Larsson & Jennings Reviews 

3.753
•
TrustScore 4 uit 5

3,9

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

The watch design is nothing short of stunning—refined, balanced, and thoughtfully detailed in every way. The materials feel premium and durable, the stainless steel strap has a reassuring weight with... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I recently purchased this minimal design gold watch and I absolutely love it. The design is clean, elegant, and goes with everything — from casual outfits to more dressed-up looks. It feels ligh... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Was not happy with the way they deal with lost packages, they also ship their watches and other jewelry separately which made it so difficult to keep track of when to be home to sign for shipping. Fru... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Customer Service is excellent. The representative was responsive, efficient and resolved my request. The product is high quality and I will continue to buy their beautiful watches. Thank you!

Bedrijfsgegevens

  1. Horlogerie
  2. ook in
  3. Horlogefabrikant
  4. Sieradenfabrikant
  5. Sieradenontwerper
  6. Sieradenwinkel
  7. Winkel in modeaccessoires

Over Larsson & Jennings

Geschreven door het bedrijf

Larsson & Jennings Larsson Jennings Watch

We are a watch & jewelry brand, born out of the desire to create bold, empowering timepieces that foster self-expression and confidence.

Combining the best of contemporary Swedish design, British heritage, and quality craftsmanship, we make it our passion to design the pieces you will love forever.

100% vegan and cruelty-free. We put sustainability first.

From Stockholm & London. Since 2012.

Join our movement!
Follow us @larssonjennings


Contactgegevens

3,9

Goed

TrustScore 4 uit 5

4K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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3,9

Alle reviews

(3.753)

27 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Shipping was great and my wife loves…

Shipping was great and my wife loves her new watch. She’s been wearing it everyday since she opened it for Christmas. It’s a very beautiful watch.

15 december 2024
Logo Larsson & Jennings

Antwoord van Larsson & Jennings

Hi Spenser,

That's awesome to hear! 🎉 We are so happy your wife loves her new watch! 😊 It’s always amazing when a gift is such a hit. Hope it continues to make her smile every day! ⌚💖

If you ever run into a hiccup or need some help, feel free to contact us at support@larssonjennings.com. We're here to make sure your experience stays as awesome as your review!

Have an amazing day,
Your L&J Team



Beoordeeld met 5 van de 5 sterren

In Love

I love, love, love my watch. I had some issues with receiving the watch but the customer service department was great and took care of it right away. No fuss, which I like. Thank you.

8 december 2024
Logo Larsson & Jennings

Antwoord van Larsson & Jennings

Hi Edita,

So happy to hear you love your watch! 😍✨ It's awesome that our customer service team was able to help you out so quickly and hassle-free! 🙌 Thank you for your patience, and enjoy rocking that beautiful watch! ⌚💖

If there's anything else we can do for you or if you have any questions, please don't hesitate to reach out. Your satisfaction is our top priority, and we appreciate your support! 😊👏

Your L&J Team

Beoordeeld met 5 van de 5 sterren

Purchased a beautiful watch

Purchased a beautiful watch. Am very happy with my purchase.

4 december 2024
Logo Larsson & Jennings

Antwoord van Larsson & Jennings

Hi Anjela,

We are so grateful for your love and support for our product! 😊 If you ever run into a hiccup or need some help, feel free to contact us at support@larssonjennings.com. We're here to make sure your experience stays as awesome as your review!

Have an amazing day,
Your L&J Team

Beoordeeld met 5 van de 5 sterren

Beautiful product well made and classy…

Beautiful product well made and classy vibrant colours on the watch face, quick delivery well packed ,I love this watch. Great price.

6 december 2024
Logo Larsson & Jennings

Antwoord van Larsson & Jennings

Hi Robertson,

Thank you so much for your kind words! 😊 We're thrilled you love the watch—it really is a beautiful piece with those vibrant colors! And we’re glad it arrived quickly and safely! If you ever need anything else, please reach out to our support team at support@larssonjennings.com.

Cheers to smooth sailing and speedy deliveries! 🚀

Your L&J Team

Beoordeeld met 5 van de 5 sterren

Purchased watch for my Granddaughter

Purchased watch for my Granddaughter, she loves it!!
Thank tou

4 december 2024
Logo Larsson & Jennings

Antwoord van Larsson & Jennings

Hi Linda,

Thank you so much for the positive feedback! 🌟 We're thrilled to hear your granddaughter loves her new watch! 🎉 What a special gift! 😊! Your support means the world to us. If you ever have any questions or need assistance, feel free to reach out.

Happy timekeeping! ⌚😊

Your L&J Team

Beoordeeld met 5 van de 5 sterren

تجربة رائعة مصداقية في التعامل وشحن…

تجربة رائعة مصداقية في التعامل وشحن سريع فلكم التقدير

4 december 2024
Logo Larsson & Jennings

Antwoord van Larsson & Jennings

Hi there,

We really appreciate your feedback on our service & delivery – you just made our day! 😊
We're happy knowing we hit the mark. If you ever need anything else, please reach out to our support team at support@larssonjennings.com.

Cheers to smooth sailing and speedy deliveries! 🚀

Your L&J Team

Beoordeeld met 4 van de 5 sterren

Service was great but the quality…

Service was great but the quality wasn't.

4 december 2024
Logo Larsson & Jennings

Antwoord van Larsson & Jennings

Hi Michael,

We're truly sorry to hear about the quality issues you've encountered with our product! 😔 Your satisfaction means the world to us, and we'd like to make things right. Our team just reached out to you via email. We're committed to ensuring you have a positive experience with our products and appreciate your feedback in helping us improve. Thank you for bringing this to our attention, and we're eager to assist you in any way we can! 🌟

🛠️ Your L&J Team

Beoordeeld met 5 van de 5 sterren

Beautiful products- fantastic customer service

This watch was beautiful and feminine and fit in m daughter’s delicate wrist beautifully. We accidentally ordered two identical watches, one from me and one from her husband. The customer service was really efficient and returned our money when we sent one back. I will definitely purchase from Larsson & Jennings again.

1 december 2024
Logo Larsson & Jennings

Antwoord van Larsson & Jennings

Hi Melissa,

Thank you so much for your kind words! We're so happy to hear that the watch was a perfect fit for your daughter's delicate wrist. 💖 We're glad we could help with the return process too! 🌟 We can’t wait to have you shop with Larsson & Jennings again! 💫

Happy timekeeping! ⌚😊

Your L&J Team

Beoordeeld met 2 van de 5 sterren

I never received my order

I never received my order. All of my pieces were shipped separately and they went missing. One item came and it wasn’t even jewelry. I assumed the fulfillment center got the items mixed up. I was refunded however it was a Christmas gift that my daughter never received.

4 december 2024
Logo Larsson & Jennings

Antwoord van Larsson & Jennings

Hi there Adama,

We're really sorry to hear about the delay in your shipment! 📦⌛️ We completely understand how frustrating that can be. We're actively looking into this and would appreciate it if you could reach out to us at support@larssonjennings.com with your order details. We're committed to making things right for you and appreciate your understanding. Thank you for bringing this to our attention, and we'll do our best to resolve it swiftly! 🚚🛠️

Your L&J Team

Beoordeeld met 5 van de 5 sterren

Lovely customer service

Ordered a selection of watches for my daughter to choose one for her birthday. Took unwell and was unable to return them promptly however the staff were very understanding and helpful allowing me to return them when I was able to go out. The watches were all beautiful and good quality - it was a hard decision but she loves the watch she chose.

2 december 2024
Logo Larsson & Jennings

Antwoord van Larsson & Jennings

Hi DH,

Thank you so much for your kind words! 😊 We're so glad to hear that your daughter loves the watch she chose. It’s great to know that our team was able to assist you during a tough time. 💕 We truly appreciate your understanding, and we’re happy everything worked out! Wishing your daughter a wonderful birthday! 🎉🎁

Happy timekeeping!

Your L&J Team


Beoordeeld met 5 van de 5 sterren

Great service

Reached out to me and replaced lost watch in the mail no questions asked

30 november 2024
Logo Larsson & Jennings

Antwoord van Larsson & Jennings

Hi Jimmy,

We're so glad we could help! 😊 No one wants to deal with a lost watch, so we're happy we could get that sorted for you without any hassle. Thanks for your kind words! 🙌💫

If you ever have any questions or need assistance, feel free to reach out.

Happy timekeeping! ⌚😊
Your L&J Team

Beoordeeld met 5 van de 5 sterren

Exceptional support team

I ordered my granddaughter a watch on Thanksgiving night for her college graduation. She was graduating the following week. After ordering, I sent an email to the support team asking if they would send some sort of gift certificate that I could give her. To my surprise, I received an email immediately stating they would make sure I would receive the watch in time for graduation. The support team followed the watch and told me exactly when I would receive the gift.
The watch is beautiful and the support team is above and beyond expectations. I highly recommend this company and it's products.

29 november 2024
Logo Larsson & Jennings

Antwoord van Larsson & Jennings

Hi Denise,

Thank you so much for sharing your experience! 😊 We’re thrilled to hear that the watch made it in time for your granddaughter’s graduation! 🎓🎉 Our team loves going the extra mile to make special moments even better. We truly appreciate your kind words and are so happy you’re satisfied with both the watch and our service. 🙌💖 Thanks for recommending us, and congratulations to your granddaughter! 🎁✨

If you ever run into a hiccup or need some help, feel free to contact us at support@larssonjennings.com. We're here to make sure your experience stays as awesome as your review!

Have an amazing day,
Your L&J Team


Beoordeeld met 5 van de 5 sterren

Very nice timepiece

Very nice timepiece

4 december 2024
Logo Larsson & Jennings

Antwoord van Larsson & Jennings

Hello Arnulfo,

We are so grateful for your love and support for our product! 😊 If you ever run into a hiccup or need some help, feel free to contact us at support@larssonjennings.com. We're here to make sure your experience stays as awesome as your review!

Have an amazing day,
Your L&J Team

Beoordeeld met 5 van de 5 sterren

Awesome service

Awesome service, proactive and efficient team.

27 november 2024
Logo Larsson & Jennings

Antwoord van Larsson & Jennings

Hi Dalila,

Thank you so much for your kind words about our service! 🌟 We're thrilled to hear that you had a positive experience. If there's anything else we can do for you or if you have any questions, please don't hesitate to reach out. Your satisfaction is our top priority, and we appreciate your support! 😊👏

Your L&J Team

Beoordeeld met 5 van de 5 sterren

Excellent customer service

Excellent customer service

26 november 2024
Logo Larsson & Jennings

Antwoord van Larsson & Jennings

Hi Joanne,

We really appreciate your feedback on our service – you just made our day! 😊
We're happy knowing we hit the mark. If you ever need anything else, please reach out to our support team at support@larssonjennings.com.

If there's anything else we can do for you or if you have any questions, please don't hesitate to reach out. Your satisfaction is our top priority, and we appreciate your support! 😊👏

Your L&J Team

Beoordeeld met 5 van de 5 sterren

Timeless watch

The watch is beautiful I always get compliments.

26 november 2024
Logo Larsson & Jennings

Antwoord van Larsson & Jennings

Hi Nathalie,

That’s awesome to hear! We’re so glad you’re loving the watch and getting all those compliments! 😊
Your support means the world to us. If you ever have any questions or need assistance, feel free to reach out.

Happy timekeeping! ⌚😊
Your L&J Team


Beoordeeld met 5 van de 5 sterren

Beautiful stylish watch,excellent value…

Beautiful stylish watch,excellent value for money. I purchased the ladies two tone tank style and would highly recommend. I had some issues due to Canada Post being on strike, but the customer service was excellent and they replaced my missing order very quickly.

2 december 2024
Logo Larsson & Jennings

Antwoord van Larsson & Jennings

Hi Iris,

Thank you so much for your kind words! 😊 We're thrilled you love the two-tone tank style watch and that you’re happy with the value. We really appreciate your patience during the Canada Post strike, and we're glad we could sort everything out quickly for you! 😊🕒✨

If you ever run into a hiccup or need some help, feel free to contact us at support@larssonjennings.com. We're here to make sure your experience stays as awesome as your review!

Have an amazing day,
Your L&J Team

Beoordeeld met 5 van de 5 sterren

Great watch

Great watch, really pleased with the quality and price.

2 december 2024
Logo Larsson & Jennings

Antwoord van Larsson & Jennings

Hi Mr Philip,

Thank you so much for the positive feedback! 🌟 We're thrilled to hear you love your new watch! Your support means the world to us. If you ever have any questions or need assistance, feel free to reach out.

Happy timekeeping! ⌚😊
Your L&J Team

Beoordeeld met 1 van de 5 sterren

Client experience is lacking

Was not happy with the way they deal with lost packages, they also ship their watches and other jewelry separately which made it so difficult to keep track of when to be home to sign for shipping. Frustrating to deal with having to explain over and over again what the problem was over 3 month time span. With a company like this was expecting much higher levels of a lux shopping experience. Didn’t get that vibe from them.

29 november 2024
Logo Larsson & Jennings

Antwoord van Larsson & Jennings

Hi there,

We're really sorry to hear about the delay in your shipment! 📦⌛️ We completely understand how frustrating that can be. We're actively looking into this and would appreciate it if you could reach out to us at support@larssonjennings.com with your order details. We're committed to making things right for you and appreciate your understanding. Thank you for bringing this to our attention, and we'll do our best to resolve it swiftly! 🚚🛠️

Your L&J Team

Beoordeeld met 5 van de 5 sterren

I bought a mini boyfriend watch and I…

I bought a mini boyfriend watch and I loved it! It's delicate, elegant and beautiful. When I bought the watch, the strap was too big for me so I wrote to the store and they quickly solved the situation. They sent me a tool so I could adjust the strap myself. The attention was wonderful, they were with me at all times. Congratulations, Larsson. They do it wonderfully!!!❤️

27 november 2024
Logo Larsson & Jennings

Antwoord van Larsson & Jennings

Hello Fabiana,

Thank you so much for the wonderful feedback! 💖 We’re so happy to hear you love your mini boyfriend watch – it sounds like a perfect fit for your style! 😊 We're thrilled that our team could help you adjust the strap and provide great service along the way. Your kind words mean the world to us.

If you ever have any questions or need assistance, feel free to reach out.

Happy timekeeping! ⌚😊
Your L&J Team

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