separately to protect you against the cost of a claim if someone else is injured, or their property damaged while you’re performing musical activities; and our Personal Accident cover protects you if you are injured and unable to play.
- After more than 35 years in this industry, we know how much music means to you. Our quick and easy cover is designed to give you the peace of mind you need to play on, protected.
- Get a quote online in minutes
- We pay over 95% of claims received*
- Fast, specialist claims handled by music experts
- Accidental damage, loss and theft covered in the UK & Worldwide
- Hire costs covered, and you can choose your own repairer
- Public Liability and Personal Accident cover available
- Flexible policies, making changes is easy through your online account
- *95% claims payout rate based on claims between Nov 2024 and Nov 2025.
Specialised but simple, flexible cover.
Single or multi-instrument policies. If you play it, we'll cover it.
Designed by musicians for musicians.
Contactgegevens
One Creechurch Place, EC3A 5AF, London, Verenigd Koninkrijk
- +44 (0)333 188 6582
- music@larkmusic.com
- larkmusic.com
Get a quick online quote
4,8
Uitstekend
436 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
I called to make my next year’s…
I called to make my next year’s insurance payment. This was done within a few minutes by a pleasant person answering the phone. It is good to be able to speak to someone rather than have to make payments on line, which older people find confusing. It is always good to hear a friendly person on the end of the telephone.
12 oktober 2026
Antwoord van Lark Music
Thank you for your lovely review! We’re so pleased to hear that making your renewal payment was quick and straightforward. We know how important it is to be able to speak to a friendly person when you need us, so it’s wonderful to receive your feedback. Thank you for continuing to choose Lark Music.
Fools
I rang and renewed my insurance, paying over the phone, then I got a letter in the post saying that no payment had been received and my insurance had been cancelled!
Stress, and time wasted trying to sort it out.
I hope I never have to claim from them. I can't imagine how that might go.
13 oktober 2026
Antwoord van Lark Music
Thank you for renewing with us. We appreciate your loyalty over the last 6 years and are sorry for the hassle this confusion caused.
Prior to your policy being due for renewal, we had sent 3 email reminders for payment to avoid the policy cancelling. On the renewal date as no payment had been received, we sent the cancellation notice to you in the post in case our emails weren't being read. I can see that afternoon you phoned us in to renew and received email confirmation to that effect. Unfortunately the postal letter arrived a few days later creating the confusion.
We hope you also never have reason to claim, but in the event you do, you'll see from many customers we do this really well and will be there for you in the event you need us.
Helpful, pleasant and knowledgeable staff
Helpful, pleasant and knowledgeable staff. Phone enquiry answered quickly and I received immediate cover at a very reasonable rate.
They instil confidence in the process should ever a claim need to be made.
6 oktober 2026
Antwoord van Lark Music
Thank you for your review. We're delighted to hear that our team was able to arrange your cover quickly at a competitive price. It's great to know that we've given you confidence that, should you ever need to make a claim, we're here to support musicians like you.
Antwoord van Lark Music
Thank you for your kind review.
I was able to renew over the phone with…
I was able to renew over the phone with very friendly,helpful staff
5 oktober 2026
Antwoord van Lark Music
Thank you for your review.
Renewal of instruments cover
Easy to list instruments etc,,cover quote provided quickly.
12 oktober 2026
Antwoord van Lark Music
Thank you for your review. We're pleased we could help make renewing your cover simple and easy. Thank you for choosing us!
I have done many repairs for clients of…
I have done many repairs for clients of this company. They have been top class when it comes to dealing with myself (the repairer) and the insured. They are quick to authorise work and make payments. They are also great at dealing with any unforeseen bumps in the road, so to speak. Recently I have been dealing with Lisa Lathwell, she has been exemplary when it comes to the whole claims process.
19 oktober 2026
Review zonder uitnodiging
Antwoord van Lark Music
We're pleased to hear that you've had such positive experiences working with us and our customers. We'll be sure to pass your feedback on to Lisa who will be delighted to hear this. Thank you for recognising our claims team's efforts to provide a smooth, efficient service for both repairers and policyholders.
can only comment on renewal process
It was quite easy to add an item. However I hesitate to give 5 stars without having had to actually use the insurance. You only really know how your insure is when you need to make a claim. Not particularly cheap but not insanely expensive either
5 oktober 2026
Antwoord van Lark Music
We're pleased managing your cover was straightforward, and we appreciate your honest feedback. Hopefully your instruments stay safe and sound, but if you ever need us, we'll be here to help.
Very helpful staff, and no fuss
Very helpful staff. No hold-ups or unnecessary forms to fill in, just good service
12 oktober 2026
Antwoord van Lark Music
Thank you for your kind review.
Great service and easy to set up for a…
Great service and easy to set up for a school instrument.
12 oktober 2026
Antwoord van Lark Music
Thank you for review and choosing Lark Music!
Antwoord van Lark Music
Thank you for continuing to choose us!
Great Claim Response
This is our third year with Lark for my son's violin. Great experience with getting our claim when needed.
11 oktober 2026
Antwoord van Lark Music
Thank you for your continued support and choosing Lark Music. We're delighted to hear that you had a positive claims experience when you needed us - this is exactly what we're here for!
Excellent service and good prices
4 oktober 2026
Antwoord van Lark Music
Thank you for your review. We're pleased to hear you found our cover to be good value.
Wow! Does what it says! Insures you!!
Wow! What an incredibly efficient insurance company! I've never known a company like it! Especially for a working musician... I hate paperwork hassle, but I gave proof, they gave a pay out, so I could replace my stage iems.
No ifs, no buts... If you are genuinely claiming - they genuinely insure you! Does what it says on the tin!! Fantastic service... Especially Aaron who dealt with my case. ! Thank you. 😁🙏🤘
18 oktober 2026
Review zonder uitnodiging
Antwoord van Lark Music
Thank you for your wonderful review. This is exactly why Lark Music exists, to support musicians when the unexpected happens and help them get back to making music as quickly as possible. We'll be sure to pass your kind words on to Aaron, who will be delighted to hear this.
Cheap and professional peace of mind
Thankfully I have never had to claim with Lark insurance, but their prices are low and they provide great value for money, for a small annual sum, I have peace of mind that my instrument is covered.Lark insurance seem very professional and offer two types of cover.
10 oktober 2026
Antwoord van Lark Music
We're delighted to hear that you find our cover good value for money and that it gives you peace of mind knowing your instrument is protected. Whilst we hope you never need to make a claim, our team is here to support in the event that you do.
Excellent service and value for money
Excellent service and value for money insurance for my daughter's rented cello
1 oktober 2026
Antwoord van Lark Music
Thank you for your review. We're delighted to hear that you found our cover for your daughter's cello to be excellent value and that you were pleased with the service you received.
Good communications throughout the…
Good communications throughout the renewal process and a fair price
9 oktober 2026
Antwoord van Lark Music
Thank you for your review. We're pleased to hear you found our cover to be fair value.
Seems a good product
Seems a good product, reasonably priced and flexible. There was helpful support when I was setting it up. Happily I cannot comment on the most important consideration: what they are like when you have a claim!
6 oktober 2026
Antwoord van Lark Music
Thank you for your review. We're pleased to hear you found our cover reasonably priced and flexible. We hope you never need to make a claim, but if you do, our dedicated musical claims team is here to help.
I received an email telling me the…
I received an email telling me the renewal was due. I took the option to renew, then later got another message saying the policy was renewed. I did not gat any further information, so am not sure what has happened, if the premium has increased, or all conditions are the same.
7 oktober 2026
Antwoord van Lark Music
Thank for your review and renewing with us for another year. As you had an online account, your policy documents, including your renewal invitation, would have been available to view in your online portal. This includes details of both your previous premium and your renewal premium, along with your policy documents and cover information. If you have any difficulty accessing your documents in your online portal or would like us to resend anything, please get in touch and our team will be happy to help.
I have found Lark Music handled the…
I have found Lark Music handled the migration of my previous policy from Allianz very professionally & no major price hike either when I renewed my policy with them. And they actually know what Uilleann Pipes are without me having to explain!
16 oktober 2026
Review zonder uitnodiging
Antwoord van Lark Music
We're delighted to hear that the migration of your policy from Allianz was handled smoothly, and that your renewal remained competitively priced. It's also great to know our team could talk knowledgeably about your instrument – supporting musicians and their instruments is what we're all about!
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.