Wow! What an incredibly efficient insurance company! I've never known a company like it! Especially for a working musician... I hate paperwork hassle, but I gave proof, they gave a pay out, so I coul... Toon meer
Bedrijf heeft geantwoord

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
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Wow! What an incredibly efficient insurance company! I've never known a company like it! Especially for a working musician... I hate paperwork hassle, but I gave proof, they gave a pay out, so I coul... Toon meer
Bedrijf heeft geantwoord
I have done many repairs for clients of this company. They have been top class when it comes to dealing with myself (the repairer) and the insured. They are quick to authorise work and make payments.... Toon meer
Bedrijf heeft geantwoord
I called to make my next year’s insurance payment. This was done within a few minutes by a pleasant person answering the phone. It is good to be able to speak to someone rather than have to make payme... Toon meer
Bedrijf heeft geantwoord
I haven't needed to file a claim with Lark Insurance yet, but their rates are remarkably competitive and in my opinion provide excellent value. Paying the modest annual premium gives me total peace of... Toon meer
Bedrijf heeft geantwoord
Geschreven door het bedrijf
For more than 35 years, we have focused on arranging insurance for the music community, providing cover designed around the real-world needs of people who play, teach, perform, record, collect and travel with musical instruments.
We provide musical instrument insurance for a wide range of instruments and music equipment, including
Whether you are a professional musician, orchestra member, music teacher, student, hobbyist or collector, we aim to make arranging cover straightforward and easy.
Our policies can be tailored to different needs, including cover for accidental damage, theft, loss and other risks, helping musicians stay protected at home, on stage, in the studio, while teaching or when travelling. We also offer options such as public liability insurance and personal accident cover for musicians who need wider protection.
What makes Lark Music different is our specialist focus on the music sector. Our team understands that every instrument has a story and that no two musicians are the same. From quick online quotes for everyday instruments to bespoke insurance arrangements for professional musicians and exceptionally valuable instruments, we work to provide a service that reflects the unique needs of the music community.
Our customer feedback regularly highlights our knowledgeable staff, responsive service, straightforward policy administration and support during claims. Many customers value being able to speak directly with real people who understand music and insurance, rather than navigating automated systems. We pride ourselves on customer service, fair pricing, efficient communication and a stress-free experience when arranging or renewing cover for our customers.
At Lark Music, our goal is simple: to help musicians play on with confidence. Whether you're protecting your first instrument, a professional touring setup, a rare collection or an entire ensemble, we're committed to providing specialist musical instrument insurance backed by personal service and genuine understanding of the musical world.
Geschreven door het bedrijf
Single or multi-instrument policies. If you play it, we'll cover it.
One Creechurch Place, EC3A 5AF, London, Verenigd Koninkrijk
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
Zo gebruikt dit bedrijf Trustpilot
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It was great to speak to a human rather than a robot! They also listened to my enquiry and answered clearly.

Antwoord van Lark Music
Aaron who dealt with my claim was brilliant. He made it completely stress free, and advised me what to do. The invoice was submitted directly to Lark so I had no worries about covering the payment. All communications were quick and efficient.

Antwoord van Lark Music
I made a telephone call which was answered promptly to renew my musical instrument insurance and it was so easy to renew. The person I spoke to was very polite and it took no time at all to make the payment. The reason I like dealing with Lark is because it's possible to speak to a human instead of recorded voice. Excellent service.

Antwoord van Lark Music
I'm coming from the supplier side of the service, ie. I do repair work for insurance companies. My recent experience with Lark was excellent. Good prompt communication, especially from Lauren, and quick & clear decision-making & payment.

Antwoord van Lark Music
Thanks a very pleasant experience. Guided through the renewal process with great help. Many thanks

Antwoord van Lark Music
Website easy to use to view insurance documents and to make a repayment. Good insurance prices. Peace of mind having musical instruments covered with a reputable company.

Antwoord van Lark Music
Great service. The quote was provided very quickly and was a very reasonable price. The process to sign up was also very straightforward. Would definitely recommend to others.

Antwoord van Lark Music
The person I spoke to on the phone was very professional and helpful-great customer service. Thank you.

Antwoord van Lark Music
In renewing my insurance the person I talked to was patient, friendly and very professional.

Antwoord van Lark Music
So far all haa been great. I haven't had to make a claim yet thank goodness, but all seems very effucient!

Antwoord van Lark Music
Very straightforward, quick and easy to get a quote, then have my gear insured. Instant peace of mind!

Antwoord van Lark Music
Renewed policy by phone.
Efficient, helpful, questions answered, no hanging about.

Antwoord van Lark Music
My claim was processed and approved very quickly, thanks to Lisa for her excellent service.

Antwoord van Lark Music
My experience with the company has been great: good price, and really thoughtful service. At the studio we had a problem that brought to a claim, and Lauren from Lark has been super helpful and very kind the whole way through: totally recommended!

Antwoord van Lark Music
At my age I find it daunting to do important things “ on line” ( I am 85 next month)
Had to wait till I could visit my daughter who helped me. These days there is no other way I suppose. Most people find doing things this way easy.

Antwoord van Lark Music
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