Larsson & Jennings Reviews 

3.753
•
TrustScore 4 uit 5

3,9

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

The watch design is nothing short of stunning—refined, balanced, and thoughtfully detailed in every way. The materials feel premium and durable, the stainless steel strap has a reassuring weight with... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I recently purchased this minimal design gold watch and I absolutely love it. The design is clean, elegant, and goes with everything — from casual outfits to more dressed-up looks. It feels ligh... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Was not happy with the way they deal with lost packages, they also ship their watches and other jewelry separately which made it so difficult to keep track of when to be home to sign for shipping. Fru... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Customer Service is excellent. The representative was responsive, efficient and resolved my request. The product is high quality and I will continue to buy their beautiful watches. Thank you!

Bedrijfsgegevens

  1. Horlogerie
  2. ook in
  3. Horlogefabrikant
  4. Sieradenfabrikant
  5. Sieradenontwerper
  6. Sieradenwinkel
  7. Winkel in modeaccessoires

Over Larsson & Jennings

Geschreven door het bedrijf

Larsson & Jennings Larsson Jennings Watch

We are a watch & jewelry brand, born out of the desire to create bold, empowering timepieces that foster self-expression and confidence.

Combining the best of contemporary Swedish design, British heritage, and quality craftsmanship, we make it our passion to design the pieces you will love forever.

100% vegan and cruelty-free. We put sustainability first.

From Stockholm & London. Since 2012.

Join our movement!
Follow us @larssonjennings


Contactgegevens

3,9

Goed

TrustScore 4 uit 5

4K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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3,9

Alle reviews

(3.753)

27 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Larsson & Jennings is a brand of high…

Larsson & Jennings is a brand of high quality products. I love the design and classic style of my watch because it gives a touch of elegance for every occasion. I recommend it one hundred percent, you won't regret it.

28 november 2024
Logo Larsson & Jennings

Antwoord van Larsson & Jennings

Hello Cristina,

Thank you so much for your amazing feedback! 😊 We’re so glad you’re loving the design and elegance of your watch – it really does make every occasion special! ✨ Your recommendation means the world to us! 💖

If you ever run into a hiccup or need some help, feel free to contact us at support@larssonjennings.com. We're here to make sure your experience stays as awesome as your review!

Have an amazing day,
Your L&J Team

Beoordeeld met 5 van de 5 sterren

It all went swiftly

It all went swiftly. Thanks for delivering as promised. My gf loved the watch.

28 november 2024
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Antwoord van Larsson & Jennings

Hi Hector,

We're so happy everything went smoothly and that your girlfriend loved the watch! 💖 Thanks for choosing us – we appreciate your trust and are thrilled to be part of such a special moment! 😊✨

If you ever run into a hiccup or need some help, feel free to contact us at support@larssonjennings.com. We're here to make sure your experience stays as awesome as your review!

Have an amazing day,
Your L&J Team

Beoordeeld met 4 van de 5 sterren

Beautiful watch

Beautiful watch! The tool that came with the watch to shorten the size of the watch and remove links did not work well and I had to use another one but loving the watch, it’s beautiful and great quality!

20 november 2024
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Antwoord van Larsson & Jennings

Hi Lori,

Thank you so much for your lovely feedback! 😊 We're so glad you’re loving the watch and its quality! ✨ Sorry to hear the tool didn’t work as expected – we’ll definitely take note of that. But we’re thrilled you still love the piece! 😍💖

If you ever have any questions or need assistance, feel free to reach out.

Happy timekeeping! ⌚
Your L&J Team

Beoordeeld met 5 van de 5 sterren

Top tier service no matter where you’re…

Top tier service no matter where you’re located! I love Larsson & Jennings— their products are unbelievable high quality but their top notch service really makes the brand! I love it!

20 november 2024
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Antwoord van Larsson & Jennings

Hi Catherine,

We're thrilled to hear that you're loving both our products and service! 🌟 We truly aim to provide the best for our customers, no matter where you are! 😊✨ So happy to have you as part of the Larsson & Jennings family! 😍

If you ever run into a hiccup or need some help, feel free to contact us at support@larssonjennings.com. We're here to make sure your experience stays as awesome as your review!

Have an amazing day,

Your L&J Team

Beoordeeld met 4 van de 5 sterren

Amazing

Ooh, I love my pieces, the quality and the packaging is to die for.....Very very beautiful

27 november 2024
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Antwoord van Larsson & Jennings

Hi Mutoni,

We're so happy to hear you love your pieces! The quality and packaging really do make all the difference, don't they? 😍💖 Enjoy your beautiful items! ✨

If you ever run into a hiccup or need some help, feel free to contact us at support@larssonjennings.com. We're here to make sure your experience stays as awesome as your review!

Have an amazing day,
Your L&J Team

Beoordeeld met 5 van de 5 sterren

My watch is beautiful!

My watch is beautiful!! Fast shipping - seamless exchange process

27 november 2024
Logo Larsson & Jennings

Antwoord van Larsson & Jennings

Hi Teresa,

We really appreciate your feedback on our service & delivery – you just made our day! 😊 We're happy knowing we hit the mark. If you ever need anything else, please reach out to our support team at support@larssonjennings.com.

Cheers to smooth sailing and speedy deliveries! 🚀
Your L&J Team

Beoordeeld met 1 van de 5 sterren

my boyfriend brought me a ring im…

my boyfriend brought me a ring im looking forward to it and when i open it up, i got all the package and no ring🤣🤣

24 februari 2025
Review zonder uitnodiging
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Antwoord van Larsson & Jennings

Hi there Hialeah,

We're truly sorry to hear about your negative experience. We're committed to making things right for you, and we'd appreciate the chance to resolve any issues. Could you please reach out to our support team at support@larssonjennings.com? Your feedback is invaluable, and we're eager to turn this around for you. Thanks for bringing this to our attention, and we look forward to making things better! 🙌😊

Your L&J Team

Beoordeeld met 2 van de 5 sterren

Well

Well, I bought a few items. One item, one of the necklaces I bought, never arrived.

And one of the bracelets I bought, which I love by the way, is turning silver. The gold is coming off. Unfortunately, I’m Not sure I would purchase from you guys again.

18 november 2024
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Antwoord van Larsson & Jennings

Hi Gabriela,

We're genuinely sorry to hear about your experience, and we'd love to make things right for you. Please reach out to our support team at support@larssonjennings.com, and we'll do everything we can to address the issues with your watch. Your satisfaction is our top priority, and we appreciate your feedback in helping us improve. Thank you for giving us the opportunity to assist you! 😊

Your L&J Team

Beoordeeld met 5 van de 5 sterren

I loved my purchase...This is such a…

I loved my purchase...This is such a beautiful piece of art i love the watch so much

5 februari 2025
Review zonder uitnodiging
Logo Larsson & Jennings

Antwoord van Larsson & Jennings

Hi Isabella,

We are so glad you love your purchase! 😊✨ It really is a beautiful piece of art, and we are thrilled you’re enjoying the watch! ⌚💖 Thank you for sharing your excitement with us!

If you ever run into a hiccup or need some help, feel free to contact us at support@larssonjennings.com. We're here to make sure your experience stays as awesome as your review!

Have an amazing day,
Your L&J Team




Beoordeeld met 5 van de 5 sterren

Was worried at first with the price how…

Was worried at first with the price how the product would look and feel, I got it for my GF and she loves it. It looks incredible and Ive recommended to my friends for there gfs. Great product.

18 november 2024
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Antwoord van Larsson & Jennings

Hi Michael,

We are so happy to hear your GF loves it! 💖 Totally understand the concern about price, but it’s awesome that it exceeded your expectations! 🙌✨ Thanks so much for recommending it to your friends too – we really appreciate it! 🎉

If you ever have any questions or need assistance, feel free to reach out.

Happy timekeeping! ⌚😊
Your L&J Team




Beoordeeld met 5 van de 5 sterren

Happy Timekeeper

Quality is excellent. Love the size of the face of the watch. So very pretty

17 november 2024
Logo Larsson & Jennings

Antwoord van Larsson & Jennings

Hi Hillary,

Thank you so much! 😊✨ We're so glad you love the quality and the size of the watch face – it really is a stunning piece! 💖 If you ever have any questions or need assistance, feel free to reach out.

Happy timekeeping! ⌚
Your L&J Team

Beoordeeld met 5 van de 5 sterren

I absolutely love my watch

I absolutely love my watch. It arrived on time and looks amazing!

18 november 2024
Logo Larsson & Jennings

Antwoord van Larsson & Jennings

Hi Teri,

We really appreciate your feedback on our service & delivery – you just made our day! 😊 We're happy knowing we hit the mark. If you ever need anything else, please reach out to our support team at support@larssonjennings.com. Cheers to smooth sailing and speedy deliveries! 🚀

Your L&J Team"

Beoordeeld met 5 van de 5 sterren

Great Service

Great communication and they listened to any concerns and questions I had, responded quickly and checked in :)

18 november 2024
Logo Larsson & Jennings

Antwoord van Larsson & Jennings

Hi Esha,

Thank you for the kind words! 😊💬 We're so glad to hear that we could help and keep the communication smooth. Your feedback means a lot to us! 🙌

If you ever run into a hiccup or need some help, feel free to contact us at support@larssonjennings.com. We're here to make sure your experience stays as awesome as your review!

Have an amazing day,
Your L&J Team

Beoordeeld met 5 van de 5 sterren

Excellent!!

Excellent!!! Je recommande.
Le service client est formidable

25 november 2024
Logo Larsson & Jennings

Antwoord van Larsson & Jennings

Hi Brigitte,

Thank you so much for your kind words about our service! 🌟 We're thrilled to hear that you had a positive experience. If there's anything else we can do for you or if you have any questions, please don't hesitate to reach out. Your satisfaction is our top priority, and we appreciate your support! 😊👏


Your L&J Team

Beoordeeld met 5 van de 5 sterren

Fast delivery as it’s mentioned and…

Fast delivery as it’s mentioned and packaging is nice.Larsson and Jennings watch are my new favorite watch collection now. I bought 3 already and super love it. Love all their designs can be matched any of my OOTD. See yourself and worth it the price that will not break your bank.

13 november 2024
Logo Larsson & Jennings

Antwoord van Larsson & Jennings

Hi Maria,

Thank you so much for the awesome review! ✨ We're thrilled to hear you're loving your Larsson & Jennings watches! ⌚💖 It's great to know they match perfectly with your OOTDs. So glad you’re happy with the delivery, packaging, and designs – and totally agree, they’re worth every penny! 😍🙌 Enjoy your new favorite collection!

If you ever run into a hiccup or need some help, feel free to contact us at support@larssonjennings.com. We're here to make sure your experience stays as awesome as your review!

Have an amazing day,
Your L&J Team

Beoordeeld met 5 van de 5 sterren

Very very professional service

Very very professional service , excellent customer service and care , prompt response to any queries I had and full refund policy , Excellent Company to deal with , Thank you John 🙏🏻

18 februari 2025
Review zonder uitnodiging
Logo Larsson & Jennings

Antwoord van Larsson & Jennings

Hello Rosanna,

Thank you so much for your kind words! 😊 We’re thrilled to hear you had such a positive experience with our customer service. 🙌 Your feedback means the world to us, and we’re so happy we could help!

We'll be sure to pass your thanks on to John! 🙏🏻 If you ever need anything else, don’t hesitate to reach out. We’re always here to assist you! 💖✨

Your L&J Team

Beoordeeld met 4 van de 5 sterren

Very happy with my purchase + suggestion.

I ordered the Boyfriend Mini Áine Black Black 33mm and Tove Ring Sterling Silver in November, received them in December. Very happy with the purchase and the quality. Everything looks like the pictures on the website. Also the customer service through email was excellent and quick.
My only complaint (or you can call it a suggestion) that took away one star is the packaging and shipping. Since the order was shipped overseas, I think it is better to have an outer thick box for shipments (especially for smaller packages) and to protect the product’ box. As for the inside, I would recommend adding a piece of thick paper/cardboard that holds the hand watch in a nice circle shape in its bag. That way it gives the customer a better sense and look of the received high quality product.
Last one, please try to collect then deliver instead of shipping/delivering products separately when they were purchased together.

18 november 2024
Logo Larsson & Jennings

Antwoord van Larsson & Jennings

Hi Shouq,

Thank you so much for your thoughtful feedback! 😊 We're thrilled to hear that you're happy with your Boyfriend Mini Áine Black and Tove Ring – it means a lot to us that they matched the pictures and that our customer service was up to your expectations! ✨

We really appreciate your suggestion regarding packaging, and we’re definitely taking it into account to improve the experience for future orders. We totally agree that a thicker outer box and extra protection inside would enhance the unboxing! 📦💡

Thanks again for your insights – we’re always looking to improve, and your input helps a lot! If you ever need anything, don't hesitate to reach out! 😊

Your L&J Team



Beoordeeld met 5 van de 5 sterren

Love the watch!

Beautiful!

20 november 2024
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Antwoord van Larsson & Jennings

Hi Tatsiana,

We are so grateful for your love and support for our product! 😊 If you ever run into a hiccup or need some help, feel free to contact us at support@larssonjennings.com. We're here to make sure your experience stays as awesome as your review!
Have an amazing day,

Your L&J Team

Beoordeeld met 3 van de 5 sterren

Gorgeous watch, cheap adjustor - broken watch.

The watch was gorgeous, but when I tried to adjust the size the adjuster broke off into the links. Now I’m stuck with an open watch. The adjuster was very cheap feeling so I’m not really surprised it broke. Once I reached out I heard back and sent photos of where it had broken off but never heard back after that. I don’t have the time or extra money to take it to a jeweler so it’s just decor at the moment until I do.

20 november 2024
Logo Larsson & Jennings

Antwoord van Larsson & Jennings

Hi Julia,

We’re so sorry to hear about the issue with your watch! 😞 We can totally understand how frustrating that must be, especially when it was such a beautiful piece. Thank you so much for reaching out and sharing your experience with us! 📸

We’re glad you got a response, but we sincerely apologize for not following up after that. We definitely don’t want you to be left in this situation, and we’ll make it right! 💪 Please reach out to us again, and we’ll work on getting it sorted for you as quickly as possible!

Thank you for your patience, and we really appreciate you bringing this to our attention. 🙏💖

Your L&J Team

Beoordeeld met 5 van de 5 sterren

I love my beautiful watch

I love my beautiful watch. The price was awesome and customer service is exceptional!!!

15 november 2024
Logo Larsson & Jennings

Antwoord van Larsson & Jennings

Hi Cecilia,

Thank you so much for your kind words about our service! 🌟 We're thrilled to hear that you had a positive experience. If there's anything else we can do for you or if you have any questions, please don't hesitate to reach out. Your satisfaction is our top priority, and we appreciate your support! 😊👏

Your L&J Team

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